Charlie's Angels Movers, LLC
Strengths
- 4.8/5 from 959 Google reviews — high volume
- 0 crashes in 24 months
- 11 years in business
- Owner Charlie responds to all Google reviews with detailed, personal responses
- Crew members Manny, Remy, Kevin, Genesis, Brandon praised by name
- Short-notice and same-day moves accommodated
- Repeat customers common
- $300 damage protection included with every move
Red Flags
- 100% driver out-of-service rate (2 of 2 inspections) — every FMCSA inspection resulted in the driver being pulled off the road
- BBB complaint unanswered — failure to respond is a BBB F-rating trigger
- BBB complaint alleges racial slurs used by movers during the move
- BBB complaint alleges fake reviews — 'PLEASE DON'T BELIEVE THE MADE OF REVIEWS'
- FMCSA operating authority 'NOT AUTHORIZED' — registered intrastate only
- Tried to cancel move on the day of due to overbooking — then sent 1 mover at 7:30 PM, move ran until 3:30 AM
- Yanked dryer cord and damaged wiring — electrical damage to customer's home
- Broken nightstand set up to look as if it wasn't damaged — deceptive concealment
- 3-hour minimum on weekends not disclosed upfront
- No proper wrapping equipment, tape, or sliders per BBB complaint
- Mileage data from 2022 — registration information outdated
FMCSA Record
USDOT
2553516
Status
Active
Crashes (24mo)
0
Fleet
4 trucks
Drivers
4
Insurance
On file
BBB Profile
Rating
F
Accredited
No
Complaints (3yr)
2
How Charlie's Angels Movers, LLC Compares
Google Rating
People
Owner: Charlie Denton
Reddit Community
“Charlie's Angels Movers. Just incredible.”
u/8Atlanta in r/r/Kennesaw
Reviews
7 reviews across Google, Reddit, BBB. 3 positive (43%). 4 negative (57%). Average: 4.8/5 from 960 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | This is a fantastic moving company! I used them last time I moved within the Atlanta area and it was a truly 'heavenly' experience. The movers were on time and they worked quickly and efficiently. They expertly disassembled and reassembled everything that needed that to be done. Kelly and Brian in the office are absolute 'angels'! | Ben G | |
| 5/5 | Amazing customer service from the first phone call through the delivery and completion of our move. They were kind, compassionate and able to assist us on short notice with packing and moving. The on-site team was friendly and fast. They were careful with all items; could not have had a better experience. | Deb Caruso | |
| 5/5 | Charlie's Angels Movers. Just incredible. | 8Atlanta | r/Kennesaw |
| 3/5 | I don't know how this company has such great reviews. I do not recommend them to anyone. A LOT of my items are broken and chipped. They do not handle your possessions with care. They broke a wooden table — they had to have thrown it. I've found they yanked the dryer cord and have messed the wiring up completely. AVOID THIS COMPANY! | Tiffany Boxi | |
| 3/5 | I cannot stress how disappointed we were in how they handled our property. Our king size solid bed frame was left with a large visible scratch. A nightstand was broken but set up to make it look as if it wasn't. Our Pottery Barn dining table was left with a scratch deep into the wood. I could not in good conscience recommend this company. | D Hoff | |
| 1/5 | Multiple broken items, multiple damaged pieces of furniture, multiple walls and ceiling damage. They have no proper wrapping equipment, no tape, no sliders. Racial slurs were used and questionable items were found in one of our belongings. PLEASE DON'T BELIEVE THE MADE OF REVIEWS — the posted 'people' that are part of the ones that have 1-2 reviews in their account. I think the reviews obviously still inflated. | BBB Complaint | BBB |
| 1/5 | They tried to cancel our move on the day of. They never called us on moving day. We were told movers arrive 1 to 5 PM. At 4:30, Brian sheepishly admits they have overbooked their movers. 1 guy shows up at 7:30 PM. We arrived at our house about midnight and wrapped things up at 1:30 AM. We had to rebuild our own bed frame and didn't get to bed until about 3:30 AM. This was probably the most stressful move I've ever endured. | Nathan Kerce |
This is a fantastic moving company! I used them last time I moved within the Atlanta area and it was a truly 'heavenly' experience. The movers were on time and they worked quickly and efficiently. They expertly disassembled and reassembled everything that needed that to be done. Kelly and Brian in the office are absolute 'angels'!
Ben G
Amazing customer service from the first phone call through the delivery and completion of our move. They were kind, compassionate and able to assist us on short notice with packing and moving. The on-site team was friendly and fast. They were careful with all items; could not have had a better experience.
Deb Caruso
Charlie's Angels Movers. Just incredible.
8Atlanta
I don't know how this company has such great reviews. I do not recommend them to anyone. A LOT of my items are broken and chipped. They do not handle your possessions with care. They broke a wooden table — they had to have thrown it. I've found they yanked the dryer cord and have messed the wiring up completely. AVOID THIS COMPANY!
Tiffany Boxi
I cannot stress how disappointed we were in how they handled our property. Our king size solid bed frame was left with a large visible scratch. A nightstand was broken but set up to make it look as if it wasn't. Our Pottery Barn dining table was left with a scratch deep into the wood. I could not in good conscience recommend this company.
D Hoff
Multiple broken items, multiple damaged pieces of furniture, multiple walls and ceiling damage. They have no proper wrapping equipment, no tape, no sliders. Racial slurs were used and questionable items were found in one of our belongings. PLEASE DON'T BELIEVE THE MADE OF REVIEWS — the posted 'people' that are part of the ones that have 1-2 reviews in their account. I think the reviews obviously still inflated.
BBB Complaint
They tried to cancel our move on the day of. They never called us on moving day. We were told movers arrive 1 to 5 PM. At 4:30, Brian sheepishly admits they have overbooked their movers. 1 guy shows up at 7:30 PM. We arrived at our house about midnight and wrapped things up at 1:30 AM. We had to rebuild our own bed frame and didn't get to bed until about 3:30 AM. This was probably the most stressful move I've ever endured.
Nathan Kerce
Location
4489 Acworth Industrial Drive NW, Acworth, GA 30101
(404) 523-5353
Service Areas
Charlie's Angels Movers, LLC
Charlie's Angels Movers, LLC
★ 4.8 Acworth, GA 30101 . 11+ yrs