MASTER MOVING INC Complaints: 98 Federal Complaints Filed and What the Data Shows

MASTER MOVING INC (USDOT 3674099) has accumulated 98 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.

MASTER MOVING INC operates as a motor carrier, transporting household goods with its own fleet.

The NCCDB categorizes complaints into specific types. For MASTER MOVING INC, loss and damage leads with 16 complaints, followed by estimates/final charges at 17 and pickup and delivery at 15.

Hostage goods complaints, where a carrier refuses to deliver until the consumer pays more, total 5. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Master Moving maintained a remarkably consistent complaint rate of 30 to 33 per year from 2023 through 2025. The drop to 4 through September 2026 suggests the company may have ceased operations or significantly reduced business volume.

If you have experienced problems with MASTER MOVING INC, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.