SOS Moving
Strengths
- 4.9/5 from 1,119 Google reviews
- BBB A+ accredited
- Crew lead Ibert consistently praised by name across multiple reviews
- Competitive hourly pricing
- Some repeat customers: Olivia Gamboa, Jessica L
- When the right crew shows up, reviews praise speed and professionalism
- Offers white glove, commercial, and long distance services
Red Flags
- Stolen items with police reports: Sydney Tolmasov reports $12,000+ in stolen belongings, filed police report. Sumeer Bains reports $10,000+ missing items
- Price escalation: Scott Perry reports quote going from $3,900 to $7,100
- Credit card screenshot taking: Victoria L reports movers took screenshots of credit card
- Attempts to suppress negative reviews: Sumeer Bains reports company tried to get Yelp review removed
- Property damage with refused refunds: Taylor Tahne reports visible wall damage, company refused $500 refund, required credit card dispute
- Movers speaking negatively about customers in another language (Victoria L)
- Left with customer keys after move (Victoria L)
- BBB complaints: broken items, denied responsibility citing signed agreements, $0.60/lb compensation on claims
Review Distribution
Pricing
Hourly rate: $140/hr
studio
$420
1br
$560
2br
$700
3br
$980
4br
$1,260
5br
$1,540
Estimated at $140/hr x typical hours.
Source: Customer-reported pricing from Google reviews (2026-06-20)
FMCSA Record
USDOT
3398018
MC
1153871
Crashes (24mo)
0
Fleet
3 trucks
Drivers
3
Insurance
On file
BBB Profile
Rating
A+
Accredited
Yes (since 2025-06-20)
Complaints (3yr)
3
How SOS Moving Compares
Google Rating
2BR Move Price
People
Crew: Ibert, Armando, Tiago, Michael
Reviews
14 reviews across Google, BBB. 3 positive (21%). 11 negative (79%). Average: 4.9/5 from 1,119 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | Ibert and his crew were incredible. Fast, careful, and professional from start to finish. Nothing was damaged. | Anonymous | |
| 5/5 | Second time using SOS. Ibert and team delivered again. Professional and efficient. | Olivia Gamboa | |
| 5/5 | Armando and Tiago were great. Quick, respectful, and handled everything with care. | Anonymous | |
| 1/5 | Damaged belongings, scratched floors, then ghosted on damage claims. Will never use again. | Patrick Krip | |
| 1/5 | Stolen items. Filed a police report. Over $12,000 in missing belongings after the move. | Sydney Tolmasov | |
| 1/5 | 9 hours moving. Movers tried to steal $6 in change. Had to call the police. | Darla Dofa | |
| 1/5 | Arrived late, worked carelessly, scratched furniture throughout. | Joanne Cooper | |
| 1/5 | Visible wall damage. Company refused $500 refund. Had to file credit card dispute. | Taylor Tahne | |
| 1/5 | Small truck showed up. Price escalated from $3,900 to $7,100. Dropped fragile boxes. | Scott Perry | |
| 1/5 | Charged 20% on top of quoted price. Felt scammed. | Briana Bass | |
| 1/5 | Careless movers flipped fragile box, bumped furniture on walls and ceiling. Movers spoke negatively about us in another language. Took credit card screenshots. Left with our keys. | Victoria L | |
| 1/5 | Over $10,000 in missing items. Company tried to get my Yelp review removed. Filed chargeback. | Sumeer Bains | |
| 1/5 | Customer alleged broken china, missing high-value items, broken furniture after move. SOS denied responsibility citing signed service agreement. | BBB Complaint 1 | BBB |
| 1/5 | Damage to appliances and wooden floors at both old and new house. Scratches on dryer looked like scoring. Company response: We have assisted the client based on the contract. | BBB Complaint 2 | BBB |
Ibert and his crew were incredible. Fast, careful, and professional from start to finish. Nothing was damaged.
Anonymous
Second time using SOS. Ibert and team delivered again. Professional and efficient.
Olivia Gamboa
Armando and Tiago were great. Quick, respectful, and handled everything with care.
Anonymous
Damaged belongings, scratched floors, then ghosted on damage claims. Will never use again.
Patrick Krip
Stolen items. Filed a police report. Over $12,000 in missing belongings after the move.
Sydney Tolmasov
9 hours moving. Movers tried to steal $6 in change. Had to call the police.
Darla Dofa
Arrived late, worked carelessly, scratched furniture throughout.
Joanne Cooper
Visible wall damage. Company refused $500 refund. Had to file credit card dispute.
Taylor Tahne
Small truck showed up. Price escalated from $3,900 to $7,100. Dropped fragile boxes.
Scott Perry
Charged 20% on top of quoted price. Felt scammed.
Briana Bass
Careless movers flipped fragile box, bumped furniture on walls and ceiling. Movers spoke negatively about us in another language. Took credit card screenshots. Left with our keys.
Victoria L
Over $10,000 in missing items. Company tried to get my Yelp review removed. Filed chargeback.
Sumeer Bains
Customer alleged broken china, missing high-value items, broken furniture after move. SOS denied responsibility citing signed service agreement.
BBB Complaint 1
Damage to appliances and wooden floors at both old and new house. Scratches on dryer looked like scoring. Company response: We have assisted the client based on the contract.
BBB Complaint 2
Location
5890 SHEILA ST, COMMERCE, CA 90040
(909)443-0004
Service Areas
SOS Moving
SOS Moving
★ 4.9 COMMERCE, CA 90040