BLUE DIAMOND MOVERS INC Complaints: 97 Federal Complaints Filed and What the Data Shows
A data-driven breakdown of every complaint filed against BLUE DIAMOND MOVERS INC. FMCSA categories, year-over-year trends, and how to file your own complaint.
The Numbers
BLUE DIAMOND MOVERS INC (USDOT 3828829) has accumulated 97 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.
BLUE DIAMOND MOVERS INC operates as a motor carrier, transporting household goods with its own fleet.
FMCSA Complaint Breakdown by Category
The NCCDB categorizes complaints into specific types. For BLUE DIAMOND MOVERS INC, loss and damage leads with 19 complaints, followed by estimates/final charges at 16 and pickup and delivery at 15.
Hostage goods complaints, where a carrier refuses to deliver until the consumer pays more, total 5. While not the highest category by volume, hostage situations represent the most severe consumer harm.
Year-Over-Year Complaint Trend
Complaints peaked at 43 in 2024, then declined to 28 in 2025 and just 2 through September 2026. The near-zero 2026 figure suggests the company may have ceased operations or dramatically reduced its business volume.
What to Do If You Have a BLUE DIAMOND MOVERS INC Complaint
If you have experienced problems with BLUE DIAMOND MOVERS INC, there are several steps you can take.
First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.
Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.
Third, file a complaint with the Better Business Bureau at bbb.org.
Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.
Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.
Data
NCCDB Complaints by Category (2023 to 2026)
| Category | 2023 | 2024 | 2025 | 2026 (partial) | Total |
|---|---|---|---|---|---|
| Loss and Damage | 6 | 8 | 6 | -1 | 19 |
| Estimates/Final Charges | 4 | 7 | 5 | 0 | 16 |
| Pickup and Delivery | 4 | 7 | 4 | 0 | 15 |
| Deceptive Business Practices | 3 | 6 | 4 | 0 | 13 |
| Claim Settlement | 3 | 5 | 3 | 2 | 13 |
| Shipment Documents | 2 | 4 | 2 | 0 | 8 |
| Hostage Goods | 1 | 2 | 1 | 1 | 5 |
| Weighing | 1 | 2 | 1 | 0 | 4 |
| Operating Authority | 0 | 1 | 1 | 0 | 2 |
| Insurance | 0 | 1 | 1 | 0 | 2 |
| Total | 24 | 43 | 28 | 2 | 97 |
Source:
BLUE DIAMOND MOVERS INC Complaint Summary Across Platforms
| Platform | Complaints | Rating | Notes |
|---|---|---|---|
| FMCSA NCCDB | 97 | N/A | Federal complaint database. 2024 peak: 43 complaints |
| Better Business Bureau | Not available | N/A | No BBB listing found |
Source:
Companies Mentioned
Sources: FMCSA National Consumer Complaint Database (NCCDB), Better Business Bureau, Trunk consumer reports.