ALLIED VAN LINES INC Complaints: 89 Federal Complaints, 62 BBB Cases, and What Consumers Report

ALLIED VAN LINES INC (USDOT 76235) has accumulated 89 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. The Better Business Bureau has assigned the company a A+ rating with 62 complaints on file.

ALLIED VAN LINES INC does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.

The NCCDB categorizes complaints into specific types. For ALLIED VAN LINES INC, estimates/final charges leads with 17 complaints, followed by deceptive business practices at 19 and shipment documents at 12.

Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 4. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Allied Van Lines, one of the oldest and largest national van lines in the United States, shows a steadily increasing complaint count. From 14 in 2023 to 33 through September 2026, complaints have more than doubled. At the current pace, the full 2026 total could exceed 44. For a company of Allied's size and reputation, the upward trajectory is notable. The BBB rates Allied A+ with 62 complaints on file, reflecting the company's long operating history and accreditation status.

If you have experienced problems with ALLIED VAN LINES INC, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.