Maureen S.'s Report

First pickup date (6/26) cancelled last minute. Rescheduled for 6/27 in Henrietta, NY. Price immediately jumped an additional $4,500 over binding estimate of $2,709.72. Movers claimed items were antique and needed special care. Demanded $2,200 in money orders at pickup and stated $2,300 due at Mississippi delivery. No paperwork provided after signing under duress while trying to empty deceased mother-in-law's apartment by 6/30. Movers left with furniture and 5 small boxes intended for active duty Navy son and his family in Mississippi. Howard's failed to provide Bill of Lading after multiple requests. Consumer got $1,293 deposit back from credit card company. Filed FMCSA complaint and police report with Monroe County NY Sheriff. Received threatening text from employee named Deborah demanding payment after learning credit card reversed the deposit. No word since from Howard's.

Reported Mover