B. Von Paris & Sons, Inc.
Strengths
- 4.8/5 from 479 Google reviews — strong volume and rating
- BBB A+ accredited since 2009
- USDOT 88613, MC-42334 — authorized for interstate property and household goods
- Satisfactory FMCSA safety rating
- 124 years in business — one of the oldest movers in the country
- 31 power units, 37 drivers — large fleet
- 0 crashes in 24 months
- 4.2% driver OOS, 5% vehicle OOS — both below national averages
- 282,740 miles driven in 2024 — active operational volume
- Agent for North American Van Lines
- International and commercial moving capability
- Owner responds to Google reviews
- Refunded customer when final weight was lower than estimate
Red Flags
- Fabricated bill of lading — entered box counts on a signed contract after the fact, then overbilled for packing not performed. Reviewer documented this in detail.
- Out-of-state customers ignored on damage claims — reviewer's complaints and requests for resolution went unanswered
- Cherry furniture heavily damaged in storage — dents, scratches, oak table dropped on its top end
- Hardware thrown loose into boxes instead of organized as promised
- No on-site supervision — crew chief absent for 3-day move, crew worked at slow pace with no urgency
- Fragile items poorly protected while non-fragile items over-wrapped with paper
- Vintage irreplaceable decor items damaged — damage denied because customer packed them
- International move cost escalation — $66,500 estimate became $199,574
- BBB customer review rating: 4.53/5 from 15 reviews — good but includes a detailed 1-star complaint about storage damage
FMCSA Record
USDOT
88613
MC
42334
Status
Active
Crashes (24mo)
0
Fleet
31 trucks
Drivers
37
Insurance
On file
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
1
How B. Von Paris & Sons, Inc. Compares
Google Rating
People
Owner: Tom Paris
Reviews
5 reviews across Google. 2 positive (40%). 3 negative (60%). Average: 4.8/5 from 482 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | Great moving experience with Von Paris Moving. Great experience from the start. Mark did a thorough walk thru with me and was attentive to the details of my household. He assured me I would get quality professional service for my move and he was right. Deb-b kept me informed of details. Moving crew was awesome. Antawn and the guys were friendly and took great care in wrapping each piece of furniture, carefully protected glass shelving and antique furniture. | Pokey BLTN | |
| 5/5 | Excellent service and a great value! Took wonderful care and packing, loading, and uncrating our items. We even got money back when our final weight was lower than the estimator and the original estimate was already at a great starting point. Great communication and everything done on time as communicated. | E T | |
| 3/5 | Most significantly — I brought to management's attention a major fabrication in the bill of lading. At the end of the move I was provided a 'moving contract' to sign that had NO entries for the number of containers packed. All were empty. A few days later Von Paris sent me a copy of the 'moving contract' I had signed after delivery — but with numbers for the boxes entered where none had been entered when I was asked to sign. They billed me to pack the very same number of boxes I contained they had used for their original estimate — despite my wife and I spending a month packing many boxes ourselves. Von Paris fabricated the number of boxes they packed, later entered those numbers on a contract I had already signed, and then billed me for more containers and packing than they performed. | Tim O'Brien | |
| 3/5 | My beautiful cherry furniture had more dents and scratches than I could imagine. They dropped my solid oak table on its top end. They told me they would organize the parts to my furniture and place the hardware into a 'utility box with everything marked appropriately.' Yeah...no...didn't happen. Everything was just thrown into a box, good luck finding everything and knowing what it belongs to. | Pamela Kremer | |
| 1/5 | During loading our grill was broken. Several boxes were also crushed. Many boxes were mixed up from multiple rooms and not marked. When we contacted Von Paris with our complaints and request for resolution of broken items, we were ignored. For us out of state we were simply ignored. | Jef Hopper |
Great moving experience with Von Paris Moving. Great experience from the start. Mark did a thorough walk thru with me and was attentive to the details of my household. He assured me I would get quality professional service for my move and he was right. Deb-b kept me informed of details. Moving crew was awesome. Antawn and the guys were friendly and took great care in wrapping each piece of furniture, carefully protected glass shelving and antique furniture.
Pokey BLTN
Excellent service and a great value! Took wonderful care and packing, loading, and uncrating our items. We even got money back when our final weight was lower than the estimator and the original estimate was already at a great starting point. Great communication and everything done on time as communicated.
E T
Most significantly — I brought to management's attention a major fabrication in the bill of lading. At the end of the move I was provided a 'moving contract' to sign that had NO entries for the number of containers packed. All were empty. A few days later Von Paris sent me a copy of the 'moving contract' I had signed after delivery — but with numbers for the boxes entered where none had been entered when I was asked to sign. They billed me to pack the very same number of boxes I contained they had used for their original estimate — despite my wife and I spending a month packing many boxes ourselves. Von Paris fabricated the number of boxes they packed, later entered those numbers on a contract I had already signed, and then billed me for more containers and packing than they performed.
Tim O'Brien
My beautiful cherry furniture had more dents and scratches than I could imagine. They dropped my solid oak table on its top end. They told me they would organize the parts to my furniture and place the hardware into a 'utility box with everything marked appropriately.' Yeah...no...didn't happen. Everything was just thrown into a box, good luck finding everything and knowing what it belongs to.
Pamela Kremer
During loading our grill was broken. Several boxes were also crushed. Many boxes were mixed up from multiple rooms and not marked. When we contacted Von Paris with our complaints and request for resolution of broken items, we were ignored. For us out of state we were simply ignored.
Jef Hopper
Location
8691 LARKIN ROAD, SAVAGE, MD 20763
(410)888-8500
Service Areas
B. Von Paris & Sons, Inc.
B. Von Paris & Sons, Inc.
★ 4.8 SAVAGE, MD 20763 . 124+ yrs