ONE SOURCE VAN LINES LLC
BOYNTON BEACH, FL 33435
Flagged to AvoidCommunity tip: Avoid
Source: Terry Maupin“PKPaul K.Jan 20, 2022Terrible experience. Look elsewhere. Our shipment was held hostage and they could not give us a delivery date. We waited over 2 weeks after we were promised delivery. Daily phone ...”
At a Glance
Red Flags
- 40 NCCDB consumer complaints on file
- Operates as a broker (zero trucks, dispatches to third-party carriers)
Reviews
20 reviews across Trustpilot. 5 positive (25%). 15 negative (75%).
PKPaul K.Jan 20, 2022Terrible experience. Look elsewhere. Our shipment was held hostage and they could not give us a delivery date. We waited over 2 weeks after we were promised delivery. Daily phone calls still didn’t pr... See moreUsefulShare
Sara WilliamsJan 7, 2019This company contracts out to terrible carriers who are unprofessional, negligent and even criminal. We had numerous delivery times given with no shows, damaged and missing items, and the movers wer... See moreUsefulShare
Sara W
JWJames WhiteNov 17, 2018I hired these guys to move my wife and 2 kids recently and they did well, except for one of the movers who mistakenly broke our medium size dressing mirror. That's not too much problem though. Other t... See moreUsefulShare
AAAubrey ArloDec 1, 2018Used this team a month ago while moving a 14-foot large WALL PAINTINGS from Maryland to Colorado. At the start the Customer Service manager seemed to be slower in responding my calls but yet when she... See moreUsefulShare
Angie ThomsenUS•3 reviewsAug 24, 2022Misleading & bait and switch schemeMy belongings were picked up June 14. I told the movers and wrote on the paperwork that my first delivery date was supposed to be June 20. I received a call from One Way on June 21 asking when my first possible delivery date was. I told her that I gave the movers the information as well as writing it on the paperwork I signed. She said she looked and didn't see anything showing a date. The paperwork from One Way is misleadin
Angie T
RSRich StelzerUS•2 reviewsJan 26, 2022DO NOT USE THIS MOVER OR LET YOUR MOVE BE SUBCONTRACTED TO ONE WAY>I contracted my move with Gateway Movers out of Florida. THEY sub-contracted without telling me, to One Way Van Lines. The movers arrived 3 hours late, but the truck was packed properly,(by midnight), or so I thought. The movers told me AFTER the truck was full that they needed to get to Maryland to OFFLOAD my things in their warehouse. When my things finally arrived at my destination, (10 da
PKPaul K.US•1 reviewJan 20, 2022Terrible experienceTerrible experience. Look elsewhere. Our shipment was held hostage and they could not give us a delivery date. We waited over 2 weeks after we were promised delivery. Daily phone calls still didn’t provide us with updates. Look for a local carrier that can promise specific dates. Price is not as good as promised. Buyer beware.January 20, 2022Unprompted reviewUsefulShare
BRBrooksUS•2 reviewsJul 29, 2021Worst moving company EVER!!Worst moving company EVER!!! It seems that they go by several different names but when we used them they were called Landmark Movers. They never told me that they were supposedly a "brokerage" company who outsource the actual move. They outsourced with One-way Van lines. They told me that our furniture would be delivered between the 1st and 2nd of August so they would pickup on the 27th of July. They picked up on the 27th and used extra
Lori KeltyUS•2 reviewsJun 14, 2021Horrible experienceHorrible experienceGateway Express is a scam brokerage firm - with great salesmen and no quality. Jared and CJ are liars who will tell you anything to get you to sign - including sob stories about being Vets. They are a disgrace and not to be trusted. Gateway Express subcontracted our move out to two other companies - One Way Movers and Diamond Movers. Both of these companies were equally as horrible. We paid a lot of money and were told our f
Lori K
MVMiguel VazquezUS•1 reviewOct 31, 2019Worst move in my life full of movesThis company provided my wife and I with the worst move in my life. We travel a lot, so we are not new at this (with experience, besides the US, in Spain, France, Brazil, Italy...). I would recommend to avoid this company, or at least not trust in anything they say and double check everything, little of what they say is true. They started by promising a move on Saturday, but movers never showed up. When I called they said
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ELElise US•3 reviewsJul 2, 2019Poor communication and unresponsiveOne Way Van Lines is unprofessional, unresponsive and will try to pile on extra charges. When loading my belongings into the truck at pick-up, the team did extra packaging (bubble wrap, etc) that they then charged me for. They did not ask me if I wanted to do that (even though I was present the whole time) and I assumed it was a part of the moving/packing estimate I'd negotiated with the company. When I was charged an extra $325,
SAsalim aljabariUS•1 reviewJul 1, 2019Dont be fooled by the good overall…Dont be fooled by the good overall review, READ before you book themMy experience with purple heart have been really bad for the following reasons:- They are not actually a moving company as they advertise, they are brokers, I could have booked with the US movers "which is the company that moved my stuff" directly and saved money. - They will give you many false info before you book, once you book and pay, they know you ca
Sara WilliamsGB•3 reviewsJan 7, 2019TERRIBLE COMPANY. DON'T HIRE PURPLE HEARTThis company contracts out to terrible carriers who are unprofessional, negligent and even criminal. We had numerous delivery times given with no shows, damaged and missing items, and the movers were kicking and throwing boxes. Many boxes were left out in the rain, we have 1/2 a bed, a missing video game console, etc. We now have to go through insurance claims to sort it all out. Purple Heart takes your money and then p
Sara W
ACAndrea Chiu US•2 reviewsDec 14, 2018Purple Heart Moving Group and One Way …Purple Heart Moving Group and One Way Van Lines are two companies that should be closed and the owners arrested. They are liars, dishonest and unprofessional. After they receive your payment they ignore you in every way. Do not hire them for any price. They damage your furniture, lose your belongings and do not give you any satisfaction, and they don't bother to locate nothing that they lost. It's been 4 months since
KAKatrinaUS•1 reviewOct 30, 2018DO NOT HIRE THIS INCOMPETENT COMPANY!!!!!!!!Do not trust anything they tell you or that is in writing (contract). Our entire experience has been very negative. As a first time consumer for hiring a moving company, I feel as though I was taken advantage of. They under estimated my cubic feet by almost 1/3, causing an increase of $1500.00. The damage that our belongings have suffered are unacceptable and non-repairable. The waiting time to receive your belongings is
AAAubrey ArloUS•1 reviewDec 1, 2018Used this team a month ago...Used this team a month ago while moving a 14-foot large WALL PAINTINGS from Maryland to Colorado. At the start the Customer Service manager seemed to be slower in responding my calls but yet when she answered she gave me the whole details about how they work and I followed up and my job was perfectly carried out. Everything was carefully handled and am very happy with them.December 2, 2018Unprompted reviewUsefulShare
JWJames WhiteUS•1 reviewNov 17, 2018I hired these guys to move my wife and…I hired these guys to move my wife and 2 kids recently and they did well, except for one of the movers who mistakenly broke our medium size dressing mirror. That's not too much problem though. Other than that, they were quick, reliable and respectful! The administrators accepted to recompense us, which they did. If we need to move again, we will still get in touch with this company.November 17, 2018Unprompted reviewUseful
DSDonna SmithUS•1 reviewOct 2, 2018Excellent serviceExcellent service, the guys were nice over the phone and during the move. Cannot be more happy with them, although they were a bit late.October 2, 2018Unprompted reviewUseful1Share
Christian BenfordUS•1 reviewFeb 7, 2023Very good servicesVery good services. Great hospitality and very helpful from buffalo to baltimoreFebruary 6, 2023Unprompted reviewUsefulShare
Christian B
NMNELSON MILLSOYUS•1 reviewNov 19, 2018A retiree and I also used the company…A retiree and I also used the company to transfer my belongings from Maryland to Ohio in August 2018. The service was very good all-round. The team arrived on time and likewise did the job nicely. They were dedicated to their job. Everything worked out without problems. Delivery was done by the deadline day. My things were perfectly handled. If I need to relocate again, I believe, I will go with them.November 19, 2018Un
Safety Record
No safety concerns or investigations on record.
Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Registered
May 2026
Insurance & Bond
Discussion
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