COASTAL MOVING SERVICES LLC Complaints: 229 Federal Complaints, 533 BBB Cases, and What Consumers Report

COASTAL MOVING SERVICES LLC (USDOT 4090919) has accumulated 229 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. The Better Business Bureau has assigned the company a D rating with 533 complaints on file.

COASTAL MOVING SERVICES LLC does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.

The NCCDB categorizes complaints into specific types. For COASTAL MOVING SERVICES LLC, estimates/final charges leads with 51 complaints, followed by deceptive business practices at 46 and shipment documents at 32.

Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 9. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Complaints peaked in 2025 at 95, then declined to 79 through September 2026. Whether this reflects improved operations or reduced business volume is unclear. The BBB has processed 533 complaints separately, assigning a D rating.

If you have experienced problems with COASTAL MOVING SERVICES LLC, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.