Facts, Feedback & Corrections

Trunk Research publishes consumer reports, data analysis, and investigative articles about the household goods moving industry. Our factual standard is derived from Federal Rule of Civil Procedure 11(b)(3): factual contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.

Our content is derived from publicly available sources including FMCSA records, state regulatory filings, court documents, BBB complaints, consumer reviews, and reports submitted directly by consumers. We make reasonable efforts to verify information before publication and to distinguish between documented facts, consumer allegations, and editorial analysis. Consumer complaints and reports reflect the experiences and allegations of the individuals who submitted them and do not constitute findings of wrongdoing by Trunk.

We acknowledge that our sources may contain errors, that consumer accounts may be incomplete, and that others may have information relevant to the accuracy of published content. We welcome factual corrections supported by verifiable evidence from anyone: moving companies, government regulators, review platforms, consumer protection agencies, industry associations, attorneys, advocates, and the public.

If you believe specific information published on Trunk is factually inaccurate, you may submit a correction request below. To be reviewed, your request must:

• Identify the specific URL and statement(s) you believe are inaccurate
• Explain what you believe the accurate facts to be
• Provide supporting evidence: URLs to verifiable sources (FMCSA, BBB, court records, state filings), contracts, bills of lading, payment records, correspondence, court filings, or other verifiable documentation

Requests that do not identify specific factual inaccuracies, or requests without supporting evidence, will not result in changes to published content. Trunk does not remove content. When a correction is substantiated, the published record will show the original content, the correction submitted, and if warranted, a Trunk correction notice.

All correction requests and responses (including the absence of a substantive response when one has been invited) may be noted on the relevant profile or article to provide readers with the most complete picture available.

Trunk is an independent research platform. We are not a government agency, law firm, or consumer reporting agency as defined by the Fair Credit Reporting Act. Nothing published on this site constitutes legal advice. Published content reflects information available at the time of publication and may be updated as new information becomes available. Companies, regulators, and individuals discussed in our content are invited to submit corrections, clarifications, or responses through this page.