Mark the Mover, Inc.
Strengths
- 4.5/5 from 117 Google reviews
- BBB A+ accredited since 2001 with 0 complaints
- USDOT 758674, MC-342211 — authorized for interstate household goods
- Satisfactory FMCSA safety rating (reviewed 05/05/2011)
- 0 crashes in 24 months, 0% out-of-service rate
- 24 years in business — long-established operation
- 16 power units — large fleet
- Member of American Moving and Storage Association and Georgia Movers Association
- Repeat customers (Jane Callaway — 2 moves in 6 months)
- Owner responds to all Google reviews
Red Flags
- $700 table damage compensated at $19 — 60 cents per pound insurance used to minimize all damage claims
- $600 entertainment center damage compensated at $48 — company uses 'particle board exclusion' clause in contracts
- Owner responses are combative and legalistic — calls customer reviews 'highly embellished and overly flamboyant'
- Employee spoke aggressively to customer's wife and threatened about repair conditions
- Movers accused of 'vandalizing' customer's property — customer now on the hook for repairs
- Home smelled like cigarettes after movers left
- Mover used bathroom and left it smelly and unclean — same mover wouldn't wash hands without being asked
- Hidden travel time charges — not disclosed upfront, added to bill as 'standard charges'
- Only 4,930 miles reported in 2024 for a 16-truck fleet — suspiciously low operational volume
- Only 2 drivers registered for 16 power units
- BBB customer reviews average 2.5/5 — contrasts Google 4.5
- Customer cried from anxiety after watching movers destroy her furniture
Pricing
Hourly rate: $195/hr + $195 travel fee
studio
$761
1br
$1,014
2br
$1,554
3br
$2,204
4br
$2,854
5br
$3,504
Phone survey, adjusted +30% for typical conditions. Two tiers: 2 men at $195/hr (Mon-Fri 2hr min, Sat-Sun 3hr min) for studio/1BR, 3 men at $250/hr for larger 2BR+. $195 travel fee (1hr). 26ft truck, all materials included. Studio ~2hrs, 1BR ~3hrs, 2BR ~4hrs (3-man), 3BR ~6hrs, 4BR ~8hrs, 5BR ~10hrs.
Source: Surveyed (2026-05-20)
FMCSA Record
USDOT
758674
MC
342211
Status
Active
Crashes (24mo)
0
Fleet
16 trucks
Drivers
2
Insurance
On file
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
0
How Mark the Mover, Inc. Compares
Google Rating
2BR Move Price
People
Owner: John Morrow
Repeat Customers
Reddit: queenofteacups7 (3 moves including Savannah to Atlanta), phylloldilersghest (twice, will use again)
Reddit Community
“Mark the Mover. I've moved three times with them, including from Savannah to Atlanta, and they were 100% every time. Worth the $$$ to me.”
u/queenofteacups7 in r/r/Atlanta
“Not sure what 'light items' means but Mark the Mover has a minimum of like three hours or something like that. Mark the Mover. Tip in cash.”
u/mamabear00420 in r/r/Alpharetta
“Mark the Mover is the gold standard. Are they the cheapest? No. Are they gonna show up on time, work quickly and get your belongings to where they need to be in one piece? 1000%. I've used them twice and will use them again. Professional, efficient, courteous and they'll treat your stuff as if it was their own. A Smyrna to Smyrna move should be reasonable assuming you don't live in a palace. Good luck!”
u/phylloldilersghest in r/r/Atlanta
Independent in Atlanta. VERY GOOD PERFORMER per MovingScam Superlist. Phone 404-351-0018. MC #342211. As of 12/3/10 had 'A+' BBB with 0 complaints in 36 months. Has 15 trucks (vs 25 for Atlanta Peach). Claims ratio about 5%, which is 'almost unheard of in the industry.' The owner, John Warren, told a MovingScam moderator that he expects it to be closer to 6% in 2010, 'still incredibly low.' Hundreds of mostly excellent reviews on kudzu.com that 'sound genuine and also 25 or so 5-star reviews on yelp.com.' Archie White (industry expert and president of A.C. White Relocations in Atlanta) emailed MovingScam moderator in 2/07 that 'Mark the Mover is considered a good, local moving company. For local moves, I would recommend either A.Peach or Mark the Mover with the same confidence.' We have 7 rave reviews of Mark the Mover for local moves. One very detailed is by 'Jennings'. One is by 'nullset' (real name Buddy). A person posting as 'x.moving' gave Mark the Mover a rave review for a local move and was planning to use them again.
2 complaint records on MovingScam:
Reviews
9 reviews across Google, Reddit. 6 positive (67%). 3 negative (33%). Average: 4.5/5 from 119 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | These people were great! From the initial call with Lot, to the drive with Pablo, Dylan, and Thomas. Brandi was also awesome on the follow up. I had a complicated move with pick up at two different locations and drop off two hours away during the process. I used a different company two years ago, and it was a completely different experience. | Atlanta Endodontics | |
| 5/5 | I've used Mark the Mover twice in the past 6 months and I highly recommend them! I requested that the same team assist with my second move and they were fantastic. They made the process easy and were highly responsive. | Jane Callaway | |
| 5/5 | They moved so quickly they destroyed two pieces of very expensive furniture, damaged the walls and scuffed the paint in our brand new home. Somebody named Delrin or maybe Deleon spoke very aggressively to my wife and threatened that if we had anybody but him fix the furniture and our home we weren't covered. We spent $2,000+ with Mark the Movers. Spent another $1,000 on replacing furniture after settling for half the value. Our home also smelled like cigarettes after the movers were in there. | Nick Callum | |
| 5/5 | Mark the Mover. I've moved three times with them, including from Savannah to Atlanta, and they were 100% every time. Worth the $$$ to me. | queenofteacups7 | r/Atlanta |
| 5/5 | Not sure what 'light items' means but Mark the Mover has a minimum of like three hours or something like that. Mark the Mover. Tip in cash. | mamabear00420 | r/Alpharetta |
| 5/5 | Mark the Mover is the gold standard. Are they the cheapest? No. Are they gonna show up on time, work quickly and get your belongings to where they need to be in one piece? 1000%. I've used them twice and will use them again. Professional, efficient, courteous and they'll treat your stuff as if it was their own. A Smyrna to Smyrna move should be reasonable assuming you don't live in a palace. Good luck! | phylloldilersghest | r/Atlanta |
| 1/5 | Please stay away from this company! The Team lead carelessly broke my $600 entertainment center; my flat screen tv's which were 3 were being yanked off the wall. One of my entertainment centers in the kids room was left behind because they couldn't figure out how to remove the screws from the wall! I suffer from anxiety and I literally cried after they were done! I paid almost $900 to watch two men destroy all of my furniture that I worked so hard for!! | Anita Nzenwa | |
| 1/5 | If you value your items or property, DO NOT use this service. They came to my home in Atlanta and vandalized my property. They said I gave them permission to. Now I am on the hook for repairs and replacement plus disposal fees. | John Taveras | |
| 1/5 | Broke my $700 table and offered me $19 for it. Unprofessional and amateurish. Find a different moving company. | Dan Craven |
These people were great! From the initial call with Lot, to the drive with Pablo, Dylan, and Thomas. Brandi was also awesome on the follow up. I had a complicated move with pick up at two different locations and drop off two hours away during the process. I used a different company two years ago, and it was a completely different experience.
Atlanta Endodontics
I've used Mark the Mover twice in the past 6 months and I highly recommend them! I requested that the same team assist with my second move and they were fantastic. They made the process easy and were highly responsive.
Jane Callaway
They moved so quickly they destroyed two pieces of very expensive furniture, damaged the walls and scuffed the paint in our brand new home. Somebody named Delrin or maybe Deleon spoke very aggressively to my wife and threatened that if we had anybody but him fix the furniture and our home we weren't covered. We spent $2,000+ with Mark the Movers. Spent another $1,000 on replacing furniture after settling for half the value. Our home also smelled like cigarettes after the movers were in there.
Nick Callum
Mark the Mover. I've moved three times with them, including from Savannah to Atlanta, and they were 100% every time. Worth the $$$ to me.
queenofteacups7
Not sure what 'light items' means but Mark the Mover has a minimum of like three hours or something like that. Mark the Mover. Tip in cash.
mamabear00420
Mark the Mover is the gold standard. Are they the cheapest? No. Are they gonna show up on time, work quickly and get your belongings to where they need to be in one piece? 1000%. I've used them twice and will use them again. Professional, efficient, courteous and they'll treat your stuff as if it was their own. A Smyrna to Smyrna move should be reasonable assuming you don't live in a palace. Good luck!
phylloldilersghest
Please stay away from this company! The Team lead carelessly broke my $600 entertainment center; my flat screen tv's which were 3 were being yanked off the wall. One of my entertainment centers in the kids room was left behind because they couldn't figure out how to remove the screws from the wall! I suffer from anxiety and I literally cried after they were done! I paid almost $900 to watch two men destroy all of my furniture that I worked so hard for!!
Anita Nzenwa
If you value your items or property, DO NOT use this service. They came to my home in Atlanta and vandalized my property. They said I gave them permission to. Now I am on the hook for repairs and replacement plus disposal fees.
John Taveras
Broke my $700 table and offered me $19 for it. Unprofessional and amateurish. Find a different moving company.
Dan Craven
Location
1504 CARROLL DR, ATLANTA, GA 30318
(404)351-0018
Service Areas
Mark the Mover, Inc.
Mark the Mover, Inc.
★ 4.5 ATLANTA, GA 30318 . 24+ yrs