NorthStar Moving
Strengths
- 4.9/5 from 909 Google reviews
- BBB A+ accredited, 31 years in business
- Crew praised by name: Marlon, Isabel, Cristobal, Eulalio, Juan, Rob, Evan, Nelson, Edgar
- Repeat customers: Sam Reiss, Celina Park, Olivia Gamboa
- Eco-friendly moving services
- Handles celebrity, art, piano, and international moves
- Office staff Wendy and Jason Gonzales praised for follow-up
Red Flags
- Price escalation on long-distance moves: quote went from $9,000 to $14,000+ on Michigan to Arizona move (Amy Stagg)
- Items lost during cross-country moves including irreplaceable childhood items (Kurt Kaminski)
- Delivery delays: 7-day delay beyond quoted window on long distance (Amy Stagg)
- Excessive packing materials to pad hours (Allison Frederick)
- Slow claims process with poor resolution
- BBB complaints cite property damage and damaged items during storage
Review Distribution
Pricing
Hourly rate: $180/hr
studio
$540
1br
$720
2br
$900
3br
$1,260
4br
$1,620
5br
$1,980
Premium pricing, 31 years in business. Estimated at $180/hr x typical hours.
Source: Customer-reported pricing from Google reviews (2026-06-20)
FMCSA Record
USDOT
1836576
MC
665757
Status
Authorized
Crashes (24mo)
0
Fleet
11 trucks
Drivers
10
Insurance
On file
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
3
How NorthStar Moving Compares
Google Rating
2BR Move Price
People
Crew: Marlon, Cristobal, Eulalio, Wendy, Jason Gonzales
Reddit Community
“I used northstar a couple years ago. They packed up everything except perishable items for my one bedroom and it was around $2500”
u/jeab17 in r/r/SantaBarbarapricing
Reviews
10 reviews across Google. 5 positive (50%). 5 negative (50%). Average: 4.9/5 from 905 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | Marlon and his crew were exceptional. They arrived on time, were extremely careful with all our belongings, and worked efficiently. Marlon kept us informed throughout the entire process. Would absolutely use NorthStar again. | Sam Reiss | |
| 5/5 | I use NorthStar every time I move. Cristobal and Eulalio were amazing, careful with my furniture and so professional. | Celina Park | |
| 5/5 | Second time using NorthStar and they delivered again. Professional, efficient, treated our belongings with care. | Olivia Gamboa | |
| 5/5 | Rob and Evan were fantastic. Quick, careful, and very professional. Made our move so much less stressful. | Anonymous | |
| 4/5 | Updated my review after Wendy from the home office reached out and resolved the issue. | Aaron Min | |
| 1/5 | Damaged several items. Used excessive packing paper to pad their hours. Very disappointing for the price. | Allison Frederick | |
| 1/5 | My mattress was damaged and customer service was unhelpful. Multiple calls unanswered. | Rajeev C | |
| 1/5 | Move from Michigan to Arizona. Price escalated from $9,000 to over $14,000. Multiple items broken. Delivery delayed by 7 days. | Amy Stagg | |
| 1/5 | They lost boxes during our cross-country move, including irreplaceable childhood items. Claims process took months. | Kurt Kaminski | |
| 1/5 | Damaged items, slow movers, crew left a mess. | Kali Lovaceviti |
Marlon and his crew were exceptional. They arrived on time, were extremely careful with all our belongings, and worked efficiently. Marlon kept us informed throughout the entire process. Would absolutely use NorthStar again.
Sam Reiss
I use NorthStar every time I move. Cristobal and Eulalio were amazing, careful with my furniture and so professional.
Celina Park
Second time using NorthStar and they delivered again. Professional, efficient, treated our belongings with care.
Olivia Gamboa
Rob and Evan were fantastic. Quick, careful, and very professional. Made our move so much less stressful.
Anonymous
Updated my review after Wendy from the home office reached out and resolved the issue.
Aaron Min
Damaged several items. Used excessive packing paper to pad their hours. Very disappointing for the price.
Allison Frederick
My mattress was damaged and customer service was unhelpful. Multiple calls unanswered.
Rajeev C
Move from Michigan to Arizona. Price escalated from $9,000 to over $14,000. Multiple items broken. Delivery delayed by 7 days.
Amy Stagg
They lost boxes during our cross-country move, including irreplaceable childhood items. Claims process took months.
Kurt Kaminski
Damaged items, slow movers, crew left a mess.
Kali Lovaceviti
Location
19401 BUSINESS CENTER DRIVE, NORTHRIDGE, CA 91324
(800)275-7767
Service Areas
NorthStar Moving
NorthStar Moving
★ 4.9 NORTHRIDGE, CA 91324