GOOD MOVE USA CORPORATION
BOULDER, CO 80302
Flagged to Avoid“RSRick ShadeUS•3 reviewsDec 9, 2025There is too much to relateThere is too much to relate. Really. DO NOT let them load your stuff. They will load it first, then change price AFTER they have loade...”
At a Glance
Red Flags
- 23 NCCDB consumer complaints on file
- Small carrier operating 2 trucks
Reviews
13 reviews across Trustpilot. 2 positive (15%). 11 negative (85%).
RSRick ShadeUS•3 reviewsDec 9, 2025There is too much to relateThere is too much to relate. Really. DO NOT let them load your stuff. They will load it first, then change price AFTER they have loaded it, and then write down the time as much later than when they came, because they wait till they load it to get you to signNovember 5, 2025Unprompted reviewUsefulShare
PAPaulUS•4 reviewsJul 26, 2025The firm is irreputable and should not be used. They have no standards for quality and are NOT dedicated to their clients.I tried to move my items from a house in Las Cruces NM to a new home in New Bern NC. SafeShip (the broker) sent Good Move USA to my house on July 16, 2024. The crew later the next day picked up the items to move a family in Los Alamos NM to Centerville OH. The third day, an employee dumped all the items out at a truck stop in Albuquerque NM, brea
NANatalieUS•1 reviewFeb 26, 2025You have options! If they're scamming you please read about your options here.I took notes from a google review but they deleted their google presence so here are the notes I have from the best review on there. YOU HAVE OPTIONS! They had their moving license suspended apparently last year according to a news article.Colorado and Florida attorney generalsFMCSADOT IG lineLocal policeIf this company shows up to your move and start packing, start moving, have alrea
Jennifer Yannotti LathamUS•1 reviewFeb 2, 2025DO NOT LET GOOD MOVE USA TAKE YOUR BELONGINGS!If you see a good review for this company, chances are Good Move USA put a fake one up because anybody who dealt with them has the same story. They lie, they hold your things hostage, they extort you for money. we went through what we thought was a moving company called Safe Ship, turned out to be a third-party broker and Good Move USA was given the contract for our move and we had no say in anything that
Jennifer Y
KMKathryn MillerUS•5 reviewsJan 28, 2025Hire Direct & Not These GuysI signed a contract with Movesafe Relocation for a move cross country to NC. I was set up with Good Move USA. Good Move USA charged me thousands of dollars more than I was initially quoted. They held my stuff in their "storage" unit in CO and NM. I called to check on my things and was told they did not have a date yet because of the hurricane. I called a week later and Amanda yells at me on the phone and tells me that I never ga
Hunter SoffosUS•1 reviewDec 10, 2024Absolute thievesAbsolute thieves. They operate like phone call scammers, charge ridiculous fees. They agree to size estimates, and no matter how well you measure, they WILL double the size and charge "overage" fees. They will keep you in the dark about all timelines until it's too late to do anything. They agree to terms and then don't honor them. DO NOT DO BUSINESS WITH THESE PEOPLE. THE FINAL COST WAS 3 TIMES THE ESTIMATE THEY AGREED TO. TOOK 6 MONTHS. Decem
Hunter S
Natalie MikysovaUS•1 reviewSep 20, 2024Worst business experience of my lifeI contracted an interstate move from Idaho to North Carolina through a broker - Safe Ship - which subcontracted our move to Good Move USA. Good Move USA picked up our possessions on 7/21/24 and has still not delivered them over 8 weeks later on 9/18/24. They stopped answering and returning our calls. They told me we were next in line three weeks ago, then that it would be soon a week later, then that we were being loaded
Natalie M
SBSamantha BUS•2 reviewsAug 29, 2024Double your quoteGood Move USA currently has our belongings. When they sent movers to pick up our delivery on July 8th, the large 26' truck couldn't make it to our house (there were other ways to get there that we told them about) so they spent 2 days getting a smaller truck. The smaller truck however was a 12' Budget truck, which is a total of 380 cubic feet inside. They knew from our quote that we had 650 cubic feet, which we measured beforehand, so obviousl
IBIron BlazePL•1 reviewMay 22, 2024This Company is the worst from…This Company is the worst from beginning to end late to pick and late to deliver. Customer service is bad this people talk to you like they are giving you a favor after spending your money. If you planning on moving do not pick this Company, Renee lady is the most rudest and uncivilized individual she should not allow to answer phone for any business. This company might belong to her do not acquire any service from them. She likes
Wanestin JUS•1 reviewMay 17, 2024FRAUDFRAUD! That company is disrespectful, not honest, they will take all your money and provide no service.May 15, 2024Unprompted reviewUseful2ShareReply from Good Move USAAug 1, 2024You hired a broker
Wanestin J
Show 3 more reviews
JackUS•1 reviewApr 26, 2024NightmareNightmare, disrespectful staff, terrible service, high cost, bait and switchApril 24, 2024Unprompted reviewUseful1ShareReply from Good Move USAAug 1, 2024You hired a broker
KKKen KinderrUS•1 reviewOct 16, 2023Everything went well with my movers!Everything went well with my movers and management. All my worries related to moving to my new home disappeared once I booked them!October 12, 2023Unprompted reviewUsefulShare
SHShirleyUS•2 reviewsAug 18, 2023Outstanding Service!Professional, polite, respectful, clean, friendly and understanding. Good Move is reliable and very good to work with. This company has the best interests of the client in mind from the start to unload. If I ever move again I will be using Good Move!August 17, 2023Unprompted reviewUsefulShare
Safety Record
Connected Fraud Network
Safe Ship / Vellar Holdings Network
FL broker dispatches to high-complaint and revoked carriers nationwide
Connected Companies
Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Drivers
2
Annual Mileage
1,348,800 mi
Registered
May 2026
Insurance & Bond
Last updated: Sep 2025
Discussion
Had an experience with this company? Share it here.