Royal Movers LLC
Strengths
- 4.9/5 from 333 Google reviews — high volume, overwhelmingly positive
- BBB A+ accredited with 0 complaints in 3 years
- Crew members Freddie/Freddy praised by name across multiple reviews
- Repeat customers (Meg Prosper — multiple moves, H.A. — 2 moves despite issues)
- Interstate authorized (MC-80489)
- 0 crashes, 0 inspections on FMCSA — clean record
- 8 years in business
- Piano moving capability
- Owner responds to every review with detailed, professional responses
- Competitive pricing praised when estimates hold — Brian Spurlous review
Red Flags
- Original BBB-listed USDOT (3196666) is INACTIVE — operating under different USDOT 3106656
- Reviewer H.A. describes $630 quote becoming $1,200 with owner yelling about charges
- Reviewer Yvonne Custer called the police — supervisor attempted to extort additional $1,000 over agreed estimate
- Yvonne Custer describes dangerous loading practices — forced to physically climb over packed items
- H.A. reports items forgotten at old home, lamps broken, crew killing time to inflate hours
- Hourly billing disputes — pattern of final charges significantly exceeding estimates
- Some negative reviews carry 5-star ratings — inflates apparent Google score
Pricing
studio
$1,052
1br
$1,052
2br
$1,052
3br
$1,490
4br
$1,490
5br
$1,749
Local DMV move.
Source: Public online quote tool (2026-05-16)
FMCSA Record
USDOT
3106656
MC
80489
Status
Active
Crashes (24mo)
0
Fleet
4 trucks
Drivers
4
Insurance
On file
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
0
How Royal Movers LLC Compares
Google Rating
2BR Move Price
People
Owner: Carlos Borlin
Reddit Community
“I used Royal movers and I liked them”
u/Camdc1234 in r/washingtondc+1
“We used royal movers (sterling) a while ago and they were fast cheap and careful. One relatively painless part of the move”
u/ohk_circa_2006 in r/nova+1
“I used www.EMoversAndStorage.com twice for my moves and both times they did a great job. Both times was affordable and the guys were quick.”
u/Far-Entry840 in r/r/AskLosAngeles
Reviews
8 reviews across Google, Reddit. 7 positive (88%). 1 negative (13%). Average: 4.9/5 from 339 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | Freddie and his crew were polite, professional, methodical and timely. Freddie was exceptional in assisting even my personal needs and took time to randomly tighten the screws on my dining room chairs. I'm sure we are all resting well tonight after 6 hours of the day! | Linda Phillips | |
| 5/5 | I have used Royal Movers several times over the years. No job is too big or small and they make the whole process stress free!! I highly recommend!! | Meg Prosper | |
| 5/5 | Arrived within the predicted one hour window. Great attitude and strong work ethic. Team of two worked well together. Were careful in the new Apt, laying down a rug before rolling in their cart. Price was competitive. | Brian Spurlous | |
| 5/5 | I was told $630 for four hours. Took almost 4 hours to load. They came three and half hours late. They refused to mount the TV. And charged me for the three hours they took. Then charged me $1200. The owner kept yelling at me saying 'I hope you understand we are doing you a favor, if not we will have to charge you for a third guy we sent you.' | H.A. | |
| 5/5 | I used Royal movers and I liked them | Camdc1234 | washingtondc |
| 5/5 | We used royal movers (sterling) a while ago and they were fast cheap and careful. One relatively painless part of the move | ohk_circa_2006 | nova |
| 5/5 | I used www.EMoversAndStorage.com twice for my moves and both times they did a great job. Both times was affordable and the guys were quick. | Far-Entry840 | r/AskLosAngeles |
| 1/5 | Horrible company! The job supervisor attempted to extort an additional $1,000 from the agreed upon estimate of $250 an hour. I was told I had to pay for the 9 hours before they would unpack the truck. I had to call the police. They packed in everything from my medical supplies to my bed forcing me to physically climb over them. Very dangerous. | Yvonne Custer |
Freddie and his crew were polite, professional, methodical and timely. Freddie was exceptional in assisting even my personal needs and took time to randomly tighten the screws on my dining room chairs. I'm sure we are all resting well tonight after 6 hours of the day!
Linda Phillips
I have used Royal Movers several times over the years. No job is too big or small and they make the whole process stress free!! I highly recommend!!
Meg Prosper
Arrived within the predicted one hour window. Great attitude and strong work ethic. Team of two worked well together. Were careful in the new Apt, laying down a rug before rolling in their cart. Price was competitive.
Brian Spurlous
I was told $630 for four hours. Took almost 4 hours to load. They came three and half hours late. They refused to mount the TV. And charged me for the three hours they took. Then charged me $1200. The owner kept yelling at me saying 'I hope you understand we are doing you a favor, if not we will have to charge you for a third guy we sent you.'
H.A.
I used Royal movers and I liked them
Camdc1234
We used royal movers (sterling) a while ago and they were fast cheap and careful. One relatively painless part of the move
ohk_circa_2006
I used www.EMoversAndStorage.com twice for my moves and both times they did a great job. Both times was affordable and the guys were quick.
Far-Entry840
Horrible company! The job supervisor attempted to extort an additional $1,000 from the agreed upon estimate of $250 an hour. I was told I had to pay for the 9 hours before they would unpack the truck. I had to call the police. They packed in everything from my medical supplies to my bed forcing me to physically climb over them. Very dangerous.
Yvonne Custer
Location
162 BLACKFORD DRIVE , STEPHENSON , VA 22656
(703)901-6096
Service Areas
Royal Movers LLC
Royal Movers LLC
★ 4.9 STEPHENSON , VA 22656 . 8+ yrs