Colonial Van Lines: 121 Federal Complaints, the DiSorbo Dynasty, and Three Decades of Fraud Patterns

Colonial Van Lines Inc. (DOT 1434373, MC 681534) is registered at 1441 SW 29th Avenue, Suite 100, Pompano Beach, FL 33069. It is listed as a household goods carrier with 25 power units and 25 drivers. Its phone number is (800) 970-7498.

Colonial Van Lines is not just another complained-about mover. It is the origin story of the Florida moving fraud corridor. Its founder, Aldo DiSorbo, was the subject of U.S. Senate hearings in 2012, was banned from the industry in 1997, and was jailed in 2000. Understanding Colonial Van Lines is understanding why the same fraud patterns documented in the 1990s continue in 2026.

Aldo DiSorbo founded Colonial Van Lines and built a network of connected companies including Moving Squad and Nationwide Move Management. He listed his two-year-old child as a corporate vice president. He was banned from the industry by FMCSA in 1997 and jailed in 2000.

The 2012 Senate Commerce Committee hearing, 'Protecting Consumers from Moving Fraud,' used DiSorbo and Colonial Van Lines as the primary case study. Senator Jay Rockefeller cited the company by name. The hearing led to the MAP-21 Act's household goods provisions.

Despite the ban, companies connected to DiSorbo continued to operate. Colonial Van Lines itself continued operating. The address, 1441 SW 29th Avenue in Pompano Beach, remains the same.

Colonial Van Lines has 121 complaints in the FMCSA National Consumer Complaint Database:

2023: 43 complaints 2024: 27 complaints 2025: 17 complaints 2026: 34 complaints through mid-August (100% year-over-year increase)

After appearing to decline in 2024-2025, complaints doubled in 2026. The pattern of decline and resurgence is consistent with companies that temporarily improve practices under scrutiny, then revert when attention fades.

Trunk's entity link analysis connects Colonial Van Lines (DOT 1434373) to multiple other registered entities through shared officers and ownership:

Amerisafe Vanlines (DOT 3341650): Connected through shared officer Frank Lucido, who serves as President of AMS Moving Inc. (the corporate entity behind Amerisafe). Lucido's presence on both Colonial's and Amerisafe's corporate filings creates a documented bridge between the DiSorbo network and the DeSantis/Amerisafe network, two of the largest fraud clusters in Florida.

All State Van Lines Relocation LLC (DOT 2233967): Connected through shared officer Aldo DiSorbo.

Multiple additional Colonial Van Lines registrations (DOTs 1727120, 4094039, 4094070): All connected through DiSorbo, representing either reincarnated entities or additional registrations under the same name.

Amerisafe Vanlines is itself connected to Eagle Moving Group (DOT 3545015) through shared ownership, and to Cross Country Moving Group (DOT 3181651) through shared ownership and shared phone numbers. The network extends outward from Colonial Van Lines through at least two generations of connected entities.

Colonial Van Lines is one of the named plaintiffs in a lawsuit filed against the U.S. Moving Protection Organization (USMPO), a consumer watchdog nonprofit. The plaintiffs, 907 NCCDB complaints combined, sued the organization that was publishing data about their complaint records.

The case is documented in detail at trunk.lorea.ai/insights/usmpo-plaintiffs-907-complaints. The companies suing the consumer protection group have, collectively, more federal complaints than most entire states.

Colonial Van Lines faces active consumer lawsuits in federal court:

In Ballantyne v. Colonial Van Lines and United Moving Solutions (D. Utah, 2:22-cv-00640, October 2022), consumers paid for a Salt Lake City to Williamsburg VA move with $1,000 full replacement value coverage. Delivery was over two months late. Movers' inventory was illegible, boxes unlabeled. A box containing the consumers' original birth certificates, marriage certificate, and social security cards was never delivered. The movers packed the consumers' identity documents and then lost them.

In Loehr v. Colonial Van Lines (D. Nevada, 3:23-cv-00534, November 2023), a consumer paid $12,597 for a Wilmington NC to Reno NV move. Colonial stored his belongings for 10 months during home construction but could not tell the consumer where they were, alternately claiming storage in North Carolina, Los Angeles, and Carson City. Items were damaged, destroyed, lost, and stolen on delivery.

In Myung & Kinoshita v. Respect LLC and Colonial Van Lines (D. Nevada, 2:24-cv-02182, December 2024), two consumers hired Allegiance Moving and Storage for a Las Vegas to Fargo move. Allegiance subcontracted to Respect LLC. Respect subcontracted to Colonial Van Lines, operating under the DBA 'Moving Van Lines.' The consumers had no idea Colonial was involved until a truck they did not choose showed up at their home. Three companies touched the move. None accepted responsibility.

Colonial's use of the DBA 'Moving Van Lines' is consistent with the name-squatting pattern documented across the industry: generic, SEO-friendly names designed to capture search traffic rather than build brand identity.

Colonial Van Lines has an operational history stretching back decades, a founder who was banned and jailed, a network of connected entities across Florida, and a complaint trajectory that is rising again in 2026.

Before booking:

1. Look up the company at safer.fmcsa.dot.gov using DOT 1434373.

2. Check complaint history at ai.fmcsa.dot.gov/hhg/Search.

3. Ask for the tariff and get a binding estimate in writing.

4. Understand that Colonial's history includes connections to companies with revoked authority, banned principals, and ongoing consumer complaints.

5. Research the company independently. Do not rely solely on the company's website or Google reviews.