LOADRANS LLC Complaints: 166 Federal Complaints Filed and What the Data Shows
A data-driven breakdown of every complaint filed against LOADRANS LLC. FMCSA categories, year-over-year trends, and how to file your own complaint.
The Numbers
LOADRANS LLC (USDOT 3729978) has accumulated 166 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.
LOADRANS LLC operates as a motor carrier, transporting household goods with its own fleet.
FMCSA Complaint Breakdown by Category
The NCCDB categorizes complaints into specific types. For LOADRANS LLC, loss and damage leads with 35 complaints, followed by estimates/final charges at 30 and pickup and delivery at 25.
Hostage goods complaints, where a carrier refuses to deliver until the consumer pays more, total 8. While not the highest category by volume, hostage situations represent the most severe consumer harm.
Year-Over-Year Complaint Trend
Loadrans shows one of the most dramatic complaint accelerations in the dataset. From 7 complaints in 2023 to 73 through September 2026, the company has seen roughly a 10x increase. The trajectory is consistently upward with no signs of leveling off. At the current pace, the full 2026 total could approach 100.
What to Do If You Have a LOADRANS LLC Complaint
If you have experienced problems with LOADRANS LLC, there are several steps you can take.
First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.
Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.
Third, file a complaint with the Better Business Bureau at bbb.org.
Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.
Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.
Data
NCCDB Complaints by Category (2023 to 2026)
| Category | 2023 | 2024 | 2025 | 2026 (partial) | Total |
|---|---|---|---|---|---|
| Loss and Damage | 2 | 7 | 10 | 16 | 35 |
| Estimates/Final Charges | 1 | 7 | 8 | 14 | 30 |
| Pickup and Delivery | 1 | 6 | 7 | 11 | 25 |
| Deceptive Business Practices | 1 | 5 | 6 | 10 | 22 |
| Claim Settlement | 1 | 5 | 6 | 8 | 20 |
| Shipment Documents | 1 | 3 | 4 | 5 | 13 |
| Hostage Goods | 0 | 2 | 2 | 4 | 8 |
| Weighing | 0 | 2 | 2 | 3 | 7 |
| Operating Authority | 0 | 1 | 1 | 1 | 3 |
| Insurance | 0 | 1 | 1 | 1 | 3 |
| Total | 7 | 39 | 47 | 73 | 166 |
Source:
LOADRANS LLC Complaint Summary Across Platforms
| Platform | Complaints | Rating | Notes |
|---|---|---|---|
| FMCSA NCCDB | 166 | N/A | Federal complaint database. 2026 peak: 73 complaints |
| Better Business Bureau | Not available | N/A | No BBB listing found |
Source:
Companies Mentioned
Sources: FMCSA National Consumer Complaint Database (NCCDB), Better Business Bureau, Trunk consumer reports.