MENARDS MOVING & STORAGE LLC Complaints: 290 Federal Complaints Filed and What the Data Shows

MENARDS MOVING & STORAGE LLC (USDOT 4072455) has accumulated 290 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.

MENARDS MOVING & STORAGE LLC does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.

The NCCDB categorizes complaints into specific types. For MENARDS MOVING & STORAGE LLC, estimates/final charges leads with 62 complaints, followed by deceptive business practices at 58 and shipment documents at 41.

Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 12. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Menards' complaint trajectory is alarming. From 44 complaints in 2024 to 156 through September 2026, the company has seen a 255% increase in two years. With three months remaining in 2026, the full-year total could exceed 200. This is one of the steepest complaint accelerations among any active moving broker.

If you have experienced problems with MENARDS MOVING & STORAGE LLC, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.