Best California Movers
Strengths
- 5.0/5 from 756 Google reviews
- BBB A+ accredited since 2022
- 4.96/5 from 634 BBB customer reviews
- Offers full-service local and long distance moving with packing and unpacking
- Crew member Chris praised for smooth booking and follow-up
- Some customers praise professionalism and efficiency
- Company responds to BBB complaints
Red Flags
- Multiple BBB reviews report bait-and-switch pricing: quoted one amount, charged significantly more. One customer quoted under 00, charged ,383
- Missing valuables reported: customer discovered 2 Louis Vuitton bags missing after move (Neda S)
- Extended timelines: moves estimated at hours taking 2 full days, forcing customers to leave belongings behind (Susan M)
- Property damage pattern: furniture damaged, items thrown into boxes, irreplaceable display cases broken, items turned upside down
- Pressure for positive reviews: customer reports being asked to write positive review after poor service (Isaac D)
- Deposit refund issues: customer reports 00 deposit not refunded as promised (Elise R)
- Communication issues: customer reports crew spoke Russian and had difficulty communicating (Neda S)
Review Distribution
FMCSA Record
USDOT
4321666
Crashes (24mo)
0
Fleet
2 trucks
Insurance
On file
BBB Profile
Rating
A+
Accredited
Yes (since 2022-03-29)
Complaints (3yr)
0
How Best California Movers Compares
Google Rating
Reddit Community
“I'm 100% sure that this is no longer relevant for the OP, but for others I will say that our offers start at $109 per hour.”
u/bestcaliforniamover in r/r/longbeachpricing
Reviews
10 reviews across BBB. 3 positive (30%). 7 negative (70%). Average: 5/5 from 756 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | Did an excellent job with our move. Very professional. | Cash O | BBB |
| 5/5 | The guys were professional, efficient, and very diligent. They did an amazing job. I can not express how happy I am with this move. | Alan P | BBB |
| 5/5 | Provided exceptional service for our 2 bedroom full service local move. Quoting and booking process was smooth, with follow up from Chris. Team arrived within estimated window. Disassembly and reassembly included. He was a great sport about answering all of our questions. | Alyona F | BBB |
| 1/5 | Would NOT recommend this moving company. They showed up with the wrong truck, too few men. After they arrived I had difficulties communicating with them, I found out that they spoke Russian. They took the longer route to drag their time getting to me. After unloading everything, I discovered some of my valuables were missing 2 Louis Vuitton bags, pieces and bowls chipped and scratched. My Japanese mattress was dragged having 5 layers of protection. Do Not Let Their Fancy Business Name Fool You. | Neda S | BBB |
| 1/5 | Has moved 3 other times with the exact same furniture and never cost more than 00. Best CA Movers quoted one price, final was 20+. Took 5 items at a time instead of using elevator. Grand total over ,383 and this did not even include my stuff to get delivered and unloaded. | Melissa S | BBB |
| 1/5 | WORST CALIFORNIA MOVERS. Gave negative stars if I could. Absolutely worst movers ever. Took 75 hours to load. They were turning items upside down and sideways, disassembled things that did not need it. Handed down Bentley display case that is irreplaceable. While unloading, threw items. | Dean J | BBB |
| 1/5 | This company was a complete disaster. They damaged furniture and threw everything into boxes. Charged over ,600. Never did a walk-through. After moving, demanded more money. They have not responded to me anymore. Out of sight out of mind. | Michael S | BBB |
| 1/5 | Paid a 00 deposit and was told it would be credited at the end of the move. Amount was not refunded, not returned. No patience with a grandmother. No one wants to dispute the charge with my credit company. | Elise R | BBB |
| 1/5 | Not fast, just sloppy. They took longer than what was quoted for anything. Deducted 2 items broken from the move. Asking to write a positive review would look somewhere else if I need movers again. | Isaac D | BBB |
| 1/5 | Representative came for estimate, 3-person team estimated 6 hours. Took 2 days. We were forced to leave our belongings behind as we had to meet the truck the next day in another state. Nothing was made ready to go like advertised. | Susan M | BBB |
Did an excellent job with our move. Very professional.
Cash O
The guys were professional, efficient, and very diligent. They did an amazing job. I can not express how happy I am with this move.
Alan P
Provided exceptional service for our 2 bedroom full service local move. Quoting and booking process was smooth, with follow up from Chris. Team arrived within estimated window. Disassembly and reassembly included. He was a great sport about answering all of our questions.
Alyona F
Would NOT recommend this moving company. They showed up with the wrong truck, too few men. After they arrived I had difficulties communicating with them, I found out that they spoke Russian. They took the longer route to drag their time getting to me. After unloading everything, I discovered some of my valuables were missing 2 Louis Vuitton bags, pieces and bowls chipped and scratched. My Japanese mattress was dragged having 5 layers of protection. Do Not Let Their Fancy Business Name Fool You.
Neda S
Has moved 3 other times with the exact same furniture and never cost more than 00. Best CA Movers quoted one price, final was 20+. Took 5 items at a time instead of using elevator. Grand total over ,383 and this did not even include my stuff to get delivered and unloaded.
Melissa S
WORST CALIFORNIA MOVERS. Gave negative stars if I could. Absolutely worst movers ever. Took 75 hours to load. They were turning items upside down and sideways, disassembled things that did not need it. Handed down Bentley display case that is irreplaceable. While unloading, threw items.
Dean J
This company was a complete disaster. They damaged furniture and threw everything into boxes. Charged over ,600. Never did a walk-through. After moving, demanded more money. They have not responded to me anymore. Out of sight out of mind.
Michael S
Paid a 00 deposit and was told it would be credited at the end of the move. Amount was not refunded, not returned. No patience with a grandmother. No one wants to dispute the charge with my credit company.
Elise R
Not fast, just sloppy. They took longer than what was quoted for anything. Deducted 2 items broken from the move. Asking to write a positive review would look somewhere else if I need movers again.
Isaac D
Representative came for estimate, 3-person team estimated 6 hours. Took 2 days. We were forced to leave our belongings behind as we had to meet the truck the next day in another state. Nothing was made ready to go like advertised.
Susan M
Location
(213) 223-5593
Service Areas
Best California Movers
Best California Movers
★ 5