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ALLIED VAN LINES INC.

FORT WAYNE, IN 46802

Flagged to Avoid

Community tip: Avoid

Source: Terry Maupin
BBBA+

Jeremy BermanJul 2, 2026The movers themselves were fine, everything else was terrible. We paid to have them pack and more our house. The packing was a complete joke. Clothes just thrown into boxes, he...

Jeremy B

ALLIED VAN LINES INC. is a moving company based in FORT WAYNE, IN 46802. BBB rated A+ (accredited). USDOT 76235, 991 crashes in 24 months. 2 red flags documented.
170 NCCDB complaints-11% year-over-year (2025: 44, 2026: 39)

USDOT

76235

MC

15735

Authority

Authorized

Crashes (24mo)

991

BBB

A+ (Accredited)

Fleet

1056 trucks

101 EAST WASHINGTON BLVD SUITE 1100, FORT WAYNE, IN 46802

(260)429-2511

Verify on FMCSA SAFER

At a Glance

Red Flags

  • 89 NCCDB consumer complaints on file
  • Complaints up 43% year-over-year (2025: 23, 2026: 33)

Reviews

20 reviews across Trustpilot. 2 positive (10%). 18 negative (90%).

/5
Trustpilot

Jeremy BermanJul 2, 2026The movers themselves were fine, everything else was terrible. We paid to have them pack and more our house. The packing was a complete joke. Clothes just thrown into boxes, heavy things placed on top... See moreUsefulShare

Jeremy B

/5
Trustpilot

LTLenard ThomasJul 28, 2026I received a quote from Emily Franks at the Allied Moving Company in Cleveland, Ohio. The quote was good, but I had a few questions. Every time my wife asked Emily, she couldn't answer and would say,... See moreUsefulShare

/5
Trustpilot

ALAnne LevineJan 30, 2023So much went wrong. For example: packing staff were surly and difficult whenever I asked questions. I was coerced to sign an empty inventory and other related documents. No customer service backup hel... See moreUseful1Share

/5
Trustpilot

JMJames MurphyFeb 11, 2026Move went well. Not the least expensive but the move itself went well. Had to pay extra to time the offload based on my closing date. Real strict on claims deadline. I submitted a claim 2 days past... See moreUsefulShare

1/5
Trustpilot

WLWLUS•2 reviewsAug 27, 2026Do not use Allied Van Services, poor experience with level of service and customer serviceI had a very disappointing experience with Allied Van Lines. The move was expensive, and the level of service I received was nowhere near what I expected at that price point. I would never use this service for moving again and will never recommend anyone to use this service.Our pickup was scheduled for Saturday, and we were informed 3 days prior that the movers were running a day

1/5
Trustpilot

LTLenard ThomasUS•3 reviewsJul 28, 2026I received a quote from Emily Franks at…I received a quote from Emily Franks at the Allied Moving Company in Cleveland, Ohio. The quote was good, but I had a few questions. Every time my wife asked Emily, she couldn't answer and would say, "Sign the contract, and I won't answer all your questions." I was thinking of going with that quote initially, but after this experience, I decided to check other companies. I contacted another company, and even though th

1/5
Trustpilot

LisaUS•4 reviewsJul 27, 2026Allied local moversAllied part of Coleman we had to move 30 minutes away from the house. We had medical issues. We had an autistic daughter everything I read online said that Allied would help and make everything work when they came to give me the assessment. They said no worries we’ve got you. We know this is stressful. We will help you. I felt confident moving forward. The quote was sent at $1600 moving from Sparks Nevada to Reno Nevada a three bedroom 1100 square-f

1/5
Trustpilot

Jeremy BermanUS•2 reviewsJul 2, 2026Avoid at all costs. The movers themselves were fine, everything else was terrible. We paid to have them pack and more our house. The packing was a complete joke. Clothes just thrown into boxes, heavy things placed on top of fragile things, boxes mislabeled, clothing used as packing material. To be determined how they handle our damage claims, but the overall experience has been awful.June 18, 2026Unprompted reviewUsefulShare

Jeremy B

1/5
Trustpilot

LTLinda TheisenUS•10 reviewsJun 9, 2026DO NOT USE COLEMAN/ALLIED VAN LINESI hired Coleman/Allied van lines to move my furnishings from San Antonio Texas to Las Cruces New Mexico. They charged me $9k plus $225 for an insurance policy in-case of damages. They sent a truck too small to accommodate the furnishings of a 4 bedroom house so they stacked each piece of furniture on top of each other. I was extremely worried and expressed my concerns to the crew but to no avail. I knew that the method use

1/5
Trustpilot

TATamaraUS•6 reviewsJul 29, 2025Worst Moving ExperienceI have moved over 20 times and had very good experiences until now. I used Allied for a move from So Carolina to Ct. The driver did not communicate with me, showed up late and only brought one person (68 yo) to help with the move. They did not adequately protect my home or furniture, used dirty/used moving blankets and it took 12 hours to load my 2 bedroom home with limited furniture. I complained to management and the complaint was escal

Show 10 more reviews
1/5
Trustpilot

ERErinUS•1 reviewJan 25, 2025the worst moving company everthe worst moving company ever. moved from Colorado to Texas. delivered items late, and we were not compensated for that. damaged furniture and a lost box… lost our bed frame, we’ve been sleeping on the floor for two months now while we wait for the claims process. no apology, no phone call… just unapologetic emails. they also lied about the moving process, I had no idea the truck they used to load our stuff would be sent to a warehouse wh

1/5
Trustpilot

Don RossiUS•1 reviewAug 31, 2024A nightmare of an experienceThis has been the worst moving eperience of my life and I've moved a number of times. These people just to not care about your belongings. Most of my furniture was either damaged beyond repair or scraped up. The price was high, the packing was poor, the delivery was a week late, the inventory was completly illegible and nondescript. All in all, this was a nightmare and we're not through it yet. As of this date many items are lost and un

Don R

1/5
Trustpilot

Christine MUS•12 reviewsJul 13, 2024A DISASTERWe moved from Florida to Texas with them Allied/ Coleman. We received our furniture 11 days later.Most of the big furniture loaded by the movers, arrived in very bad conditions and we can not use them anymore. The driver said it was our fault if our furniture arrived in bad conditions: he said our furniture were not originally well assembled and he added.. our furniture were cheap! How can you say that? Totally inacceptable comments from the driver a

Christine M

1/5
Trustpilot

CUcustomerNL•2 reviewsNov 20, 2023NIGHTMARENIGHTMAREWe moved from Virginia to Austin Texas, we picked the most expensive package. Allied Van Lines is a nightmare company for this reasons:HORRIBLE ATTENTION TO DETAIL when packing things, high and low value items badly package with not the correct size boxes items where swimming in too large boxes where space was not filled with paper which resulted in broken and damaged things.DELAY on delivery dates.At delivery BROKEN ITEMS because of bad handli

1/5
Trustpilot

J Bradford AnwyllUS•1 reviewMay 29, 2023Broke or damaged many items and lost…Broke or damaged many items and lost some items. Insurance company is not adequately compensating us, even alleging that some of the items were damaged by climate change.November 17, 2022Unprompted reviewUseful1Share

1/5
Trustpilot

27279msjGB•5 reviewsApr 7, 2023Never again! Allied/Coleman OrlandoI had them come to my house to see what I wanted to take to get the size of the container. I was given a estimated quote price that I was happy with and was told that the paperwork with the completed quote would be emailed to me in a few days. When the email came it was 3 times higher than the estimated quote. I questioned it and all I was told is the prices goes up. Needless to say, I didn't want anything to do with his company a

1/5
Trustpilot

ALAnne LevineUS•3 reviewsJan 30, 2023Worst move everSo much went wrong. For example: packing staff were surly and difficult whenever I asked questions. I was coerced to sign an empty inventory and other related documents. No customer service backup help was provided. Items split between two destinations were improperly routed,etc.July 13, 2022Unprompted reviewUseful1Share

3/5
Trustpilot

JMJames MurphyUS•6 reviewsFeb 11, 2026Move went well, claims disappointingMove went well. Not the least expensive but the move itself went well. Had to pay extra to time the offload based on my closing date. Real strict on claims deadline. I submitted a claim 2 days past the 9 month deadline and denied. No grace, no flexibility. Quick to takes your thousands of dollars, but once they have your money it's too bad, so sad.January 19, 2026Unprompted reviewUsefulShare

5/5
Trustpilot

Anthony StraccioliniUS•1 reviewMay 12, 2025I had a great experience with North…I had a great experience with North Atlantic Van Lines. The team was punctual, professional, and handled all of my belongings with care. They worked efficiently and made the entire moving process stress-free. Communication was clear throughout, and the final cost matched the initial estimate. Highly recommend for anyone looking for a reliable moving service!May 7, 2025Unprompted reviewUsefulShare

Anthony S

5/5
Trustpilot

HSHolly SmithCA•1 reviewJul 18, 2023CROSS-CANADA MOVECROSS-CANADA MOVEPICK-UPForeman: NickPunctual, courteous, and professional. I felt comfortable and well looked after right from Hello. If I had a question, Nick took the time to answer it, providing the clarity I needed. The whole process was very efficiently managed. He and his team worked extremely well together. They tagged all of my items with a number to be cross-checked upon delivery. Before leaving, Nick let me know what to expec

Safety Record

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Pricing

No pricing data available for this mover yet.

Company Details

FMCSA Details

Drivers

1944

Annual Mileage

35,480,000 mi

Registered

May 2026

Insurance & Bond

Broker surety bond
$5K
Broker surety bond
$75K
Broker surety bond
$5.0M
Liability insurance (BIPD)
$5.0M
Cargo insurance
$5K
Broker of Property (Except Household Goods)
$75K
Liability insurance (BIPD)
$1.5M
Freight Forwarder of Property (Except Household Goods)
$75K
Motor Carrier of Property (Except Household Goods)
$75K
Motor Carrier of Household Goods
$75K

Last updated: Dec 2025

BBB Profile

Rating

A+

Accredited

Yes

Complaints (3yr)

62

Discussion

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