Consumer Report
Donna L.'s Report
2026-06 · North Dakota to Ohio · Submitted to Trunk 2026-07-27
Quoted
$4,924
Actual
$6,989
Carrier for Menards Moving broker. Loaded only approximately 295 cubic feet but charged for 919 cubic feet. Driver Amer Mousa collected cash at pickup. At delivery, demanded additional money before unloading. Medically necessary items for autistic three-year-old withheld. Consumer disputes accuracy of Bill of Lading and has evidence electronic signature was not properly obtained. Has extensive documentation including photographs, inventory measurements, payment records, emails, texts, and recordings. FMCSA complaints filed. Immaculate Moving and Menards shift responsibility to each other.
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