AMERICA FIRST MOVING SERVICES INC Complaints: 129 Federal Complaints Filed and What the Data Shows
A data-driven breakdown of every complaint filed against AMERICA FIRST MOVING SERVICES INC. FMCSA categories, year-over-year trends, and how to file your own complaint.
The Numbers
AMERICA FIRST MOVING SERVICES INC (USDOT 3709259) has accumulated 129 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.
AMERICA FIRST MOVING SERVICES INC does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.
FMCSA Complaint Breakdown by Category
The NCCDB categorizes complaints into specific types. For AMERICA FIRST MOVING SERVICES INC, estimates/final charges leads with 30 complaints, followed by deceptive business practices at 26 and shipment documents at 17.
Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 5. While not the highest category by volume, hostage situations represent the most severe consumer harm.
Year-Over-Year Complaint Trend
Complaints peaked at 44 in 2024, then declined to 32 in 2025 and 22 through September 2026. The downward trend could reflect operational improvements, reduced advertising, or lower business volume.
What to Do If You Have an AMERICA FIRST MOVING SERVICES INC Complaint
If you have experienced problems with AMERICA FIRST MOVING SERVICES INC, there are several steps you can take.
First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.
Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.
Third, file a complaint with the Better Business Bureau at bbb.org.
Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.
Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.
Data
NCCDB Complaints by Category (2023 to 2026)
| Category | 2023 | 2024 | 2025 | 2026 (partial) | Total |
|---|---|---|---|---|---|
| Estimates/Final Charges | 8 | 10 | 8 | 4 | 30 |
| Deceptive Business Practices | 6 | 9 | 7 | 4 | 26 |
| Shipment Documents | 4 | 6 | 4 | 3 | 17 |
| Loss and Damage | 4 | 5 | 4 | 2 | 15 |
| Claim Settlement | 3 | 5 | 3 | 3 | 14 |
| Pickup and Delivery | 3 | 4 | 3 | 3 | 13 |
| Hostage Goods | 1 | 2 | 1 | 1 | 5 |
| Weighing | 1 | 2 | 1 | 1 | 5 |
| Operating Authority | 1 | 1 | 1 | 0 | 3 |
| Insurance | 0 | 0 | 0 | 1 | 1 |
| Total | 31 | 44 | 32 | 22 | 129 |
Source:
AMERICA FIRST MOVING SERVICES INC Complaint Summary Across Platforms
| Platform | Complaints | Rating | Notes |
|---|---|---|---|
| FMCSA NCCDB | 129 | N/A | Federal complaint database. 2024 peak: 44 complaints |
| Better Business Bureau | Not available | N/A | No BBB listing found |
Source:
Companies Mentioned
Sources: FMCSA National Consumer Complaint Database (NCCDB), Better Business Bureau, Trunk consumer reports.