STAR VAN LINES LLC
APEX, NC 27523
Flagged to Avoid“BomujivSep 18, 2025VerifiedDidn’t expect too much, just wanted the move done, but it was better than I thought. Star Van Lines guys came even a bit early, helped me finish packing some stuff I forgot,...”
At a Glance
Red Flags
- rated AVOID by MovingScam.com independent consumer watchdog
Reviews
20 reviews across Trustpilot. 13 positive (65%). 7 negative (35%). Average: 0/5 from 0 Google reviews.
BomujivSep 18, 2025VerifiedDidn’t expect too much, just wanted the move done, but it was better than I thought. Star Van Lines guys came even a bit early, helped me finish packing some stuff I forgot, and they stayed patient. O... See moreUsefulShare
Cake WiriginSep 22, 2025I moved not long ago n got this company helpin mostly with big furnitur that’s hard to take apart n put back. Tbh didn’t expect much, just wanted my stuff safe. But they did realy good 👍 Every piece... See moreUsefulShare
Cake W
PCPenelopa CurtisSep 9, 2025VerifiedThe movers arrived on time and worked quite quickly. They were not in a hurry, but carefully packed my things. After the move, the apartment was left clean, they did not leave any trash behind. Overal... See moreUsefulShare
CUcustomerDec 27, 2025VerifiedRecently moved from OC to North Hollywood. Great service all around, professional, efficient and friendly guys. Thank you for a stress-free move, appreciate it. Highly Recommended!👍👍👍Company repliedUseful1Share
VCVanessa CourtsUS•2 reviewsUpdated Jun 18, 2026General ComplaintHi Star Van Lines moved me from Ilinois to Texas, basically across the state. This was a long distance move. So from the beginning, I was asked to submit a deposit of approximately $860 for a deposit. I was told the entire move would be $2100. So I said ok. However, upon the moving company picking up my items I was quoted a different price. They also asked you to sign several sheets of paper for services they have not completed yet
Shannon BitlerUS•1 reviewJun 18, 2026"Using Star Van Lines LLC for our…"Using Star Van Lines LLC for our interstate move from Michigan to Wisconsin was an absolute nightmare. This company relies on deceptive sales tactics, inflicts grueling logistical delays, handles property with complete negligence, and outright fabricates tracking stories to cover up their failures.~The Predatory Bait-and-Switch: I walked the crew through every single room of our house and garage, detailing every item. I was
Shannon B
JOJoeUS•1 reviewJun 14, 2026no cash payments? no deal we’ve researched sites online and it seems reviews can be all over the place. Star Van Lines wants your business but all at their demands. Several different reps call/text & you have to go over all with ea. then comes estimate- & spec’d how ea approx 1/3 payment will be made and when; 1/3 upon signing, by credit or debit only. Second, prior to loading- 1/3, by certified check, M.O. or cash! lol the last payment, prior to unloading, certified
CZChristopher ZambianUS•1 reviewA day agoRecently booked and moved with Star Van…Recently booked and moved with Star Van Lines from NE to FL. From the beginning the process was very straightforward and smooth. They walked me through how many things were in my home, gave me a decent quote and even threw in a discount. The day of the move, the crew called multiple times with ETA, arrived on time and were extremely polite, professional and took great care of my belongings. They then gave me estimat
ACAmir ChUS•2 reviewsAug 6, 2026They showed up with a full crew andThey showed up with a full crew and a big truck, got straight to work, and handled everything with care. I didn’t have to lift a finder. Communication was on point the entire time, super responsive and clear, which made a huge difference. They moved fast but still took great care of my stuff, nothing damaged, nothing sloppy. And somehow they still finished quicker than expected… and even came in under the estimate so I actually
KJKalli JiUS•1 reviewJul 31, 2026VerifiedThe online quote request was processed…The online quote request was processed quickly, and they called back within an hour to schedule an appointment.The move took place during the day; there was a half-hour delay, but they had let us know in advance that this would be enough time. The move was handled professionally- they quickly unpacked and repacked our belongings while taking great care of of them . Thank you for your work! July 28, 2026UsefulShare
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TomUS•3 reviewsJul 30, 2026VerifiedThe very best in moving teams !!!From my initial interaction with Sonya Richardson estimating cost and contracting, to Louis and his team of top flight packers to my interaction with storage via Belazario I had excellent service and communication. All was upfront and honest explaining every detailJuly 30, 2026Useful2Share
Alan RobisonUS•1 reviewJul 27, 2026These guys are pros By far was the best experience I had hiring reliable movers I mean they were on time they were professional they conducted themselves very respectfully nothing was damaged I mean it was unbelievable 100 percent experienced true grade A proper business they didn't dawdle they didn't complain they were ready to get me and my property where I needed to be in a timely manner I would not have anyone else move my property except for these gentleme
Alan R
Kyrese LoweUS•1 reviewJul 22, 2026Great company and they help you outGreat company and they help you out July 22, 2026Unprompted reviewUsefulShare
Kyrese L
DODonaldUS•1 reviewJul 12, 2026VerifiedStar van lines move me from Chicago to…Star van lines move me from Chicago to SLC Utah. They was super professional, efficient and worth every dollar we paid. Thank you guys! We’re really appreciate all your hard work!!July 12, 2026UsefulShare
GAGarriUS•1 reviewJul 11, 2026VerifiedHad a great experience with the movers…Had a great experience with the movers today! I was moving from a one bedroom apartment to a two bedroom condo with 4 flights of stairs. They sent 3 guys and they were working the entire 6 hours it took them. I felt terrible about the stairs but they never complained once. All of them were very professional and nice and took great care of my things. They wrapped everything and laid down their own rugs to keep the floors
GEGeorgeUS•1 reviewJun 30, 2026VerifiedWe were moving from San Francisco to…We were moving from San Francisco to Long Beach California. After a brief search we settled on Star van lines. At first everything seemed easy we’d never moved that far before,but we wanted to try doing it ourselves.After all math we decided that moving company would be the better deal and we weren’t wrong.Our move with them went really smoothly and easily. I strongly recommend Star Van Lines for everyone and for any kin
SASakimotoUS•1 reviewJun 21, 2026VerifiedMove from LA to Oklahoma cityI moved from Japan to LA port and my broker gave me Star’s representative contact. Justin was amazing , gave me a quote for full truck . I didn’t want unexpected charges so paid for the full 26 ft truck and my load was the only one in a truck . It took 2 days to deliver from LA to Oklahoma City . Very fast and professional. Thanks for the help , good job guys June 21, 2026UsefulShare
Vitalii OvodovUS•1 reviewJun 20, 2026Star helped me to move from Fort…Star helped me to move from Fort Lauderdale to Los Angeles. Good service, and everything was clear explained by Cory. Delivery took 7 days, but it’s ok me. Very nice guys! December 17, 2025Unprompted reviewUsefulShare
Vitalii O
TWThomas WalkerUS•1 reviewJun 18, 2026VerifiedAt the end of AprilAt the end of April, I moved from Colorado to Los Angeles, Pasadena. Some friends recommended i reach out to a moving company called Star Van Lines. I worked out the pricing over the phone with Sonya, and honestly, everything went flawlessly - Even better than i expected.The foreman - Cody, actually hooked me up with a straight delivery option at no extra charge, which i later found out most companies charge a premium for this)))I`
TETeniSUS•1 reviewMay 30, 2026RedirectedEverything was great from start till…Everything was great from start till finish.On time, professional, efficient movers came, pavked everything, we were done the same day, 4 bedroom hpuse moving to a 3 badroom house. Was expecting the move to be stressful, but it really wasn’t. Much appreciated😁May 27, 2026Unprompted reviewUsefulShare
Safety Record
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Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Drivers
2
Annual Mileage
25,000 mi
Registered
May 2026
Insurance & Bond
Last updated: Jul 2025
BBB Profile
Rating
F
Accredited
No
Complaints (3yr)
27
Discussion
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