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Mozart Moving Company

Mozart Moving Company

Mozart Moving Company is a moving company based in WEST ROXBURY, MA 02132. Rated 4.9/5 from 602 Google reviews. BBB rated A+ (accredited). USDOT 2583086, zero crashes in 24 months. 6 red flags documented.
Google4.9(602)
BBBA+

Strengths

  • 4.9/5 from 602 Google reviews
  • BBB A+ accredited since 2024, 11 years in business
  • Open 24 hours
  • Crew members Stephen, Maru, Gustavo, Alex, Anton, Max praised by name
  • Long distance capability: Boston to Florida, Boston to Miami, Boston to NY
  • Owner responds to every review with detailed professional responses
  • Repeat customer Sam Peretz used twice with same quality both times
  • Repeat business customer Maggie L used 5 years in a row
  • Furniture disassembly and reassembly included
  • Handles tight spaces and difficult access
  • Corporate/business moving capability
  • Interstate moving (Boston to upstate NY)

Red Flags

  • Wall damage reported, multiple contacts needed to resolve (vernetta allen)
  • Late arrivals: scheduled 11:30am-2pm, arrived 3:15pm. Specialist unresponsive (Yvonne Eheang Song)
  • Quality decrease over past years: repeat customer noted same move taking significantly longer with more movers (Uncho Jude Lee)
  • Lost box and broke fixtures in new house (Jonathan Sheffi)
  • Insurance upsell: contacted about $150 moving insurance before move (agent notes from earlier screenshots)
  • Tipping pressure: movers asked for tips and seemed disappointed by amount, but company does not communicate tipping norms (Sonja Tengshed)

FMCSA Record

USDOT

2583086

MC

904729

Status

AUTHORIZED

Crashes (24mo)

0

Fleet

7 trucks

Insurance

On file

Verify on FMCSA SAFER →

BBB Profile

Rating

A+

Accredited

Yes (since 2024-09-15)

Complaints (3yr)

0

How Mozart Moving Company Compares

Google Rating

Mozart Moving Company4.9
Market average~4.5

People

Crew: Stephen, Maru, Gustavo, Alex, Anton, Max

Reviews

13 reviews across Google. 9 positive (69%). 4 negative (31%). Average: 4.9/5 from 602 Google reviews.

5/5Google

The movers arrived right on time at 8am. They worked very quickly getting all of our boxes, some of which were probably packed a bit too heavy, and all of our furniture down the 2 flights of stairs and loaded into the truck. The furniture and 70 inch TV were all wrapped up in blankets and well protected. Everything was then moved into our new apartment and the crew took care to make sure everything was in the right place, exactly where we wanted it. They reassembled our TV onto its stand and our sectional sofa without any trouble. Not a single piece of glassware or dishware or anything else in our boxes was damaged in the move. Not a single chip or scratch on any of our possessions. The crew was professional and courteous. The only reason this is not a 5 star review is that the estimate was only 15 minutes more than the estimated time. That is unlike their 4% which is all the more impressive given that they did not do an in-person walk-through but instead relied on a web-based form that we filled out. After having a great experience with Mozart just under 2 years ago, we hired them again for another move. The experience was just as good this time as it was last time. Just wanted to reiterate what I said before, on time, professional, courteous, no breakage, and a great value. I highly recommend this company.

Sam Peretz

5/5Google

They were a little later than I expected and are a little pricey. However, the best of young men came to my house. They were professional, efficient, and courteous. They made me comfortable with their ability to disassemble and reassemble my stuff. I was missing a part, I sent a text to ask if they saw it, they told me exactly how to locate it. They seem to have a good day mindset all the hour. We all had a few laughs it seems they enjoy their work. Highly recommend this group.

Maggie Doble

5/5Google

Mozart Movers did an excellent job with our long-distance move from Boston to Miami. The team was professional, organized, and careful with our belongings from start to finish. They made a stressful interstate move feel surprisingly smooth. Communication throughout the process was clear and timely. Everything arrived in great condition, and the whole experience showed a high level of quality and care. I would definitely recommend Mozart Moving to anyone planning a move from Boston to Florida.

Pavel

5/5Google

We recently moved from Canton, MA to Norwood, MA, and had an excellent experience with Mozart Moving Company. Moving can be stressful, but their team made the entire process smooth and worry-free from start to finish. The movers arrived right on time, were professional, friendly, and handled all of our furniture and boxes with great care. They worked efficiently while still paying attention to the details, making sure nothing was damaged during the move. I especially appreciated how respectful they were of both our old and new homes.

Olga Kazlova

5/5Google

Was skeptical about moving companies. Got on the phone with Mozart and they were much more professional about everything. They had great pricing, but their Service exceeded all expectations. Anton and max were great. Went the extra mile. I also enjoyed my time talking to both of them. They were quick and also extremely cautious with my things. They wrapped everything up in moving blankets and taped things up. I'd recommend you choose Mozart when looking for a moving company.

Trip Verdi

5/5Google

Mozart Movers were a dream to work with! Leading up to the move, their coordinators are communicative and clear. Day of the move, the team took care with my furniture and wrapped up everything. They also disassembled and reassembled larger furniture, and they were able to handle furniture through tight spaces. The team of movers we had were a true pleasure to work with, special call out to Stephen, Maru, Gustavo, and Alex! Thank you for making our move so easy!

Nikki Slaughter

5/5Google

I hired Mozart Movers for an interstate move, it was my first time using professional movers and my first time moving A LOT of stuff. Stephen and his team were sooo kind and reassuring (I was so stressed and anxious). They worked quickly and efficiently. I hope I never have to move all of this stuff again, but if I do I would absolutely work with them. Thank you Stephen!

Celia Cortellino

5/5Google

Worked with Mozart 5 years in a row for a work project and could not recommend them enough! Their customer service is incredible, they were able to change the day of our move last minute, show up early, and pull off a seamless move. They are the best!

Maggie L

4/5Google

The movers were punctual, finished early, friendly and communicative, and took care with our things. The only thing is that the company did not mention tipping the movers in any of their communication, so when the movers asked for it and I gave them each a tip, they seemed disappointed by the amount. I just did not know, we have never hired movers before, so I'd appreciate if Mozart communicated what is normal in this area before the movers came.

Sonja Tengshed

3/5Google

We used Mozart for all of our past movings as we were very satisfied. This time, they were a bit off. It took us 5+ hours to move from a second floor unit to a first floor unit with 4 movers. My husband even borrowed a cart and moved things himself to expedite the process but still it took forever. Or we could have used their packing service but we did the exact same thing 2 years ago and it took us like 3-4 hours with only 3 movers. We probably should have just hired workers directly given we did not even need a truck. The quality and service decreased in the past years.

Uncho Jude Lee

3/5Google

Team was great, efficient, and communicative, but they lost one of our boxes and broke a few things, including one of the fixtures in our new house. I would probably try someone else before using Mozart again.

Jonathan Sheffi

2/5Google

I used Mozart because many reviews mentioned affordable and efficient. Starting from the beginning, they came late. My schedule was between 11:30am to 2 pm and they arrived at 3:15pm with a late notice. I had to call several times to talk to the specialist but no response. After a long message, he finally got back to me that the movers were still in the previous schedule. I got that but it would be better to be notified when they know they will be late. My moving size was between studio and one bed room and all my stuff was packed except big furniture like wardrobe or book shelves. So it should be just load and unload. It took 3 hours 15 min as 4 hours in total with 45 min travel time. The drivers were kind and careful but I would not recommend or choose Mozart anymore.

Yvonne Eheang Song

1/5Google

My walls were damaged and I had to contact them several times to resolve the matter! Requested pickup 12pm-1pm. Driver contacted me at 9:57am for pickup. Too much stress I will never use this company again or recommend them. Not mozart!

vernetta allen

Location

99 RIVERMO0RE ST, WEST ROXBURY, MA 02132

(161)739-0460

Service Areas

Mozart Moving Company

4.9 WEST ROXBURY, MA 02132