She Was Fleeing an Abusive Relationship. The Movers Extorted Her on the Truck.

Elizabeth B. was leaving an abusive relationship in Broken Arrow, Oklahoma. She was moving to New Bern, North Carolina with her 79-year-old mother, who cannot drive, and two dogs. She needed to be out of the house by July 31, 2026.

She called AB Moving Services out of New Jersey for a quote. She spoke with Matt, went over items room by room, and received a total estimate of $3,927.61. She paid a $1,439.14 deposit via Zelle on June 26.

She would not hear from AB Moving again until two days before her move. By then, it was too late to hire anyone else.

On July 27, Kristen from AB Moving called. The price was now $7,975.55, more than double the original estimate. AB wanted another $1,262.30 deposit.

Elizabeth had sold some items since the original estimate. She actually had less to move. She told them this. The price did not change.

In a panic, she tried to book a U-Haul. None available on such short notice, which AB Moving knew. She had to be out of the house in four days. She had no choice.

She cashed out her 401(k) to pay the second deposit. Total deposits: $2,641.33.

The movers were supposed to arrive July 28 or 29. They did not show either day.

On Thursday July 30, one day before Elizabeth had to vacate, a man named Dominique showed up alone with a Budget rental truck already half full of someone else's belongings.

Later, a second man named Chris arrived. Chris was a local day laborer hired for the job. He did not work for JCS.

Dominique started filling out forms. The forms did not have AB Moving's name on them. One form at the top said Handle With Care. Elizabeth had already researched enough to know that Handle With Care was a company forced to shut down and reopened as JCS.

Dominique would not answer questions directly. He had her sign paperwork and said he would fill in the details later. She did not feel comfortable with that, but he told her he would not move her unless she signed. She signed blank forms under duress.

She was told to make the cashier's check payable to Logistics Moving LLC, a prior Hasut company that had been dissolved in Georgia.

When the half-full truck could not fit everything, Dominique called Eli Hasut at JCS on FaceTime. He walked through the house showing Eli what was left. Eli demanded another $4,800 or they would leave her items.

Elizabeth called AB Moving in tears. They told her it was her fault for having more stuff than she reported. She told them she had less. Alex, a supervisor at AB Moving, dropped the additional charge to a flat $4,000. She agreed. She had no other options.

The next morning Dominique returned. The truck was again half full. As they neared the end of loading, Dominique told Elizabeth her couch would not fit unless she paid another $1,000. When she said no, he started auctioning the price up, a couple hundred dollars at a time. When she said she had already paid for the space, he said he was not taking the couch and threw it back in her garage.

Then the Ashley dining table. Dominique said if she handed him $500 cash he would put it in the truck. When she started to call AB Moving, he said the price would go up to $1,000 if she called. She handed him $500 cash. He put it in his pocket. It was never added to any receipt.

Chris, the local mover, tried to help. He offered to take the table apart so it would fit more easily. Dominique told him to stop, got angry, said he was done moving her stuff, and would not put anything else in the truck. Elizabeth, her 79-year-old mother, and her son were in tears.

Dominique told Elizabeth to sign the final paperwork. She refused. He signed it for her, made scribbles where she was supposed to sign, got in the truck, and left.

Total cash extorted on moving day: $1,000, pocketed by Dominique Butler. This was on top of the $4,000 additional charge negotiated through AB Moving.

Elizabeth's belongings did not go to a warehouse or a moving company facility. They went to a storage unit in Broken Arrow, Oklahoma, the city she had just moved from.

A storage facility manager named James told Elizabeth that Dominique Butler was the person who rented the unit. Butler has a Florida driver's license. He was one of the people who rented the storage and who had extorted her on moving day.

Elizabeth tried to call Butler to get permission to retrieve her belongings from storage. He told her she would have to pay him more money. She filed a police report with Broken Arrow police.

The next day, Elizabeth arrived in North Carolina. Omar from JCS called, asking her to wire money before her belongings would be delivered. JCS sent multiple emails and texts with wire instructions and money order instructions over the following days.

Her attorney and a representative at Navy Federal Credit Union both told her not to wire money. The wire address referenced 1800 Montreal, an address that other consumers who wired money to JCS say they never received their belongings.

Elizabeth filed a police report in North Carolina. On Tuesday, Eli Hasut called and agreed to accept money orders instead.

On Wednesday August 5, a driver named Brian picked up approximately two thirds of Elizabeth's belongings from the Broken Arrow storage unit. Brian drove for a company called Apex. He does not work for JCS. He had a receipt from the storage, and it said Handle With Care on it.

Brian gave Elizabeth the storage unit location and took a picture of the leftover items. He had picked up the belongings the day before, probably after Elizabeth's attorney contacted JCS.

Four hours later, two movers who were, in Elizabeth's words, obviously not professional movers showed up to unload. Elizabeth had a police officer present to witness the delivery. She had Eli on recording confirming $4,667 was the final payment and the balance would be zero.

The movers were rude, threw items around, broke several things, knocked holes in walls, refused to carry items upstairs, refused to put beds together (throwing bed parts in pieces in one room), and refused to move furniture where Elizabeth wanted it. Out of four beds, only one had all its parts. Elizabeth and her son had to help just to get the unloading finished. When she did not tip the movers, they got angry and cursed at her mother as they drove away.

Eli confirmed at this time that there was a second truck. He had not mentioned it before. The second truck was delivered five and a half weeks later. Elizabeth still has not received her washer, dryer, and several other large items. Almost every piece of furniture is damaged. She has had to replace several pieces.

Elizabeth's case documents the complete pipeline:

AB Moving Services (DOT 4094266, Cherry Hill, NJ) is the broker. Zero trucks, zero drivers. 130 federal complaints: 6 in 2024, 24 in 2025, 29 in 2026 through September. Flagged to avoid on Trunk. AB Moving collected the deposits and set the estimates. When the price doubled, AB's representatives (Matt, Kristen, Alex) managed the consumer relationship. When the extortion happened on moving day, Elizabeth called AB, and they blamed her.

JCS Moving and Storage LLC (DOT 4246498) is the carrier. The documented chameleon successor to Handle With Care Moving, which was revoked three times. JCS was registered five days before Handle With Care's final revocation. JCS used Handle With Care paperwork on Elizabeth's move. Eli Hasut and Omar Butt operate JCS.

Logistics Moving Services LLC (DOT 4433059, Bradenton, FL) is the payment entity. Elizabeth was told to make her cashier's check payable to Logistics Moving LLC. This is a previously dissolved Georgia company connected to Hasut, used for payment processing while JCS handles operations.

The broker blames the carrier. The carrier demands wire transfers. The payment goes to a dissolved company. The belongings end up in a storage unit rented by the driver under his own name. No entity in the chain takes responsibility.

Monique at JCS told Elizabeth that they know she has been posting about them on the moving scammer sites. JCS monitors consumer complaint platforms.

This is consistent with other documented cases. Carriers and brokers in the fraud pipeline actively track consumer posts on social media, Facebook groups, and complaint platforms. In some cases, they use this information to pressure consumers into removing posts as a condition for delivering their belongings.

Elizabeth contacted the Oklahoma Attorney General, who told her to hire an attorney. She called the North Carolina Attorney General and left a message. No return call. She called the Georgia Attorney General, who told her there was honestly nothing they could do but gave her a number for FMCSA's Georgia division (678-284-5130). She left multiple messages. No return call.

She tried to reach KMBC reporter Matt Flener twice, once on a post and once at the station. No response.

The only reason Elizabeth got part of her belongings back is that her attorney intervened and she had police present at delivery.

Total financial harm: approximately $12,000 paid to the scam pipeline, plus over $9,000 replacing damaged items. She cashed her 401(k) and is now living paycheck to paycheck.

FMCSA was notified of the Handle With Care to JCS reincarnation twice, on June 19 and July 1, 2026, with complete documentation. A retired transportation attorney provided the evidence. FMCSA's Commercial Enforcement and Investigations unit responded with an automated message directing him to file a consumer complaint.

Elizabeth's move happened on July 30. JCS was still operating. It used Handle With Care paperwork. It collected payment through a dissolved Georgia company. Its driver extorted a consumer fleeing domestic violence, threw her furniture in her garage, and stored her belongings in a unit rented under his own name.

Every element of this case was preventable. The reincarnation was documented. The broker was flagged. The operator was known. The agency did nothing.