AMERICAS MOVING AND STORAGE LLC Complaints: 95 Federal Complaints Filed and What the Data Shows
A data-driven breakdown of every complaint filed against AMERICAS MOVING AND STORAGE LLC. FMCSA categories, year-over-year trends, and how to file your own complaint.
The Numbers
AMERICAS MOVING AND STORAGE LLC (USDOT 3813986) has accumulated 95 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.
AMERICAS MOVING AND STORAGE LLC does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.
FMCSA Complaint Breakdown by Category
The NCCDB categorizes complaints into specific types. For AMERICAS MOVING AND STORAGE LLC, estimates/final charges leads with 20 complaints, followed by deceptive business practices at 20 and shipment documents at 13.
Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 4. While not the highest category by volume, hostage situations represent the most severe consumer harm.
Year-Over-Year Complaint Trend
After dipping to 13 complaints in 2024, the count has been climbing steadily, reaching 30 through September 2026. At the current pace, the full 2026 total could exceed 40, making it the worst year on record for the company.
What to Do If You Have an AMERICAS MOVING AND STORAGE LLC Complaint
If you have experienced problems with AMERICAS MOVING AND STORAGE LLC, there are several steps you can take.
First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.
Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.
Third, file a complaint with the Better Business Bureau at bbb.org.
Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.
Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.
Data
NCCDB Complaints by Category (2023 to 2026)
| Category | 2023 | 2024 | 2025 | 2026 (partial) | Total |
|---|---|---|---|---|---|
| Estimates/Final Charges | 6 | 2 | 5 | 7 | 20 |
| Deceptive Business Practices | 5 | 3 | 5 | 7 | 20 |
| Shipment Documents | 4 | 2 | 3 | 4 | 13 |
| Loss and Damage | 3 | 2 | 3 | 3 | 11 |
| Claim Settlement | 3 | 1 | 3 | 3 | 10 |
| Pickup and Delivery | 3 | 1 | 3 | 3 | 10 |
| Hostage Goods | 1 | 1 | 1 | 1 | 4 |
| Weighing | 1 | 1 | 1 | 1 | 4 |
| Operating Authority | 1 | 0 | 1 | 0 | 2 |
| Insurance | 0 | 0 | 0 | 1 | 1 |
| Total | 27 | 13 | 25 | 30 | 95 |
Source:
AMERICAS MOVING AND STORAGE LLC Complaint Summary Across Platforms
| Platform | Complaints | Rating | Notes |
|---|---|---|---|
| FMCSA NCCDB | 95 | N/A | Federal complaint database. 2026 peak: 30 complaints |
| Better Business Bureau | Not available | N/A | No BBB listing found |
Source:
Companies Mentioned
Sources: FMCSA National Consumer Complaint Database (NCCDB), Better Business Bureau, Trunk consumer reports.