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SOUTHERN GUARANTEE MOVING

FT LAUDERDALE, FL 33309

Flagged to Avoid
4.1

585 Google reviews

“BethanyNov 27, 2024Complete frauds and scammers. Do NOT give them your business or entrust them with your belongings. They subcontracted the work to even bigger scammers and bullies, I was sexually ...”

SOUTHERN GUARANTEE MOVING is a moving company based in FT LAUDERDALE, FL 33309. Rated 4.1/5 from 585 Google reviews. USDOT 3744057, zero crashes in 24 months. 2 red flags documented.
136 NCCDB complaints-96% year-over-year (2023: 131, 2024: 5)

USDOT

3744057

Crashes (24mo)

0

0

3411 NW 9TH AVE STE 702 , FT LAUDERDALE, FL 33309

(888)502-8556

www.directrelocationservices.com/

Verify on FMCSA SAFER

At a Glance

Red Flags

  • 29 NCCDB consumer complaints on file
  • Operates as a broker (zero trucks, dispatches to third-party carriers)

How SOUTHERN GUARANTEE MOVING Compares

Google Rating

SOUTHERN GUARANTEE MOVING4.1
Market average~4.5

Services

LocalLong DistanceCommercialPackingStorageMilitary

Reviews

585 Google reviews (4.1/5). 20 featured below. 20 negative (100%).

Trustpilot

BethanyNov 27, 2024Complete frauds and scammers. Do NOT give them your business or entrust them with your belongings. They subcontracted the work to even bigger scammers and bullies, I was sexually harassed by the mov...

Kishore R
Trustpilot

Kishore Reddy RavuruFeb 14, 2023Delayed shipping by 30 days, Team was always creative with reasons like a todler came up with all the possible reasons about business days, having patience to wait for 2 months long once the shipp... See moreUseful2Share

Trustpilot

ZFZach FrancisApr 12, 2022I'll keep it simple. Do you want to pay Southern $2000-$3000+ dollars ("deposit") to make a single phone call to an aggressive unprofessional sub contractor who will attempt to further scam you? D... See moreUseful3Share

Trustpilot

RJRyan JonesNov 24, 2022Like most others, I had a horrible experience. Southern is a contractor and contacted me to an incredibly horrible company called Carefree Movers, Inc. My initial “binding” estimate was $1800. F... See moreUseful1Share

1/5
Bethany
Trustpilot

Nov 27, 2024Complete frauds and scammersComplete frauds and scammers. Do NOT give them your business or entrust them with your belongings. They subcontracted the work to even bigger scammers and bullies, I was sexually harassed by the movers they sent, my belongings were damaged and arrived late, and I was extorted for an additional $7k above their quote upon threat of keeping my goods and selling them. When I tried to bring a claim/law suit, they couldn’t be served because

1/5
Brian U
Trustpilot

Aug 1, 2023Horrible and costly serviceHorrible and costly service. It’s less expensive to go replace your items than pay for this company. They subcontract out your shipment. They way over calculate the cubic footage, then when they picked up I had to sign that I would pay $600 in cash when they delivered. When it came here they had changed it to $700 and said I agreed to it. Then they wanted another $200 just to put it in the house, not even up stairs. It was a total of 7

1/5
Lori A
Trustpilot

May 15, 2023Theives, Liars, and CrooksTo start, this isn't a moving company, it's a brokerage. They sell your move. After charging big money to make a bid firm, they don't stop the actual movers from ignoring that and extorting more cash out of you. There's NO COVERAGE for damage regardless of what they tell you. They will jerk you around, send you to several different claim companies, none of which are actually insurance companies and none of which can get you paid. Thi

1/5
Ron H
Trustpilot

May 12, 2023DO NOT USE THESE PEOPLEThe broker was very persuasive. Told me they were insured and gave me a decent price quote. About a week before the move, they tried to double my price. The moving company they subcontracted was hideous. There was damage to my stuff because of a wreck and one email I got back from them in all caps basically read that it was not their problem. DO NOT TRUST THESE PEOPLE. Contact a reputable moving company and skip the broker. It is

1/5
DrV
Trustpilot

Apr 1, 2023BE AWARE SCAM-BASED MOVING BROKER COMPANYIf I could give a 0 and guarantee NO ONE else would EVER go through the experience that I have, I would. BE AWARE OF SOUTHERN GUARANTEE AND THEIR FRAUDULENT PRACTICES. And before I go any further, let me be clear that I have evidence, witnesses, and the traumatic physical and mental scars to bear of all that I will say, REGARDLESS of their response which may follow this review. First of all, this company should be put out of busi

1/5
ALAlli
Trustpilot

Mar 28, 2023Zero stars is not an optionZero stars is not an option, So I had to put one star.Took a $900 deposit from my 84 year old Mother to move her from NC to TN.Never sent her a receipt or paperwork.Now they will not answer any phone calls or emails to confirm moving dates.SCAM COMPANYMarch 28, 2023Unprompted reviewUseful1Share

Show 10 more reviews
1/5
AJAJ
Trustpilot

Mar 15, 2023Bait and switch low estimate; fake positive reviewsPlease note that the two companies from my complaint are SOUTHERN GUARANTEE MOVING AND STORAGE (USDOT Number unkown), and HANDLE WITH CARE MOVING & TRANSPORTATION LLC, USDOT Number 3190967.The first issue is the broker, Southern Guarantee, deliberately low-balled my estimate only for the mover to give a severe upcharge at pickup. Southern Guarantee gave me a binding estimate of $2068. As of the delivery today, I have

1/5
Michael M
Trustpilot

Mar 7, 2023Absolute worst experience ever working…Absolute worst experience ever working with this shady company. “Brett” wouldn’t let me say no, kept lowering the price on the move even though I was hesitant, and wanted to do more research. He pretty much begged me to take the deal, even broke down the math for mpg/gas to where it sounded too good to pass up. He wouldn’t stop talking about all his marijuana and drug escapades with me like I actually gave a crap. The next

1/5
Trustpilot

C. T.US•1 reviewFeb 22, 2023I applied for this brokerI applied for this broker, I spoke with a consultant, Bret, who said he was a moving coordinator. I described to him my house and belonging not only in my home but my storage and my need to move from Michigan to Florida. He said he understood the space I needed and quoted me 500 cubic feet would be more than enough. Then he called back a week before moving and stated we should upgrade to 800 cubic feet, knowing what I described to him would no

1/5
Samuel F
Trustpilot

Feb 21, 2023This POS company is a middle man who…This POS company is a middle man who connects you with a shipping provider. They take their healthy cut by providing you an erroneous deal (cubic sq ft, etc) but when the actual movers arrive, the movers reviews your shipment and the ACTUAL storage needed, plus the ADDITIONAL packing items, which SOUTHERN GUARANTEE did not mention. The victims are the consumers and the shipping company!100% misleading tactics by Southe

1/5
Aubryanne C
Trustpilot

Feb 15, 2023HOW TF IS THIS COMPANY STILL IN…HOW TF IS THIS COMPANY STILL IN BUSINESS!? LIES LIES LIES! Lie #1 communication…the guy said he gave me his direct line to contact him ….he did not it’s a ring central app that goes to Sharon…not JAMES! Lie #2 carrier v broker ! I specifically asked if they were a carrier and they said yes!!! They are in fact brokers! Lies omg! Lie #3 cost…my cost more than doubled!!! Once they had taken my NON REFUNDABLE deposit and the movers

1/5
Kishore R
Trustpilot

Feb 14, 2023Delayed shipping by 30 daysDelayed shipping by 30 days, Team was always creative with reasons like a todler came up with all the possible reasons about business days, having patience to wait for 2 months long once the shipping is scheduled. These are all scamsters trying to lock your luggage with them in warehouse and demand money.My luggage was missing 1 box and tv stand glass was not delivered. Customer care is awful., if you want to put your anxiety

1/5
SWSreena Walele
Trustpilot

Feb 13, 2023TERRIBLE COMPANYTERRIBLE COMPANY! They lie about how much it would cost, they lie about how much estimations they give you. They lie about being a carrier when in fact they are a broker!!!!! DO NOT MOVE WITH THEM! Greg, Shanaya, everyone I spoke to did not help whatsoever. I paid 3x than I was quoted!January 20, 2023Unprompted reviewUseful2Share

1/5
J P
Trustpilot

Feb 1, 2023WISH I CAN GIVE NO STARS !!WISH I CAN GIVE NO STARS !!! THEY LIED ABOUT EVERYTHING!!!! STOLE MY MONEY & IM ON SOCIAL SECURITY & THEY CLEANED MY BANK ACCOUNT & NEVER SHOWED UP !!! HOW CAN THEY KEEP SCAMMING PEOPLEJanuary 29, 2023Unprompted reviewUseful1Share

1/5
Matthew P
Trustpilot

Jan 26, 2023These guys are a nightmarePlease take the time to read this review and know full well what you are getting yourself into with these guys; you will be very happy that you did because this is hugely important for anyone looking to move. DO NOT TAKE THIS LIGHTLY. Southern Guarantee moving “broker” is simply just that and nothing more. This is the single, only thing that they do with your move. They just find you any moving company that gives them the most profit

1/5
Annie S
Trustpilot

Jan 16, 2023SCAMMERS AND THIEVES!!!SCAMMERS AND THIEVES!!!! If I could give a negative review I absolutely would! DO NOT USE THIS COMPANY unless you like to be completely screwed over and lose your money. In July 2022, "Ben" at Southern Guarantee quoted me $7064 to move my 3 bdrm home from Boise to North Carolina. I repeatedly tried to give him measurements of things to ensure accuracy and a correct quote. He told me it would be fine and what he was putting in would le

Safety Record

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Pricing

No pricing data available for this mover yet.

Company Details

Insurance & Bond

No interstate insurance filings on record with FMCSA. Local-only movers may carry state-level insurance not reflected here.

Credentials

LicensedBBB Listed

Discussion

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