trunk

RADO EXPRESS LOGISTICS INC

DES PLAINES, IL 60018

Flagged to Avoid

Community tip: Avoid

Source: John H. Vetne
4.6

39 Google reviews

BBBB

“Aug 25, 2026Most unprofessional.its already been 2…Most unprofessional.its already been 2 months and still they are unable to deliver . No intimation of delay or anything from thier side .We had to co...”

Anirban B

RADO EXPRESS LOGISTICS INC is a moving company based in DES PLAINES, IL 60018. Rated 4.6/5 from 39 Google reviews. BBB rated B. USDOT 3787136, 1 crash in 24 months. 3 red flags documented.
189 NCCDB complaints-37% year-over-year (2025: 41, 2026: 26)

USDOT

3787136

Authority

Authorized

Crashes (24mo)

1

BBB

B

Fleet

1 trucks

1784 E OAKTON ST SUITE 101, DES PLAINES, IL 60018

(217)668-6740

Verify on FMCSA SAFER

At a Glance

Red Flags

  • 60 NCCDB consumer complaints on file
  • Complaints up 50% year-over-year (2025: 14, 2026: 21)
  • Small carrier operating 1 truck

How RADO EXPRESS LOGISTICS INC Compares

Google Rating

RADO EXPRESS LOGISTICS INC4.6
Market average~4.5

Reviews

39 Google reviews (4.6/5). 7 featured below. 3 positive (43%). 4 negative (57%).

1/5
Anirban B
Trustpilot

Aug 25, 2026Most unprofessional.its already been 2…Most unprofessional.its already been 2 months and still they are unable to deliver . No intimation of delay or anything from thier side .We had to constantly call and email them still we there is no resolution.Please do not book them ,mental harassment is not worth it .

1/5
TTTroy Thorson
Trustpilot

Jul 28, 2026It has been weeks and we are still…It has been weeks and we are still waiting for my 74 year old mother's belongings I finally got a hold of someone 5 days ago they said they didn't have a driver yet and would contact me with an update in four days they haven't contacted me and I have left multiple messages as well as text and emails

1/5
Mary R
Trustpilot

Mary Ramsay-DrowUS•1 reviewJun 15, 2026TOTALLY UNRESPONSIVEThis company has totally unresponsive to my calls and emails related to missing items from my move with them. About 10% of my items were missing, including an ebike and bike rack, 2 works of arts, 2 piece of furniture and several other items. I've emailed the "claims" department and called the number of the person I worked with -- no response from either. I would never recommend using this company and am in the process of contacting t

1/5
JOJohn
Trustpilot

Updated Jun 2, 2026Dissapointed But Hopeful CustomerSo far, my experience has been disappointing. Since my furniture was picked up, communication has been extremely poor. I have called more than 15 times and sent multiple text messages, yet my calls go directly to voicemail and I have received little to no response.At this point, the company has already received $6,900 of my money, and I expected a much higher level of customer service and communication. The lack of updates reg

4/5
RORoy
Trustpilot

Feb 28, 2026Uship picked my stuff up on Dec 03…Uship picked my stuff up on Dec 03 2025. I shipped from NC to Alaska. It took until February 26,2026 to get here. Have damage to riding lawnmower. And a few other boxes with china and and etc. I shipped with upack with three different containers and each of those were here within 15 days. The crew that dropped off everything did a great job unfortunately it took them almost 2 1/2 months to get my stuff to me.February 26, 2026Unprom

5/5
Monika C
Trustpilot

May 22, 2026Everything going greatEverything going great, customer service has kept me updated and I'm very hapoy the shuttle fee was offer with no cost to me.

5/5
Dennis O
Trustpilot

Jan 28, 2026Great experienceGreat experience! The movers were very professional and courteous. Thank you for your excellent service. We will definitely use your service again.December 25, 2025Reply from Uship van lines incFeb 18, 2026Thank you for your feedback, it’s really helpful

What Reddit Says

Q: Found: Two boxes of film slides. Miss delivered after moving company mess up. USA

“Go to LostAndFound Butterstickdelux Found: Two boxes of film slides. Miss delivered after moving company mess up. USA I just did an interstate move with the company "Rado Express Logistics Inc" and with the delivery they gave me two large white boxes of tins full of film slides. Orange moving ticket”

u/ in r/LostAndFound

Safety Record

Connected Fraud Network

Safe Ship / Vellar Holdings Network

FL broker dispatches to high-complaint and revoked carriers nationwide

HOME AND OFFICE MOVERS LLC
active-carrier
USHIP VAN LINES INC
active-carrier
LODESTONE LOGISTICS LLC
active-carrier
GOODVIEW MOVING AND STORAGE
active-carrier

Connected Companies

Broker relationship

Pricing

No pricing data available for this mover yet.

Company Details

FMCSA Details

Drivers

1

Annual Mileage

78,000 mi

Insurance & Bond

Cargo insurance
$5K
Liability insurance (BIPD)
$750K

Last updated: Apr 2026

BBB Profile

Rating

B

Accredited

No

Complaints (3yr)

37

Also known as: USHIP VAN LINES INC

Discussion

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