Immaculate Moving LLC

MAPLE HEIGHTS, OH 44137

Flagged to Avoid

Immaculate Moving LLC is a moving company based in MAPLE HEIGHTS, OH 44137. USDOT 4569424, zero crashes in 24 months. 12 red flags documented.

10 NCCDB complaints

USDOT

4569424

1817362

Authority

Active

Crashes (24mo)

Fleet

1 trucks

5095 STANLEY AVE , MAPLE HEIGHTS, OH 44137

(201)814-7461

Verify on FMCSA SAFER

At a Glance

Red Flags

66.7% driver out-of-service rate (2 of 3 inspections; national avg 6.67%)
Charged for 919 cubic feet when only approximately 295 cubic feet loaded (3x overbilling)
Demanded additional payment at delivery before unloading belongings
Withheld medically necessary items for disabled child until payment
Driver Amer Mousa collected cash at pickup

Show 7 more red flags

Consumer disputes electronic signature was properly obtained on Bill of Lading
Shifts blame to broker (Menards Moving) instead of addressing overcharges
1 truck, 1 driver operation
Phone area code (201) is New Jersey despite Canton, OH registration
MCS-150 filed June 2026 with only 15,000 annual miles
FMCSA complaints filed against carrier
Connected broker: Menards Moving and Storage (USDOT 4072455, Greenacres FL). Receives brokered moves from Menards

LocalLong Distance

Reviews

Safety Record

Consumer Reports (1)

overcharged . hostage . unprofessional . baitswitch

Donna L.North Dakota to OhioMove: 2026-06

Quoted: $4,924thenActual: $6,989+42%

Carrier for Menards Moving broker. Loaded only approximately 295 cubic feet but charged for 919 cubic feet. Driver Amer Mousa collected cash at pickup. At delivery, demanded additional money before unloading. Medically necessary items for autistic three-year-old withheld. Consumer disputes accuracy of Bill of Lading and has evidence electronic signature was not properly obtained. Has extensive documentation including photographs, inventory measurements, payment records, emails, texts, and recordings. FMCSA complaints filed. Immaculate Moving and Menards shift responsibility to each other.

Submitted to Trunk 2026-07-27 . See full report

Source: Consumer reports submitted to Trunk. Reporter names abbreviated for privacy.

Case Timeline

Anonymous . Unknown to Unknown . 2026-07

Menards Moving and Storage (broker)Immaculate Moving LLC (carrier)

Consumer hired Menards Moving and Storage not knowing they were a broker. Menards hired Immaculate Movers (foreman Shay Levi). On delivery, approximately 1/3 of belongings held back due to lack of space. Over a month later, neither company will disclose location of remaining belongings or provide delivery date. Both Menards and Immaculate were nonresponsive until consumer involved FMCSA. Quoted 5,611, charged 16,003 (185% over).

unresolved

Connected Fraud Network

Florida Broker-Carrier Pipeline

Low quote by FL broker -> large deposit ($1,400-$3,000) -> subcontract to LoadRans or similar CA carrier -> price doubled or tripled at pickup -> belongings held hostage in public storage under carrier's name -> cash/Zelle/money order demanded before unloading -> damaged and missing items -> boilerplate BBB response

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Estimated scope: Likely thousands based on 750+ BBB complaints alone. Coastal Moving Services has 316 complaints in 3 years and 1,377 BBB reviews.