Movers and Packers Relocation Specialists

85 Wagaraw Rd, Hawthorne, NJ 07506

At a Glance

Consumer Reports (1)

Legal History

Case Timeline

Patty P. . Unknown to Unknown . 2022

Carrier was Movers and Packers Relocation Specialists. Scammed with $27,000 in damages to belongings.

Case Timeline

Kimberly L. . Alvarado, TX to Pocatello, ID . 2022-08

Called Allied One thinking it was Allied Van Lines. Carrier was Movers and Packers Relocation Specialists. Jennifer Tattoli was defensive, rude, almost hostile on phone. Approximately $20,000 paid in cash upon delivery.

Case Timeline

Robert M. . Clear Lake, WI to Wisconsin (local) . 2022-06-19

77-year-old disabled husband and wife hired US Interstate Van Lines (broker, thought they were movers). Carrier Movers and Packers sent three young men, 2 hours late. Workers unskilled, rude. Foreman 'Vee' angry about storage unit condition. Price escalated. Broker said won't help. Small claims court ruled no jurisdiction due to arbitration clause. $20K+ in belongings never returned. Items held hostage.

Case Timeline

Terry M. . Kamiah, ID to Rochester, WA . 2023-01-24

Family hired Allied referral Bronze Star Moving (broker) for $10K binding estimate. Video walkthrough doubled to $19K. Carrier Movers and Packers arrived, immediately claimed more items. Brought 1700cf truck for 1900cf estimate. Second Uhaul called. Price escalated to $30K. Cash demanded, cashier's checks refused. Belongings held hostage. Delivery forced on Sunday night, $19,980 counted by flashlight on driveway. Both trucks overdue/stolen per rental companies. $30,000 total for 438 miles ($68/mile vs avg <$1/mile).

Case Timeline

Patty P. . Unknown to Unknown . 2023-08

Carrier Movers and Packers Relocation Specialists caused $27,000 in damages during move. Consumer's computer tower containing personal information and all hardware went missing. Delivery date and damage: August 21, 2023. Multiple photos of delivery damage documented.

Case Timeline

Josh K. . Virginia to Pensacola, FL . 2023-06

Consumer's girlfriend and children relocating from VA to FL. Found what appeared to be a reputable moving company online. Salesman "Sarah" provided estimate of only $1,400, placed deposit. On pickup day June 27, mover called at 5pm saying helper did not show. Rescheduled for next morning. On June 28, mover arrived with a U-Haul. After loading, receipt showed company name "Movers and Packers." Within 2 minutes of Google search, consumer knew what had happened. Carrier Lucrative Van Lines became unreachable. New contact "Elizabeth" (believed to be Jennifer Tattoli using alias) appeared. Belongings claimed held in NJ warehouse for non-payment. Consumer messaged Jennifer Tattoli on Facebook, finding photos of her family in a "gorgeous" home funded by scam proceeds. Consumer contacted US Attorney, FBI, local law enforcement. Mover had rented U-Haul 13 miles from pickup, drove back to load Penske at a storage facility. Only placed 32 items in truck. On July 21, delivery demanded with cash or money order. On arrival, driver was not the same person who loaded. Total paid approximately $2,500.

Case Timeline

Heidi G. . Unknown to Lee Summit, MO . 2023

Movers and Packers held consumer's items for 30 days in storage. Consumer found a home to rent in Lee Summit, MO and called to arrange delivery. Carrier demanded additional money for delivery, claiming consumer had items on a second truck with another customer's pickup. Consumer fought with carrier to get items delivered. Movers refused to start unloading until full payment received. Would not accept any payment form except Post Office money orders. Consumer rushed to nearest Post Office to purchase money orders. Bill of Lading had no information filled in.

Case Timeline

Kimberly L. . Alvarado, TX to Pocatello, ID . 2022-08

Consumer called Allied One thinking it was Allied Van Lines. Walked through house on phone with detailed list. Carrier Movers and Packers Relocation Specialists sent three men, one spoke only Arabic, two spoke broken English and Arabic. Consumer's belongings placed in boxes and on truck. Movers put all items in truck, then said they needed more money. After loading, refused to give back belongings without payment. Multiple calls to carrier went unanswered, voicemail full, texts ignored. Jennifer at Movers and Packers was defensive, rude, and hostile. Consumer paid approximately $20,000 in cash upon delivery. Originally quoted approximately $7,400.

Case Timeline

Ronald H. . Revere, MA to Chula Vista, CA . 2020-08

Consumer contracted with Alliance Moving for job AL5463233. Items picked up August 26, 2020 and stored for one month before delivery. Missing items: Home Depot picture/TV box (42x37x6 inches) and three white cylindrical tubes taped together (120 inches long, 3 inch diameter). Received item that was not his (gray framed mirror). Carrier was Packrite Movers. Filed claims with claims form. Sent documents via priority mail with tracking confirmation of delivery on May 7, 2021. Claims specialist Rachelle Maureen Ochida never confirmed receipt. Multiple follow-up emails went unanswered. Claims never resolved.

Case Timeline

Terry M. . Kamiah, ID to Rochester, WA . 2023-01

Consumer contacted Allied Moving for an interstate move. Allied said the area was out of their service territory and recommended Bronze Star Moving and Storage, a Florida broker. First binding estimate: ~$10,000. After a video walkthrough by Frank Callahan, estimate nearly doubled to $19,000 for "additional inventory." On moving day, an unknown company, Movers and Packers Relocation Specialists, arrived with a 1,700 cubic foot Penske truck for a move estimated at 1,900 cubic feet. Crew pressured consumer's daughter not to contact the broker. A second truck (U-Haul) was called. Bronze Star told the consumer: "Since you let them load, your contract is with the haulers." Movers demanded nearly $20,000 in cash. Consumer's attorney advised paying 110% of binding estimate under protest. Movers refused cashier's checks and drove away with belongings. Jennifer Tattoli of Movers and Packers texted calling consumer "sneaky" for attempting a legally compliant payment. Company required photo of cash with bank receipt before scheduling delivery. Both Penske and U-Haul trucks were overdue and reported stolen by rental companies. Delivery finally scheduled for 6pm on a Sunday. $19,980 in cash counted by flashlight on a driveway. Total cost: $30,000, or $68 per mile for 438 miles. Consumer later visited two Bronze Star addresses in Florida. One led to a fenced water treatment facility. Consumer founded Facebook group "Moving? Tips on moving and avoiding Moving Scams" (359 members) and compiled 88-page document sent to FMCSA, DOT, state AGs, FBI, and news organizations.

Case Timeline

Rose L. . Unknown to Colorado . 2023-09

Consumer brokered through US Pro Van Lines. Carrier Lucrative Van Lines (Jennifer DeHaas) tried to increase price from $8,700 to over $20,000. Consumer negotiated down to $13,000. Already paid $3,000 via credit card through broker. Carrier demanded wire transfer for pickup payment of $3,895 and remaining $3,895 in cash or postal money order for delivery. Consumer contacted FBI at majortheftNY@fbi.gov. Bank account provided for wire: Bank of America, Clifton NJ, account 381068140485.

Case Timeline

Robert M. . Clear Lake, WI to Wisconsin relocation . 2022-06

Consumer (77 years old, disabled, COVID survivor) and spouse contracted with US Interstate Van Lines, a broker in West Palm Beach, FL, thinking it was a moving company. Carrier Movers and Packers Relocation Specialists sent three young men who arrived almost 2 hours late without professional equipment. After loading, carrier demanded significantly more money. Items removed to reduce cost. Carrier representative Jennifer was defensive and hostile. Items held. Consumer went to small claims court in Balsam Lake, WI; judge could not rule because the contract specified New Jersey jurisdiction. Carrier eventually lowered price to $8,500, still far above the original broker quote. Consumer's belongings worth upwards of $20,000 in value plus irreplaceable memorabilia.

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