AMERISAFE VANLINES Complaints: 293 Federal Complaints Filed and What the Data Shows

AMERISAFE VANLINES (USDOT 3341650) has accumulated 293 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.

AMERISAFE VANLINES does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.

The NCCDB categorizes complaints into specific types. For AMERISAFE VANLINES, estimates/final charges leads with 64 complaints, followed by deceptive business practices at 59 and shipment documents at 41.

Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 12. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Complaint volume peaked in 2023 at 85 and has remained relatively stable since, fluctuating between 64 and 77 per year. The consistency suggests an ongoing pattern rather than a single incident spike.

If you have experienced problems with AMERISAFE VANLINES, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.