Kathy S.'s Report

I got an estimate of $1900 for a small apartment content! We went over a list of items the day before and coastal movers said that it will be another $2000. Meanwhile I was given a pickup/ delivery date of August 10-11 in the event of extraordinary issue! I called and called both days to find out if and when someone was coming! Either no answer or promise of delivery never happened! I called 15 times and no one answered and if they did just more promises! At 3:00on the 11th I got a call from. Jordon a driver for Rapid Express who came in and said he had to take pictures for his boss! The boss apparently decided to charge me an additional $4000 to pu and deliver! An additional to the original $3916.40. The rep from Rapid Express offered to move me himself for an additional $2500 cash. I have already been charged on my Credit Card in the amounts of $938.41 and $1275.99 with a supposed $1702.28 still owing! What was supposed to be my move in date Aug 10-11 never happened, and I have no confidence in Coastal Moving or Rapid expert. They are arrogant and incompetent and I refuse to pay the exorbitant increase! I will be contacting the authorities! Meanwhile I need my contents moved!

Reported Mover