
Zip Moving and Storage
ROCKVILLE, MD 20850
783 Google reviews
“Zip moving for a vet efficient, customer friendly, and fairly priced. The movers were very respectful of property and kept me informed if they were running late. The online experience was easy and I a...”
Mia Netter
At a Glance
Strengths
- 4.7/5 from 783 Google reviews — high volume with strong overall rating
- FMCSA registered (USDOT 2586700) — active, interstate authorized
- 0 crashes on FMCSA record
- BBB A+ with 0 complaints
- 5 offices across East Coast — Maryland, DC, Virginia, Georgia, Midwest
- Inc 5000 recognized as one of nation's fastest growing companies
- Transparent online pricing praised by multiple reviewers
- Referral program: $50 local, $100 long distance
- Owner responds to reviews, including negative ones
Red Flags
- Last-minute cancellation on morning of move with no backup — documented by reviewer
- Severe property damage: truck got stuck in lawn, deep ruts, landscaping repairs required
- Items thrown into boxes without packaging — stainless steel trashcan in same box as shredder and grill
- Marble base chipped, bookcase cracked, multiple items damaged due to reckless packing
- Charged packaging fee despite items being poorly packed
Show 3 more red flags
- Ignored partial refund requests
- Communication breakdowns — furniture delivered to wrong rooms, crew showed up hours late
- Inc 5000 recognized — rapid growth may outpace quality control
How Zip Moving and Storage Compares
Google Rating
Reviews
26 reviews across Google, Trustpilot. 17 positive (65%). 9 negative (35%). Average: 4.7/5 from 783 Google reviews.
Zip moving for a vet efficient, customer friendly, and fairly priced. The movers were very respectful of property and kept me informed if they were running late. The online experience was easy and I already knew what I was paying for up front. This is a great business that I highly recommend and will choose again in the future.
Mia Netter
Excellent! Arrived on time. The guys were friendly and efficient. Very good at what they do! Moved fast! Took care with my stuff. No damages. Will use them again. Nestor was the team leader.
Michelle Brown
The movers were very helpful and quick with the work! They took great care of my furniture and belongings, aside from one accident. The care I received in resolving the issue was superior to any customer service experience I've had in several years. Tiana was wonderful, and the movers (Miguel +1) were very friendly the whole time.
Ashley Grousman
MLMarie Louise SilaUS•1 reviewAug 29, 2026VerifiedGood equipment and good handling of…Good equipment and good handling of belongings. August 28, 2026UsefulShareReply from ZIP Moving & Storage5 days agoMarie Louise, thank you so much for your 5-star review! We're glad to hear that you were happy with the equipment and the care our team took with your belongings.We truly appreciate you choosing ZIP Moving & Storage and taking the time to share your experience. Thank you for your support!
MCMichael C.US•1 reviewAug 1, 2026VerifiedExcellent job, excellent experience. The team of three worked diligentlyThe team of three worked diligently, carefully and cheerfully. It was an excellent moving experince. July 31, 2026UsefulShareReply from ZIP Moving & StorageAug 18, 2026Michael, thank you for your wonderful 5-star review! We're thrilled to hear that our team of three worked diligently, carefully, and cheerfully throughout your move.We truly appreciate your kind words and are glad you
Brett MaitesUS•1 reviewJul 28, 2026I had an outstanding experience with…I had an outstanding experience with Zip Moving and felt it was important to recognize the exceptional service they provided.Every interaction with the company was professional, courteous, and customer-focused. The moving crew arrived on time, handled my belongings with care, and completed the move efficiently and without any issues. The entire process was seamless.What truly distinguished Zip Moving was their commitment to
Brett M
MOMonaUS•1 reviewJul 15, 2026VerifiedAmazing jobAmazing job! Very careful taken of my items July 13, 2026UsefulShareReply from ZIP Moving & StorageJul 16, 2026Thank you for your wonderful review! We're delighted to hear that our team took great care of your belongings and provided you with an amazing moving experience.Your kind words mean a lot to us. Thank you for choosing ZIP Moving & Storage—we truly appreciate your trust and support!
RGRobin GerberUS•1 reviewJul 7, 2026VerifiedMy Zip movers for Bethesda, MDThe Zip movers for Bethesda, Maryland were excellent. Armando, Montiel, and David handled my items carefully yet were very quick. They were efficient, and team leader Armando made sure that all of my instructions were completely carried out.June 25, 2026UsefulShareReply from ZIP Moving & StorageJul 7, 2026Thank you for your wonderful review, Robin! We’re delighted to hear that Armando, Montiel, and David provided such care
BKBruce KayUS•1 reviewJun 25, 2026VerifiedOutstanding, Very Efficient ServiceThe crew (Jose and Edu) showed up early. They were extremely courteous, professional, and very, very efficient. They finished the move quickly, more than an hour earlier than the estimate provided a week earlier by an extremely friendly and understanding young man. The efficiency of the movers actually ended up saving me both time and money! And absolutely everything arrived at the new apartment without so much as a scr
RORomeldaUS•1 reviewJun 25, 2026VerifiedExcellent from Start to FinishI cannot say enough good things about Zip! We were in a rush to clean out a deceased relative's apartment, and the Zip team met our rapid schedule. Jacob met with our family to help us understand the process & provide a good quote, and Armando and his team were fantastic on the day of the move itself. They were careful, wrapping fragile items with care, and speedy. The entire team did an amazing job from start to finish. High
Show 16 more reviews
RHRHONDANOLLUS•2 reviewsJun 9, 2026VerifiedFast and efficientFast and efficient June 8, 2026UsefulShareReply from ZIP Moving & StorageJun 10, 2026Rhonda, thank you for your 5-star review and for choosing ZIP Moving & Storage. We’re happy to hear that our team provided fast and efficient service and helped make your move a smooth experience.We truly appreciate your support and thank you for taking the time to share your feedback.
ANAnonymousUS•1 reviewJun 8, 2026VerifiedThe Best!From start to finish, Zip Moving and Storage did an excellent job handling my move. Their customer service is top notch. They were responsive to my needs and helped identity the best scenario to accommodate me as a solo mover. On moving day, Victor and his team were on-time, prepared, skilled, efficient, and kind. Best of all, the entire Zip staff are good people. They provided the help I needed. I am so glad I went with this company.June 1, 202
E.E.K.US•1 reviewJun 2, 2026VerifiedGreat experience with Robin's crewWe worked with Robin's team and they came within the stated time window and were efficient and careful with our items. They were kind and respectful. They helped make our move as easy as possible!!May 23, 2026UsefulShareReply from ZIP Moving & StorageJun 3, 2026E.K., thank you for your wonderful review and for choosing ZIP Moving & Storage. We’re thrilled to hear that Robin’s crew provided efficient, careful, and respectful se
DEDeniseUS•2 reviewsMay 26, 2026VerifiedVery professionalVery professional May 20, 2026UsefulShareReply from ZIP Moving & StorageJun 2, 2026Denise, thank you for your 5-star review and kind words. We’re happy to hear you had a very professional experience with our team. We truly appreciate your support and thank you for choosing ZIP Moving & Storage.
FMFazlullah MohammedAE•310 reviewsJan 4, 2026Good morning dear Good morning dear Happy MondayJanuary 5, 2026Unprompted reviewUsefulShare
SHShikiadeveauxUS•1 reviewJun 29, 2026VerifiedGreat serviceGreat service. The were fast and professional. The stacked the truck with care and treated all my items with respect. My only problem with them is timing. They were scheduled to arrive between 7am-9am. At 9:30 i called to follow up and did not get a response from he driver until after 11am for an 11:30 arrival. I did not appreciate this as we wasted half the day while i was paying a truck and driver to transport my items. Then i had to p
Mahroof SajaAE•3 reviewsDec 25, 2025I really like this serviceI really like this service, anyone can earn money.December 25, 2025Unprompted reviewUsefulShare
Mahroof S
On moving day, the crew immediately insisted our move would take two trips and last until midnight, with extra costs, of course. We reluctantly agreed, but it quickly became clear that this was their standard practice. The damage they caused was even worse. In an attempt to move their truck closer to the basement, they got stuck in the lawn, leaving deep ruts all over the yard. I had to pay out-of-pocket for landscaping repairs, including sod replacement — on a home that had already been sold. Then came the furniture disaster: I walked into the master bedroom to find my wife's jewelry armoire carelessly placed on top of a brand-new dresser, delivered just the day before. Zip Moving is dishonest, careless, and completely unreliable.
Michael Duling
Moving with Zip Moving and Storage has been an absolute nightmare. The movers who came to pick up our items used the boxes we had assembled and simply threw our belongings in without any sort of packaging. My stainless-steel trashcan was thrown into the same box as my shredder, fan, and grill, without any protective packaging. My marble base was chipped all over, my bookcase bottom was completely cracked due to their reckless handling. Unfortunately, the disregard for our belongings didn't end there. We were charged a fee for packaging, despite our items being poorly packed and carelessly handled. When I attempted to address the issues and request a partial refund, they immediately ignored my request. This was without question the worst move we've ever had.
Claire Cha
Zip Moving & Storage canceled on me at 9 am, the morning of my move with no backup crew available. After confirming everything, they left me completely stranded at the last minute. Thankfully, Angeli Movers stepped in the same day and saved the move. Zip was unreliable and unprofessional — I wouldn't recommend them to anyone.
Alex Gibbs
JEJenniferUS•2 reviewsJul 20, 2026Extremely disappointing interstate move. Damaged, missing belongings, inadequate staffing, poor communication, and unacceptable claims process. Extremely disappointing interstate move. Damaged, missing belongings, inadequate staffing, poor communication, and unacceptable claims process. Our move was arranged by Interstate Moving Company and subcontracted to Zip Moving & Storage. Unfortunately, our experience with Zip was extremely stressful from start to finish.
DKDay KUS•1 reviewJul 7, 2026VerifiedThe Take the Money And Run Crew] crew foreman were…The expediter and the crew foreman were not candid. Half of the job remains unfinished, and the expediter Oscar, knowingly left me with a house not emptied. As of the moment we cannot locate certain art and kitchenware. At the very least, boxes were not marked. July 4, 2026UsefulShareReply from ZIP Moving & StorageJul 7, 2026Kahlil,Thank you for taking the time to share
BKBruce KayJun 25, 2026VerifiedThe crew (Jose and Edu) showed up early. They were extremely courteous, professional, and very, very efficient. They finished the move quickly, more than an hour earlier than the estimate provided a w... See moreCompany repliedUsefulShare
RORomeldaJun 25, 2026VerifiedI cannot say enough good things about Zip! We were in a rush to clean out a deceased relative's apartment, and the Zip team met our rapid schedule. Jacob met with our family to help us understand the... See moreCompany repliedUsefulShare
DKDay KJul 7, 2026VerifiedThe expediter and the crew foreman were not candid. Half of the job remains unfinished, and the expediter Oscar, knowingly left me with a house not emptied. As of the moment we cannot locate certain a... See moreCompany repliedUsefulShare
RGRobin GerberJul 7, 2026VerifiedThe Zip movers for Bethesda, Maryland were excellent. Armando, Montiel, and David handled my items carefully yet were very quick. They were efficient, and team leader Armando made sure that all of my... See moreCompany repliedUsefulShare
Safety Record
Connected Companies
Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Drivers
4
Annual Mileage
220,000 mi
Registered
May 2026
Insurance & Bond
Last updated: Feb 2025
Service Areas
Zip Moving and Storage
Discussion
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Zip Moving and Storage
★ 4.7 ROCKVILLE, MD 20850