AMERICA FIRST MOVING SERVICES INC
DEERFIELD BCH, FL 33442
Flagged to Avoid“ACACAug 19, 2026I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my in...”
At a Glance
Red Flags
- 129 NCCDB consumer complaints on file
- Operates as a broker (zero trucks, dispatches to third-party carriers)
Reviews
20 reviews across Trustpilot. 15 positive (75%). 5 negative (25%).
ACACAug 19, 2026I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he we... See moreCompany repliedUsefulShare
Christine KingreyAug 26, 2026I had spoken with Paulo Pacheco for different plans and when it comes to insurance I’m as clueless and confused as it gets but he made this ver clear and easy to understand for me. Not only that but a... See moreCompany repliedUsefulShare
Christine K
Robyn NevenAug 19, 2026Joshua has been an absolute blessing to my family. He has been supportive and patient with all of our needs and requests. He advises us on options in such a helpful and simple way, especially when com... See moreCompany repliedUsefulShare
Robyn N
Nic DampierAug 19, 2026Finding the right coverage for us was very important for our conservative values. Jared at AFH really took the time to walk us through everything and was very attentive to our needs as a family. We ar... See moreCompany repliedUsefulShare
Nic D
ThadUS•2 reviewsUpdated a day agoDon’t be fooledI had some issues with one of there employees, there ceo reached out directly the next day to apologize and figure out the next steps on how to make it rightSeptember 2, 2026Unprompted reviewUsefulShare
Kelly MeltonUS•1 review17 hours agoCustomer service excellence Ryan Carrion was excellent at explaining my options, how this fits best with my needs, and was very friendly. September 4, 2026Unprompted reviewUsefulShare
Kelly M
DKDenise KlugUS•1 review19 hours agoGreat experienceGreat experience, fast service, easy to sign up and very economical.September 1, 2026Unprompted reviewUsefulShare
Cinthya ElmerUS•1 review21 hours agoTransparency I'm really glad i came across Jack Mudd. From the beginning he took the time to actually listen to what i needed and answered all of my questions and explained everything in a way that was easy to understand. I really appreciated how patient, honest, and straight forward Jack was. I never felt rushed or pressured and I felt like he genuinely wanted to help me and my family by providing me with the best option needed. I would definitely be recommen
Cinthya E
EMEmilyUS•2 reviews2 days agoOur agentOur agent, Jean Paul Soto, was amazing. From start to finish, he was professional, super polite, knowledgeable and I really loved his vibe. He was super helpful finding us the coverage we needed and wanted. Our call took longer than normal and he was so patient and made to explain every step. This company is awesome!September 3, 2026Unprompted reviewUsefulShare
Ryan SistrunkUS•1 review2 days agoVery helpful and easy to talk withVery helpful and easy to talk with. I appreciate the time to get the correct insurance plan that fits for me.September 3, 2026Unprompted reviewUsefulShare
Ryan S
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Leiken FeltonUS•1 review2 days agoRay Gigantio was very helpful with…Ray Gigantio was very helpful with explaining the plans suited best for me. I look forward to him being my insurance agent.September 3, 2026Unprompted reviewUsefulShare
Leiken F
Tammy TravillianUS•1 reviewUpdated 2 days agoSo sweet and helpfulMR. Declan Meehan, was so sweet and helpful. I highly recommend him and the service he provides!!! I would give 10 stars if I could xoxooxSeptember 1, 2026Unprompted reviewUsefulShareReply from America First Healthcare2 days agoWe truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Tammy. We'll be sure to share your kind words with your agent!
Tammy T
Melissa GeeUS•1 review3 days agoSkyland was awesome and helped me…Skyland was awesome and helped me improve my family’s coverage and save money every month! September 2, 2026Unprompted reviewUsefulShareReply from America First Healthcare2 days agoWe truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Melissa. We'll be sure to share your kind words with Skyland!
Melissa G
DRDanielle RichardsUS•2 reviews3 days agoKaori was fabulousKaori was fabulous! He was kind and explaining everything to us. I will be referring others to him. September 2, 2026Unprompted reviewUsefulShareReply from America First Healthcare2 days agoWe truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Danielle. We'll be sure to share your kind words with Kaori!
TBTrinity BrumleyUS•1 review3 days agoVery helpful fast serviceMicheal was very nice and helped answer all of my questions. Allowed me to view more than one plan that worked to my advantage. also was very friendly and made me feel comfortable. Would most definitely recommend September 2, 2026Unprompted reviewUsefulShareReply from America First Healthcare3 days agoWe truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets y
Joanie Wright-HaugenUS•1 review4 days agoFive star review for Omid Salehi for…Five star review for Omid Salehi for outstanding customer service from the very first call. Omid was such a blessing to work with throughout the entire process of selecting insurance plans for our family. Omid was a clear communicator and such a down to earth and caring person thinking about all of our family’s needs. We would highly recommend him to anyone should they desire to work with an open, honest and upfront re
Joanie W
JRJustin ramirezUS•2 reviews4 days agoBrandon was great thorough and…Brandon was great thorough and explained everything well. Made sure I had the right coverages and went over everything so I understood all plans to make sure this one suited me the most. September 1, 2026Unprompted reviewUsefulShareReply from America First Healthcare3 days agoWe truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Justin. W
Rachel MarieUS•1 review4 days agoSkyland is great!!Skyland was supr helpful and got me and my children covered in an affordable plan. It was truly a weight lifted off my shoulders. Thank you!!September 1, 2026Unprompted reviewUsefulShareReply from America First Healthcare3 days agoWe truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Rachel. We'll be sure to share your kind words with Skyland!
Rachel M
Kirollos DanielUS•2 reviews4 days agoBrian GunnBrian Gunn, was absolutely phenomenal, he genuinely cared about everything in great details, helped me get the coverage I needed and nothing more. He did not sell me anything, but only catered to my needs. Great customer service overall, and an amazing communicator. Highly recommend! August 25, 2026Unprompted reviewUsefulShareReply from America First Healthcare3 days agoWe truly appreciate your trust in America First Healthcare and are grateful for
Kirollos D
CACathieUS•2 reviews4 days agoChristian Orellana is the ultimate example of professionalismWorking with Christian Orellana was the biggest blessing. He took what typically is a stressful situation, figuring out health insurance plans, and made it virtually seamless. I was spear heading new insurance for my husband’s company to help save everyone money with lower premiums. Christian showed knowledge and patience while on boarding all of us. He kept in constant communication without being overbear
Safety Record
Case Timeline
Phyllis H. . Raleigh, NC to Raleigh, NC . July 2025
Local move (1 mile) within Raleigh NC. America First Moving Services (DOT 3709259, Michel Jean Geraud) as broker. Estimate 3978.83 including 2000 binding estimate fee (50% of total). Deposit 1946.04. Visual survey waived. Rep: Mike Bowden. Estimate generated via hellomoving.com lead gen platform. America First owner Geraud under FL AG investigation (CACE-26-000640). BEF of 2000 on a 1-mile move is the most extreme ratio documented.
Trunk Research (3)
The Binding Estimate Fee: The Hidden Charge That Can Double Your Moving Cost
trunk.lorea.ai/insights/binding-estimate-fee-scam
85 Flagged Moving Brokers in 2026: Complaint Data and Patterns
trunk.lorea.ai/insights/flagged-moving-brokers-2026
FMCSA's Own Rules Say They Should Have Caught This
trunk.lorea.ai/insights/fmcsa-own-rules
Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Registered
May 2026
Insurance & Bond
Last updated: Apr 2025
Discussion
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