MOVING SOLUTIONS Complaints: 106 Federal Complaints Filed and What the Data Shows

MOVING SOLUTIONS (USDOT 3213737) has accumulated 106 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.

MOVING SOLUTIONS does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.

The NCCDB categorizes complaints into specific types. For MOVING SOLUTIONS, estimates/final charges leads with 23 complaints, followed by deceptive business practices at 21 and shipment documents at 15.

Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 4. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Complaints have fluctuated modestly between 19 and 33 per year with no clear trend. The consistency suggests a baseline level of consumer dissatisfaction that has persisted across multiple years.

If you have experienced problems with MOVING SOLUTIONS, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.