Consumer Report

Nicole P.'s Report

2026-07 · Submitted to Trunk 2026-08-21

Quoted

$3,000

Actual

$3,800

+27%
overchargeddamagedstolenunprofessionalbait-and-switch

Was told the driver controls the cost. I asked him how much he said itd be 500 cash. I went and got the cash and gave it to him. He got everything in the truck. I watched them break multiple items/drop boxes. They got everything packed after about 4.5 hours. They told me itll actually be 3800 and he kept the 500 in cash I gave him. Stole it. The police were called. I called safe shield and the moving company the day of and the next day as I was confused and never was told itd be a 3rd party company. At drop off 10 days later even though it was only 250 miles away... the drop off guys said they didnt protect our items like they were supposed to. And told me they fired one of the guys. I called both companies again multiple times I was told next relocation would figure out what was going on. Now weeks later they dont know what Im talking about no ones been fired and they say I gave him that as a tip. Which isnt what happened at all. They are complete scammers both safe shield and next relocation.

Had a similar experience?

Your report gets published permanently with quoted vs. actual pricing. The mover cannot take it down.

Report a mover on Trunk →

Source: Consumer report submitted directly to Trunk. Reporter name abbreviated for privacy. Full documentation on file.