How Consumers Mapped a Moving Fraud Network That FMCSA Can't See

Menards Moving and Storage (Greenacres, FL) brokered a consumer's move to Loyal Moving and Storage, which then used Immaculate Moving LLC (Canton, OH) as the actual carrier. Immaculate Moving loaded 295 cubic feet but charged for 919 cubic feet. Driver Amer Mousa collected cash at pickup. At delivery, medically necessary items for a disabled child were withheld. Loyal Moving's FMCSA license was revoked 22 days after pickup. Menards owner Mr. Menard Jr. demanded the consumer remove Facebook posts as a condition for returning belongings. Consumer complied. Belongings still not returned.

LoadRans LLC (USDOT 3729978) operates from Vernon, CA, an industrial city with approximately 100 residents near Los Angeles. The company has 12 trucks, 12 drivers, and a Conditional FMCSA safety rating with a 13.3% driver out-of-service rate (2x the national average). Multiple Florida brokers independently route moves to LoadRans: Value Added Moving, Safe Shield Moving Services, and Coastal Moving Services have all been connected to LoadRans through consumer complaints and Facebook community reports. Consumer Jennifer D. used AirTags to track belongings brokered through Value Added Moving and discovered they were stored in a public storage unit under someone else's name, not in LoadRans' facility.