Movers and Packers Relocation Specialists

85 Wagaraw Rd, Hawthorne, NJ 07506

(424) 231-5040

hawthornemovers.org/

At a Glance

How Movers and Packers Relocation Specialists Compares

Services

Case Timeline

Patty P. . Unknown to Unknown . 2023-08

Carrier Movers and Packers Relocation Specialists caused $27,000 in damages during move. Consumer's computer tower containing personal information and all hardware went missing. Delivery date and damage: August 21, 2023. Multiple photos of delivery damage documented.

Case Timeline

Josh K. . Virginia to Pensacola, FL . 2023-06

Consumer's girlfriend and children relocating from VA to FL. Found what appeared to be a reputable moving company online. Salesman "Sarah" provided estimate of only $1,400, placed deposit. On pickup day June 27, mover called at 5pm saying helper did not show. Rescheduled for next morning. On June 28, mover arrived with a U-Haul. After loading, receipt showed company name "Movers and Packers." Within 2 minutes of Google search, consumer knew what had happened. Carrier Lucrative Van Lines became unreachable. New contact "Elizabeth" (believed to be Jennifer Tattoli using alias) appeared. Belongings claimed held in NJ warehouse for non-payment. Consumer messaged Jennifer Tattoli on Facebook, finding photos of her family in a "gorgeous" home funded by scam proceeds. Consumer contacted US Attorney, FBI, local law enforcement. Mover had rented U-Haul 13 miles from pickup, drove back to load Penske at a storage facility. Only placed 32 items in truck. On July 21, delivery demanded with cash or money order. On arrival, driver was not the same person who loaded. Total paid approximately $2,500.

Case Timeline

Heidi G. . Unknown to Lee Summit, MO . 2023

Movers and Packers held consumer's items for 30 days in storage. Consumer found a home to rent in Lee Summit, MO and called to arrange delivery. Carrier demanded additional money for delivery, claiming consumer had items on a second truck with another customer's pickup. Consumer fought with carrier to get items delivered. Movers refused to start unloading until full payment received. Would not accept any payment form except Post Office money orders. Consumer rushed to nearest Post Office to purchase money orders. Bill of Lading had no information filled in.

Case Timeline

Kimberly L. . Alvarado, TX to Pocatello, ID . 2022-08

Consumer called Allied One thinking it was Allied Van Lines. Walked through house on phone with detailed list. Carrier Movers and Packers Relocation Specialists sent three men, one spoke only Arabic, two spoke broken English and Arabic. Consumer's belongings placed in boxes and on truck. Movers put all items in truck, then said they needed more money. After loading, refused to give back belongings without payment. Multiple calls to carrier went unanswered, voicemail full, texts ignored. Jennifer at Movers and Packers was defensive, rude, and hostile. Consumer paid approximately $20,000 in cash upon delivery. Originally quoted approximately $7,400.

Case Timeline

Robert M. . Clear Lake, WI to Wisconsin relocation . 2022-06

Consumer (77 years old, disabled, COVID survivor) and spouse contracted with US Interstate Van Lines, a broker in West Palm Beach, FL, thinking it was a moving company. Carrier Movers and Packers Relocation Specialists sent three young men who arrived almost 2 hours late without professional equipment. After loading, carrier demanded significantly more money. Items removed to reduce cost. Carrier representative Jennifer was defensive and hostile. Items held. Consumer went to small claims court in Balsam Lake, WI; judge could not rule because the contract specified New Jersey jurisdiction. Carrier eventually lowered price to $8,500, still far above the original broker quote. Consumer's belongings worth upwards of $20,000 in value plus irreplaceable memorabilia.

Case Timeline

Terry M. . Kamiah, ID to Rochester, WA . 2023-01

Consumer contacted Allied Moving for an interstate move. Allied said the area was out of their service territory and recommended Bronze Star Moving and Storage, a Florida broker. First binding estimate: ~$10,000. After a video walkthrough by Frank Callahan, estimate nearly doubled to $19,000 for "additional inventory." On moving day, an unknown company, Movers and Packers Relocation Specialists, arrived with a 1,700 cubic foot Penske truck for a move estimated at 1,900 cubic feet. Crew pressured consumer's daughter not to contact the broker. A second truck (U-Haul) was called. Bronze Star told the consumer: "Since you let them load, your contract is with the haulers." Movers demanded nearly $20,000 in cash. Consumer's attorney advised paying 110% of binding estimate under protest. Movers refused cashier's checks and drove away with belongings. Jennifer Tattoli of Movers and Packers texted calling consumer "sneaky" for attempting a legally compliant payment. Company required photo of cash with bank receipt before scheduling delivery. Both Penske and U-Haul trucks were overdue and reported stolen by rental companies. Delivery finally scheduled for 6pm on a Sunday. $19,980 in cash counted by flashlight on a driveway. Total cost: $30,000, or $68 per mile for 438 miles. Consumer later visited two Bronze Star addresses in Florida. One led to a fenced water treatment facility. Consumer founded Facebook group "Moving? Tips on moving and avoiding Moving Scams" (359 members) and compiled 88-page document sent to FMCSA, DOT, state AGs, FBI, and news organizations.

Connected Companies

Trunk Research (12)

FMCSA Details

Insurance & Bond

Credentials