ALLIANCE MOVING & STORAGE
ROLLING MEADOWS, IL 60008
Community tip: Avoid
Source: Terry Maupin868 Google reviews
“PGPaula GarrettGB•14 reviewsJul 17, 2026Today we had our sofa delivered in…Today we had our sofa delivered in Pinner by three very lovely guys, solid hard working men that made us very happy with the ...”
How ALLIANCE MOVING & STORAGE Compares
Google Rating
Reviews
868 Google reviews (4.8/5). 16 featured below. 10 positive (63%). 6 negative (38%).
PGPaula GarrettGB•14 reviewsJul 17, 2026Today we had our sofa delivered in…Today we had our sofa delivered in Pinner by three very lovely guys, solid hard working men that made us very happy with the delivery, top marks from us, just sorry you had to climb two flights of stairs but never made it an issue, my upmost thanks guys ⭐️⭐️⭐️😉July 17, 2026Unprompted reviewUsefulShare
LELuke EmeryGB•42 reviewsApr 1, 2026Best service I've ever had from a delivery company Very happy with my delivery today. Got an email the day before delivery with a clear 2 hour window for the delivery slot. Arrived on time and within the window. The two delivery drivers were really friendly and helpful. Brought the item into the room of my choice and set the whole thing up without my having to ask. They even tested it was all working correctly before leaving.Took pictures of every step of the
DFDFGB•6 reviewsDec 3, 2025Great serviceReally nice guys, had a tough time getting a super king mattress up some tight corner stairs. Great perseverance and ingenuity to get into our desired room. Left everything clean and tidy, removed all packaging. 5/5!Much appreciated, thank you so much!December 3, 2025Unprompted reviewUsefulShare
JVJoanna VokeGB•35 reviewsOct 24, 2025Very good serviceWe just had a bed delivered, lovely guys polite and helpful, put the bed together took away wrapping, nothing was too much trouble. Thank you Alliance so wonderful to get good service. October 24, 2025Unprompted reviewUsefulShare
LGLisa GowerGB•5 reviewsApr 24, 2025Fantastic Service!Delivery was on time and the guys were great, really helpful. It was an awkward place to deliver and they did it with good humour and assembled the furniture up perfectly.Thank you for a great delivery service! April 24, 2025Unprompted reviewUsefulShare
ChristineGB•1 reviewJan 28, 2025We had a suite delivered today by Eisa…We had a suite delivered today by Eisa and Charlie what a fabulous team...They were polite and helped display my suite in the correct location...nothing was too much trouble...A credit to your company..January 28, 2025Unprompted reviewUsefulShare
KEKebabprincessGB•4 reviewsDec 5, 2024Paul & Tom - 10/10 Service, Excellent!Absolutely amazing service from Paul & Tom today who both went completely above and beyond to get my sofa into my flat. Thank you so much for the excellent work!December 5, 2024Unprompted reviewUsefulShare
Yasmin SandhuGB•4 reviewsNov 7, 2024Had our sofa delivered today by Jason…Had our sofa delivered today by Jason and Andy. Wonderful guys and they did fantastic job getting the sofa through the doors. Assembled it quickly and both were friendly and warm. Well done lads. November 7, 2024Unprompted reviewUsefulShare
Yasmin S
Tom MillerGB•1 reviewJan 11, 2022Andy and JasonAndy and Jason from Alliance have just been round to replace a faulty table with a like for like from the manufacturer. After dismantling the old table, they got the new table out of the box only to find it was completely broken (can clearly see this was from the manufacturer, it was not built correctly). As the old table was still usable, they then built the old one so we weren’t left without a table. Andy and Jason were great throughout this even
Tom M
PSPhil SmithGB•4 reviewsDec 18, 2025Harvey and Tom were really good and…Harvey and Tom were really good and considerate to our house whilst they moved in our 2 new sofas and set everything up. Good comms and good delivery service. Phil, MarlowDecember 18, 2025Unprompted reviewUsefulShare
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Steve WinterGB•1 reviewJun 29, 2026Shambles of a delivery companyShambles of a delivery company. Took over a week to assign me a date for a mattress collection. Then booked it for a date 2 weeks after that, that I can’t do. They don’t let you provide dates you can do. I had to then email them to ask for another date. Next date offered is another 2 weeks away. My house isn’t the biggest and keeping a mattress in the house takes up a lot of room. Other delivery company's can easily offer a better
Steve W
DCDaniel CraneGB•7 reviewsJun 25, 2026Disgusting service by this company!Disgusting service by this company!! Customer services hung up instead of finding a solution. Driver was 5 miles away then refused to deliver item due to an error in the postcode. Cost £200 for delivery and only received an attitude!June 25, 2026Unprompted reviewUsefulShare
ALAlexanderGB•5 reviewsJun 24, 2026ShamblesShambles. Two-piece expensive mattress to be delivered with only the one piece delivered on time, the other was “forgotten” and not loaded at the depot. Aside from inflexible delivery dates and wide delivery windows to not even have the item delivered was beyond the pale. Response - “so sorry about that” - no credit, delivery to be completed three days later and the gall to say we “had to move things around for you” as if it were a favour. If able, avoi
DADaniel ArcellaGB•40 reviewsMay 22, 2026missing mattressesI was supposed to receive my 2 mattresses today but it seems they forgot to pick them up from warehouse and they came empty handed.Called the place and was told they will call me back soon with an update. Waited all day and no one called us. Now is closed . I waited a whole month for them to come and I am sleeping on the floor thanks to them for not delivering them to us.May 22, 2026Unprompted reviewUsefulShare
LKLeanne KelseyGB•25 reviewsDec 8, 2025Awful experience I am yet to receive my delivery but so far my experience has been terrible. I ordered a sofa 14 weeks ago and have been waiting for an update on my delivery. Alliance contacted me 2 weeks ago via text message to say they’d deliver when they were next in my area. I wasn’t able to select a delivery date - if I did not accept the one offered (a Wednesday), they would contact me when they were next in the area?! Even though I’m paying £117 for
SMSMGB•1 reviewJun 5, 2023awful rude office staffTook day of work as was waiting for a delivery, then had an email to say my address couldn't be found so they wasn't turning up. Called the office to ask what's happened and if the driver could come back, office staff were SO rude, stating they didnt have my full address but then in the next breath confirming my full address without me telling them? apparently the drivers refused to come back and there manager was in a meeting all day. I did event
Safety Record
Case Timeline
Ronald H. . Revere, MA to Chula Vista, CA . 2020-08
Consumer contracted with Alliance Moving for job AL5463233. Items picked up August 26, 2020 and stored for one month before delivery. Missing items: Home Depot picture/TV box (42x37x6 inches) and three white cylindrical tubes taped together (120 inches long, 3 inch diameter). Received item that was not his (gray framed mirror). Carrier was Packrite Movers. Filed claims with claims form. Sent documents via priority mail with tracking confirmation of delivery on May 7, 2021. Claims specialist Rachelle Maureen Ochida never confirmed receipt. Multiple follow-up emails went unanswered. Claims never resolved.
Case Timeline
Loay N. . Reno, NV to Cincinnati, OH . 2021-05
Single disabled mother with adult daughter needed to move cross-country after eviction for remodeling. Alliance Moving and Storage (Boca Raton, FL broker) quoted $2,700. Required deposit of $1,300 paid via PayPal. Receipt came from "All Movers Billing" rather than Alliance. On May 30, 2021, driver arrived at storage unit, was rude, claimed items not packed properly, and began loading before consumer could review revised binding estimate or sign updated Bill of Lading. Cost increased significantly. No BOL copy provided, no tariff rates shown. After pickup, all calls went unanswered, blocked, or numbers disconnected. 90+ days later, belongings never delivered, location unknown. Consumer filed complaints with BBB in NJ and FL, FMCSA, DOT, FTC, NJ Attorney General, Ohio Public Utilities Commission. All family photos of deceased members, heirloom items, genealogy records lost.
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Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Drivers
10
Annual Mileage
30,000 mi
Registered
May 2026
Insurance & Bond
Last updated: Jul 2023
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
0
ALLIANCE MOVING & STORAGE
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ALLIANCE MOVING & STORAGE
★ 4.8 ROLLING MEADOWS, IL 60008