Safeway Moving Inc

SASaketUS•5 reviewsMar 26, 2026My overall experience was not goodMy overall experience was not good, main reason is that when you book their services the Sales person pitch would be so great and once booking is done , they will not bother to pick your call and answer which i experience.They commited 14 days for my move it took around 21 days, secondly later also they have colloboration with other company for delivery , due to which safeway is acting like a broker though they claim they are direc

DeJuan BrownUS•1 reviewMar 22, 2026This is going to be a long reviewThis is going to be a long review, but I think it'll be the most helpful for those exploring Safeway as an option. I'll start with the positive.I worked from the beginning with a sales rep, Celeste, who was extremely kind and made us feel as though we were putting the belongings of our family of 7 in great hands. The movers themselves were also pleasant to speak with during the move.Now to what was most challenging, and the hidd

Started off great. Originally quoted $3,200, final payout was $4,222. Third party mover picked up my belongings. I had personally packed everything and had all inventory staged for pick up. My total of 72 items vs their total of 94 items. Took 26 days for delivery after calls and texts with initial answers of "dispatching doesn't have a time frame yet." Boxes were ransacked through and retagged. Numerous items missing and items not delivered at all. Boxes smashed.

Lisa D.

Probably the first problem for the customer is their apparent business model. They promise a lot with estimated prices that will almost always be significantly below what the customer will receive from major van lines. They take a 30% down payment on the quotation when the customer agrees. When they come to pick up the furniture, they want another 50% of the balance. The customers goods are loaded onto a truck, unloaded into a warehouse (usually in New Jersey) to await a moving van with other customers moving in that direction. The opportunity for damage is high. The final 50% of the balance has to be paid in cash, cashiers check or money order. I have moved cross-country and overseas 13 times with different movers. This is the worst moving company anyone can experience.

Rick M.

JAJanelle1 reviewAug 27, 2026I Would Not Have Hired Safeway Had I Known What the Actual Service Would BeI chose Safeway Moving because I specifically wanted to work directly with a mover rather than through a broker. The sales experience was reassuring, and I clearly communicated that I needed a Saturday pickup for my move from Minnesota to Savannah, Georgia.Late Thursday, Safeway told me pickup would instead be Friday. I explained that Friday would not work. After reviewing the schedule, Safewa

SESergeyUS•10 reviewsAug 23, 2026Very disappointing experience with Safeway MovingVery disappointing experience with Safeway Moving. Communication and coordination were poor, and resolving issues was difficult and stressful. The service did not meet the expectations set when I booked.Based on my experience, I would not use Safeway Moving again.August 1, 2026Unprompted reviewUsefulShare

David TUS•1 reviewUpdated Aug 20, 2026*Update* Pickup - Fine. Everything else - Not going well**Update - After posting this review, and others, I have finally heard from Safeway with a delivery date scheduled for early next week** I will keep this review here in it's current form until delivery is complete.Pickup for our under-500-mile VA-to-SC move went fine on 7/29 — cost rose from a ~$10K quote to $11K+ by pickup, frustrating but manageable. What hasn't been manageable is everything since.We

David T

LSLance Schulman2 reviewsAug 14, 2026Worst experience ever with Safeway MovingJust moved from NY to FL and it was the worst experience of my life. Quoted $9K but was charged $30K. Told 7-9 days but it took more than 3 weeks to complete the move with zero communication after pick up. Packing was terrible and many items were damaged or destroyed, thrown into boxes with almost no packing material. Large boxes half full or less to increase price. STAY CLEAR !!!!!August 9, 2026Unprompted reviewUse

Mike MUS•6 reviewsJul 1, 2026Ruined every piece of furniture I hadRuined every piece of furniture I had. Uncharged the entire price and I ended up paying exorbitant amounts of money that was exceedingly more than the quote that I was originally given. SCAMJuly 1, 2025Unprompted reviewUsefulShare

Mike M

Dana MannUS•2 reviewsMay 5, 2026BEWARE RUN!! True Care Movers Formerly Safeway Moving name changed service is still poor. Every price our my daughters furniture was damaged. Have yet to hear from them on compensation. She is missing so many items. How does a muscle massage gun case show up but it is empty. Missing irreplaceable Nikes won on Sneakers. Some aren’t even made anymore. One sneaker arrived and one is missing. Other people’s items mixed in her stuff. This has been the worse experience

Dana M

Joey KooUS•1 reviewApr 15, 2026I wish I can give a 0 starI wish I can give a 0 star, it's a terrible company. I usually dont write reviews, but this company's conduct really pissed me off. When I first got in contact with the company, the move coordinator Edward sounded very nice, I provided him with all the items that I wanted to move, and I provide photos of everything. And he quoted me a binding price, and told me unless I get another big item like a couch or something, my price will not chan

Joey K

Edie SpencerUS•2 reviewsMar 29, 2026There is NO flat rate with Safeway…There is NO flat rate with Safeway Moving Inc. No they are NOT transparent, don’t believe them. Moved San Luis Obispo mid July 2025 to Las Vegas. I was told my belongings would be stored in 4 wooden lg crates. They were not. I solely unpacked all cartons & wardrobes. They dumped all drawers from dressers, desks etc in wardrobe boxes, with no organization. This method added to cubic feet of space. Dresses were moved emp

Edie S

Thomas LundUS•2 reviewsMar 27, 2026BUYERS BEWAREBUYERS BEWARE! Make sure you read the fine print because they will nickel and dime the hell out of you and then ghost you completely when you submit a claim. The experience was honestly terrible from the start. I coordinated the move with Udi Avni who originally quoted the move from Maryland to Texas at $3,950.00 for a 1 bedroom apartment. By the end of the move I ended up paying $5,246.96. They literally take a measuring wheel from their truck to

Thomas L

JSJoe SUS•1 reviewMar 23, 2026Interstate move from Florida to MissouriOrder #18826 – Interstate move from Florida to Missouri (Pickup: February 19, 2026)I hired Safeway Moving for my household goods, and my experience was far below expectations.• Severe Delays: My shipment was quoted over the phone by Senior Certified Moving Consultant Andrew Sinclair as “in my experience it should take 4 days,” but it actually took 13 days to arrive. My personal vehicles, shipped by a different company, arrived

Lea CannonUS•1 reviewMar 23, 2026Worst moving company ever! Do not use, especially for cross country movingMy experience with this company was beyond dismal. I have had nothing but unprofessionalism, failures, and gas-lighting from this company. I'm anticipating the company attempting to publicly respond by either dismissing these claims or presenting false counter information. I will try to detail everything thus far in the review character limit and you can make your own conclusions. To sta

Lea C

Rob LaytonUS•3 reviewsMar 10, 2026Never Ever EVER!Booked Move for my mother from Mass to Florida. Explained items to sales person Eric. He quoted a price of around 3300. Said if we added more boxes, it could up around 500 dollars. Said if we brought a TV 60 bucks. Said if we wanted the bedroom furniture it would only be 150 more. No problem. I said you think we will be less than 5000 in the end, he said he didn't think we would be over 4000. He said if we added and removed stuff they would offs

Rob L

MJMike JohnsonUS•2 reviewsFeb 21, 2026Avoid Safeway Moving at all costs.Avoid Safeway Moving at all costs.This was one of the most frustrating and unprofessional service experiences I’ve ever had.Customer service was shockingly rude and dismissive. Representatives named Ricky and Karen were condescending, unhelpful, and completely uninterested in resolving concerns. Every interaction felt combative. There was zero empathy and zero accountability. Once they had my money, the tone shifted to “not

LSLeland StillmanNI•4 reviewsFeb 16, 2026It's taking forever to get our stuffIt's taking forever to get our stuff. The whole reason we picked safeway was they promised it would arrive quickly. We're now told we may have to wait two weeks! We're stuck in an Airbnb and it's costing a fortune. Should have just gone with uhaul and driven it myself!February 16, 2026Unprompted reviewUseful1Share

DO NOT USE SAFEWAY MOVING. They are a borderline scam. First, a sales person gives you a much lower quote than you'd get otherwise. Safeway salespersons just want to get something approximate on the books so they can quote you low over the phone. They weren't interested in going through item by item. The day of the move, the movers show up and start filling out the actual inventory then quote way more than you were originally quoted. I went from about 4k to 10k. Sales tells you to expect delivery 7-14 days from your first available delivery day. The second they have your stuff, they tell you 14-21 days. I received no communication from them since they picked up my stuff over a month ago. Checking Yelp and more legitimate sources, they have very poor reviews very recently. I have been bamboozled.

airtear

Moved from Austin to Chicago. They picked up my stuff and it sat in a warehouse in Dallas for like a month, and then they loaded it into a different truck and dropped it off in Chicago. Only when we were unloading, they had a couch that wasn't mine. It was clear they'd tagged the piece of furniture with a blue sticker like the rest of my stuff, but I only had the one couch they'd already unloaded. Meanwhile, a week or two later after I've finally opened all the boxes and my expensive ass gaming PC is nowhere to be found. Maybe in the weeks it was sitting around in some warehouse, someone there decided they might help themselves to it. Other fun facts: You can pay with a check on the way out, but on delivery you have to have cash or a fucking money order. I could barely read the receipt for how much it was going to be for delivery, and after asking customer service to clarify, she told me she'd call me back and then just never did.

Peechiz

I'm with you. I used Maffuci Bekire, supposedly big and well reviewed and they did the same thing. So I hear you.

darkmatterrat

LSLance SchulmanAug 14, 2026Just moved from NY to FL and it was the worst experience of my life. Quoted $9K but was charged $30K. Told 7-9 days but it took more than 3 weeks to complete the move with zero communication after pic... See moreUsefulShare

CRCRMJan 8, 2026Great sales pitch. Smooth pickup. Then total radio silence. Once they had my money and all my belongings, delivery promises meant nothing. Missed delivery windows, daily calls, zero answers, an... See moreUseful2Share

David TUpdated Aug 20, 2026**Update - After posting this review, and others, I have finally heard from Safeway with a delivery date scheduled for early next week** I will keep this review here in it's current form until d... See moreUsefulShare

David T

TYTheo YoungNov 29, 2025My rented unit was closing unexpectedly, so I had to move 20 boxes and some fragile items to a new place. The movers asked how I wanted things moved, and they carried each box carefully. They worked t... See moreCompany repliedUsefulShare