AMERICAN VAN LINES, INC.

Francisco and William knocked it out of…Francisco and William knocked it out of the park! Delivered and worked all Sunday to get us in our new home! Thank you so much!

The absolute worst most incompetent…The absolute worst most incompetent company I have ever worked with. I hired this moving company based on their initial quote and clear commitments — a fair price, reliable timing, and specific services. What I experienced was the opposite.They tried to charge me double the originally quoted price, then demanded an additional $1,000 at delivery. There was zero advance communication about the price changes, no explanation or documentation, and they failed to de

Moving is stressful…But NOT with…Moving is stressful…But NOT with American Van Lines! From start to finish! Calling for an estimated to such care of our belongings. Jake and Rigo make such a great team! HIGHLY RECOMMEND American Van Lines. We used for a local move but knowing American Van Lines can handle a cross country move is OUTSTANDING!!

Resolved amicablyUpdate: My issue with American Van Lines has now been resolved amicably. I appreciate their efforts to address my concerns and work toward a fair resolution. While my initial experience was frustrating, I’m glad we were able to resolve the matter professionally. I’m updating my review to reflect the positive outcome and appreciate the team for helping bring the situation to a satisfactory close.

Ronald Theodore wS absolutely…Ronald Theodore wS absolutely fantastic! Great experience. George was also fantastic!

Great workGreat work, packed everything very carefully and handovered on time.

American Van LinesWe hired American Van Lines on short notice after our POD plan fell through. They provided a fair initial quote of about $12,000 and assured us they could meet our timeline. We also paid an additional $2,000 for a guaranteed two-day pickup window instead of the standard three-day option.The pickup was handled by a subcontractor, City Movers. The crew arrived later in the morning and, despite the extensive pre-packing we had already completed, the process took much longer than e

The moving crew was greatThe moving crew was great, explained everything and also very careful with everything.

TOTAL SCAMTOTAL SCAM! I would NOT recommend using American Van Lines for anything. They took over 24 days to deliver my furniture. My furniture sat in my old city for 19 days before they began to truck it. When they delivered my furniture they demanded more money. The driver said “well either pay me more money or I will not take it off the truck!” So I was forced to pay $450 more! Then they damaged my door knobs and broke them off my doors moving in. They refused to reassemble any of the furnit

Jules did a fantastic job with all…Jules did a fantastic job with all packing and moving.

DADavidSep 24, 2025VerifiedGreat move. They did a great job packing and were nice and courteous throughout. Nothing was damaged in the move and they did everything quickly and professionally. They only reason I'm not giving...

R&Richard & CherylOct 22, 2025VerifiedEdward (the driver) did a great job with his communication and being where he said he would be at any time. Junior might not have exactly known how the process worked and/or communicated it correct...

RURUBYNov 4, 2025VerifiedThe people I worked with were all great. My biggest complaint was the quote of the time of pick up and delivery. It was not made clear that the time quoted was an estimate of arrival time not the time...

Mike FerrenJun 17, 2026horrible experience paid 10000.00 for the most unprofessional move ever they hired third party not good broke things, delays no blankets for packing just tossed things in u haul boxes and used a uhaul... See moreUseful2Share

A day agoI would strongly caution anyone…I would strongly caution anyone considering American Van Lines to think very carefully before paying a deposit or handing over their belongings. My experience was extremely disappointing. I would not use this company again.The first major issue was the price. I relied on the original quote and the promises made when I booked the move. Once the move was underway, the cost increased substantially and additional charges became an is

4 days agoVery disappointing experience with…Very disappointing experience with American Van Lines. The move did not go as planned, communication was poor and unprofessional, and I faced financial loss along with damage to my products, equipment, and appliances. The way my concerns were handled only added to the frustration. Based on my experience, I would be very cautious before trusting this company with a move.

Aug 26, 2026The absolute worst most incompetent…The absolute worst most incompetent company I have ever worked with. I hired this moving company based on their initial quote and clear commitments — a fair price, reliable timing, and specific services. What I experienced was the opposite.They tried to charge me double the originally quoted price, then demanded an additional $1,000 at delivery. There was zero advance communication about the price changes, no explanati

Aug 14, 2026Very late deliveryVery late delivery. Shipment was over a week beyond the promised delivery window. Customer service was lacking in empathy and quite unhelpful. The actual pickup and delivery was contracted out to a different company which was not what I expected. Finally the company offered me a $30 per day discount for each day the delivery was late. First that was an exceptionally low amount to offer for extreme inconvenience. This was an insult and the way the

A day agoManagement Let Us Down. The Movers Worked Hard.We have moved many times and this move from LA to Nashville went sour because of management team.There were good parts of our experience, which makes what happened afterward even more disappointing.We paid approximately $12,215 to move across country. I had already packed and meticulously organized most of our home myself. The five-person LA team was incredible. Their focus was disassembling and wrapping furniture,

Aug 15, 2026American Van LinesWe hired American Van Lines on short notice after our POD plan fell through. They provided a fair initial quote of about $12,000 and assured us they could meet our timeline. We also paid an additional $2,000 for a guaranteed two-day pickup window instead of the standard three-day option.The pickup was handled by a subcontractor, City Movers. The crew arrived later in the morning and, despite the extensive pre-packing we had already completed, t

5 days agoHad a great experience with my moveHad a great experience with my move. Guys were prompt and ready to go. Smoothest move I've ever had. Guys were friendly, helpful, and good at what they do. I'll be using them again if I ever need to move.

Updated Aug 27, 2026Resolved amicablyUpdate: My issue with American Van Lines has now been resolved amicably. I appreciate their efforts to address my concerns and work toward a fair resolution. While my initial experience was frustrating, I’m glad we were able to resolve the matter professionally. I’m updating my review to reflect the positive outcome and appreciate the team for helping bring the situation to a satisfactory close.August 3, 2026Unprompted reviewUseful

Aug 20, 2026Great workGreat work, packed everything very carefully and handovered on time.

4 days agoPositive experience! Trevor (our driver) did an excellent job staying in communication with us throughout the move and keeping us updated. We moved from CA to MT, and all items arrived safely, and in good condition. Items were packed as per the quote - would highly recommend Trevor and the team!

4 days ago⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐I had an excellent experience with Jacques and Rico from American Van Lines. They were professional, hardworking, careful, and genuinely went above and beyond throughout a very long and complicated move.What impressed me most was the care they took with my belongings and their willingness to work through every challenge that came up. They were respectful of both my furniture and my home, communicated well, and maintained a positive and helpful attitude even

6 days agoFrancisco and William knocked it out of…Francisco and William knocked it out of the park! Delivered and worked all Sunday to get us in our new home! Thank you so much!

Aug 26, 2026Moving is stressful…But NOT with…Moving is stressful…But NOT with American Van Lines! From start to finish! Calling for an estimated to such care of our belongings. Jake and Rigo make such a great team! HIGHLY RECOMMEND American Van Lines. We used for a local move but knowing American Van Lines can handle a cross country move is OUTSTANDING!!

Aug 20, 2026Ronald Theodore wS absolutely…Ronald Theodore wS absolutely fantastic! Great experience. George was also fantastic!

Aug 15, 2026The moving crew was greatThe moving crew was great, explained everything and also very careful with everything.

Aug 14, 2026Jules did a fantastic job with all…Jules did a fantastic job with all packing and moving.