UNITED VAN LINES

Aug 15, 2026Very bad experience. >$2500 broken and lost itemsOver $2500 worth of damaged and lost items including a smashed television, broken chairs, and lost cantilever umbrella. Lost both parts and hardware for a bed that was unable to be assembled upon arrival. When reported to the company was asked to fill out a claim form. So far have only offered $500 for the damage...which is unacceptable.The packing was hastily and carelessly done. When moving in, items were n

Jul 10, 2026Merit Moving Systems Inc.Merit Moving Systems Inc. along with Figueroa Relocation LLC recently moved my father. My father and I did a recent inventory of my late mother‘s jewelry box. My mother had recently died so we know what exactly was in the jewelry box. One watch in particular that I favored went missing the day after Figueroa Relocation LLC was in my house moving my father. Although I did not witness, nor was there a camera showing a theft, I will leave it u

May 31, 2026DriverThis is the type of individual you have working for you. Is this the kind of person you'd want inside your home, packing, moving, and loading your personal family belongings from your old home to your new home?!? The character of this 'man' is appalling. This is who you have working for you!!!#ARMSTRONG #UNITEDVANLINESPHOTOS AVAILABLE!FB-James Aaron WoughterPosted on his personal Facebook, publicly:"How is parking a car like finding a girlfriend?All the g

Feb 19, 2026AVOID UNITED VAN LINES AT ALL COSTSAVOID UNITED VAN LINES AT ALL COSTS – Deliberate Tampering, Privacy Violation & Massive Destruction!This was the worst moving experience imaginable and feels like outright sabotage. United Van Lines crew intentionally and recklessly tampered with my personally sealed boxes – they cut them open, inserted heavy items like boxes and chairs at the bottom, then resealed them poorly. This caused catastrophic crushing and damage

Nov 12, 2025United contracted with Planes Moving…United contracted with Planes Moving Company. This was our fourth international move and the worst by far. Planes forgot about our container in storage and then charged us for their delay in getting to the container to the port. Final charges were 120% MORE THAN QUOTED! Complete lack of customer service. No response to emails or calls.

Aug 9, 2024Avoid this moving company at all costsAvoid this moving company at all costs. All around a nightmare experience. They showed up late. The customer service was straight out of KGB Eastern Bloc style something. They took no care of my mom's inventory (furniture, lamps, household goods, etc) and ended up destroying or damaging over 5k usd of her stuff during the interstate move. And they offered a 40 usd refund after I documented it all and took hours detaili

Jan 21, 2024Asked for me information and told go elsewhereSubmitted for an online quote and heard back from Joani Jones associated with them via Armstrong Relocation Company a United Van Lines company. She asked me specific questions about my move. I answered with a short list of items and weights. I got an immediate response letting me know to search elsewhere to get my questions answered and a quote.She received my contact information through the quote process and I resp

Jan 5, 2024United Van Lines is the WORST movers I…United Van Lines is the WORST movers I have ever used...and I have used many movers previously.They did so much damage...they are reckless movers. They use freelance subcontractors and there is no one overseeing the movers...it is basically a free for all!AND...if you try to claim anything, as far as damages they make it so difficult and make it your problem...not sure why they charge you for insurance when they make it

Nov 26, 2023If you like what you own use someone else.I had United Van Lines contracted for a move from my homestead Texas to Georgia. My belongings were put into storage while I looked for a home in Ga. When the day came for delivery of my things none of the items that were in my barn in Texas arrived. I was also missing a few items from inside of the house. And my wife heirloom baby grand piano and antique rocking horse were damaged. In total there was about $10,000 in

Nov 1, 2023Unprofessional, not trustworthyWhere to begin ? Estimator on first visit was ver professional, thorough, but thats where it stops. Driver / Team Leader could not be trusted. He marked most of our high value items as DAMAGED on packing date. Problem was they were NOT damaged. He seemed to want to protect himself if the items WERE damaged in transit. The description of items on packing was not brought to our attention, thus we did not catch the high valu