NEXT STOP RELOCATION
LANTANA, FL 33462
Flagged to Avoid“DMDavid MooreDec 11, 2025VerifiedIt was suppose to be a three man team. Driver arrives. One helper. He walks off. Big gash in the master bedroom hard floor after moving the king size metal frame. ...”
At a Glance
Red Flags
- 27 NCCDB consumer complaints on file
- Complaints up 225% year-over-year (2025: 4, 2026: 13)
- Operates as a broker (zero trucks, dispatches to third-party carriers)
Reviews
20 reviews across Trustpilot. 2 positive (10%). 18 negative (90%).
DMDavid MooreDec 11, 2025VerifiedIt was suppose to be a three man team. Driver arrives. One helper. He walks off. Big gash in the master bedroom hard floor after moving the king size metal frame. He points to it as I was responsi... See moreUseful1Share
GUGuestFeb 11, 2026VerifiedThe booking had it good points. I didn't think k it appropriate to have an estimate increased by more that 50% due to viewing pics on items that had already been included in the initial estimate... See moreUsefulShare
CACarmieApr 18, 2026VerifiedI was given a quote that is reasonable at this stage of moving. It was nice that I was given a discount for my husband's military service. I will review them further when the move is completed - we a... See moreUsefulShare
LCLatoya ClarkNov 4, 2025Will share how bad this experience was on my tiktok channel. Long story short, they took my deposit, was supposed to do the move at 8am. They got there at 10:30pm. They tacked on an additional $1700+... See moreUsefulShare
Scott RoseUS•2 reviewsAug 23, 2026VETS TAKING ADVANTAGE OF OTHER VETS!! Initial communication was great, with very reasonable price even though required deposit was high. Company explicitly stated that "they were the mover" when asked who would be moving in the shipment. Couple days prior to scheduled move, pictures were sent of items and was informed that the estimate would be higher than initially thought (went from 500 cf to 700cf) and required more deposit. Trusted their process and paid ext
Scott R
GUGuestUS•7 reviewsAug 14, 2026Not a recommendation of mine.I would imagine That the better reviews come from those exe using LOCAL moves. Not that all local moves were great, but that those produced the best ones. I'd presume that since the local moves had the same crew that loaded also unloaded. This of course alleviates multiple hands on the goods. Like many that reported here there were pricing changes. While the initial goods did not change significantly the same cannot be said about the c
CICieUS•3 reviewsAug 13, 2026The moving company showed up with 3…The moving company showed up with 3 people. They worked until 11pm. They left so much stuff behind at the house. I was in contact with the driver until about day 25. They stopped answering the phone and one text said call the driver. My stuff arrived 43 days from departure. The driver had many excuses as to why they took so long. Before they arrived the driver asked if I could find some people to unload my truck since it was him an
Jerry JeffordsUS•1 reviewAug 12, 2026Next Stop Relocation SCAMNext Stop Relocation:Estimate # NS6484880I’m finally getting around to disputing the charges for my relocation. So I’m finally sending the facts to someone who I hope will understand and agree that the billing was ridiculous.This was the very worst experience of my life, mostly due to Nacho (no last name) but also the entire team. I have the quoted estimate from Mark Edwards for $4,800 total and I paid $2,000 deposit. On March 20, 202
Jerry J
CUcustomerUS•1 reviewAug 8, 2026VerifiedAdded Cost and Extensive DamageAdded to cost at the last minute when storage dimensions were given in advance. Most of my items were severely damaged and the process to file a claim is so difficult that I have been unable to file a claim. February 7, 2026UsefulShare
KRKatherine ReddickUS•1 reviewJul 31, 2026Honestly just read the rest of the…Honestly just read the rest of the reviews.. TERRIBLE company to work with. AWFUL communication and GREEDY! They use your items as leverage to tack on extra money at the end for bullshit reasons. Never ever again July 30, 2026Unprompted reviewUsefulShare
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Chris “CyRo” RUS•1 reviewJul 20, 2026Terrible Company, Awful CommunicationQuote they gave was half of their carriers’ finalized price. Minimal to no contact, no confirmation on when they were coming to pick up goods after they initially stated they were confirmed for the wrong week. Are more than two weeks late with delivery, and now am fully unable to reach them. Terrible company.June 29, 2026Unprompted reviewUsefulShare
USUnhappy senior veteranUS•1 reviewJul 9, 2026VerifiedItems brokenItems broken, lost, some items delivered were not ours. Assumed those people have my things.Delivery Driver quite rude.Salesman lied. Offered Our own 26’ truck straight through & increased charge for this. Picked up starting at 5 pm in a rental truck. Semi delivered at the other end! April 10, 2026UsefulShare
Melissa CanningUS•1 reviewJul 6, 2026THIS COMPANY STEALS DEPOSITS!!I have filed with BBB as well as a police report. I was told by Alex Connor my deposit would be FULLY REFUNDABLE. The scenario I specifically asked about was if anything in the moving process fell through, would my deposit be refunded. He told me yes. Unfortunately, I needed to cancel the move and asked today for my deposit to be refunded. Now, they are inventing new rules and telling me it’s not. They have no invented a “3 day r
Melissa C
Austene MikiewiczUS•1 reviewJul 5, 2026Horrible companyHorrible company. My mom signed a move through them a while ago, we were first with another company then transferred to next stop after the contacted was signed. Once the mover finally came to pack our stuff after changing the set time multiple times, they wanted to Lesotho 80% of the money then and now which was not agreed upon. They packed my things on May 18th. It is Now July 5th and they barely ever answer us, if they do it’s once in a c
Austene M
DADarleneUS•6 reviewsJul 1, 2026The worstI was quoted one price, but had to pay more. I was told my move from Tx to Fl would be 5-7 days and it was 16. Mark said to call/text anytime he’d be with me whole transition. I now have 10-15 peoples names and numbers. They are very hard to get ahold of with #’s working one day and not the next. I’m still waiting on someone to call me back from corporate office. Now I need to file a claim for damaged items. Awful! Please don’t hire this company to help y
GEGeorgewUS•4 reviewsJun 25, 2026VerifiedHorrible companyHorrible company. Lied thst they are veteran owned and operated. Held my things in a truck until I paid cash. These are bad people. Stay away November 20, 2025UsefulShare
DEDEBBIEUS•8 reviewsJun 23, 2026DO NOT USE THIS COMPANY!Where do I begin. DON’T TRUST THIS COMPANY!!!! I’ll start there. Paid deposit, movers did not show. The guy I originally spoke with, Alex Connor, would not respond to texts, emails, or calls. After they didn’t show, the next day, I got a text saying the movers would be at my place between 11-12. When I responded, do not come I have cancelled move, they responded, sorry wrong number. Very shady people and company!!! If I could give a O score
MLMichelle LaycockUS•3 reviewsJun 4, 2026Bait and switch!! Don't get taken in!Great initial contact by and agreement made with Mark Edwards. As a military family, we prefer to support military owned companies. Had regular communication up to scheduled move date. Then started the issues. Be warned and beware...this is bait and switch at its finest...never is it disclosed that the move would be subbed out and that Next Stop is a broker! Our "mover" showed up outside of agreed time frame and tried
Holden BriscoeUS•1 reviewJul 29, 2026Pleasant Moving Experience Vanguard Movers hastily moved all my furniture; while keeping all my belongings protected. My mover Nashat was very friendly, and patient with the whole process. Nashat worked Extremely hard and fast. This guy gets work done! I’m very pleased with the outcome, and the timely manner of my moving experience. 07/ 29 / 2026July 29, 2026Unprompted reviewUsefulShare
Holden B
TATammyUS•1 reviewMay 31, 2026VerifiedAngel is my contract writerAngel is my contract writer. He is very kind and made the whole process so easy. Walked me through everything. Was very accommodating in my rushed move. Looking forward to the move in a week. I'm sure all will go wellMay 30, 2026UsefulShare
Safety Record
No safety concerns or investigations on record.
Pricing
No pricing data available for this mover yet.
Company Details
FMCSA Details
Registered
May 2026
Insurance & Bond
Discussion
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