L'Goff Moving Services
Strengths
- 4.5/5 from 114 Google reviews
- 0 crashes in 24 months, 0% out-of-service rate
- 5-time repeat customer praises consistency
- Josh (lead mover) praised as outstanding long-term employee
- Long-distance moves (GA to FL, GA to NC) completed successfully for some customers
- Piano moving capability
- Owner responds to Google reviews
Red Flags
- Owner Kyle harasses customers on the phone — yelling, calling repeatedly after being hung up on, blaming customer for company errors
- Owner reports negative reviews to Google and threatens customers with 'appropriate authorities'
- Charged full amount after leaving voicemail about 'working out a fair price' — before customer could respond
- FMCSA operating authority 'NOT AUTHORIZED' despite performing interstate moves (GA to FL, GA to NC)
- Only 1 power unit and 1 driver registered — very small operation
- No BBB profile
- Systematic ghosting on callbacks and damage claims — multiple independent reviewers describe identical pattern
- No-shows on scheduled walk-throughs and moves — multiple reviewers report being ghosted
- Phone disconnects when calling for quotes — reviewer describes phone cutting out repeatedly
- Movers used customer's toilet without flushing
- Credit card payment taken over mover's personal cell phone in front of other movers
- Dressers flipped upside down with heavy items stacked on top — destroyed both dressers
- Vintage heirloom lamps (40+ years old) shoved into boxes with items piled on top — broken
- Owner assumed customer couldn't afford service and recommended other movers — condescending
FMCSA Record
USDOT
2983893
MC
15633
Status
Active
Crashes (24mo)
0
Fleet
1 trucks
Drivers
1
Insurance
On file
How L'Goff Moving Services Compares
Google Rating
People
Owner: Kyle Goff
Reviews
6 reviews across Google. 2 positive (33%). 4 negative (67%). Average: 4.5/5 from 114 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | This was my 5th time using L'Goff Moving, and once again Kyle and his team exceeded every expectation. They recently handled a long-distance, out-of-state move for my daughter, and the entire process was prompt, efficient, and completely stress-free. Josh, the lead mover and a long-time employee, was outstanding as always. | Curtis Caldwell | |
| 5/5 | My husband and I were moving from Athens to Florida. We came across L. Goff and it couldn't have been a better decision. They arrived on time the day of the move and got right to work. They were extremely respectful, hardworking, and also fun too. | Caroline Nealey | |
| 3/5 | Two of the movers were careless with my furniture throughout the move, hitting doors, walls, and even the chandelier in the apartment lobby. One of the movers even decided to use my toilet without flushing. I was asked to give credit card info over the phone via one of the movers' cell phones, in front of the movers. | Caleb Dorr | |
| 1/5 | The owner called me and harassed me on the phone, blaming me for their errors to the point that I had to hang up. He then called me several more times in a row which I declined to pick up. This is unacceptable business behavior. Further update: I have also contacted Google. You did harass me on the phone, accusing me of being at fault. When I hung up because you were yelling at me, you called me several more times. | Heather C | |
| 1/5 | Damaged my floors, did not do what we hired them to do. They didn't come with any tools and said they couldn't assemble. Kyle couldn't be bothered to call us back. Kyle called after this review was posted — left a voicemail that he hasn't charged us yet because he wants to work out a fair price. We were charged the full amount the next day before we had a chance to call back. He implied it was our fault because we asked them to remove plastic wrapping. I don't have a couch. | C D | |
| 1/5 | Do not pay for them to pack your things. They'll break everything you care about and then say it's your fault for not paying them extra. My brand new bedframe rails had been ripped out, two vintage lamps (one 40+ years old, gifted by someone who had passed away) were broken because they were shoved into boxes with other items piled on top. Total ~$880 in damage. All they could offer was a few cents per pound since we didn't pay for insurance. | Vanessa G |
This was my 5th time using L'Goff Moving, and once again Kyle and his team exceeded every expectation. They recently handled a long-distance, out-of-state move for my daughter, and the entire process was prompt, efficient, and completely stress-free. Josh, the lead mover and a long-time employee, was outstanding as always.
Curtis Caldwell
My husband and I were moving from Athens to Florida. We came across L. Goff and it couldn't have been a better decision. They arrived on time the day of the move and got right to work. They were extremely respectful, hardworking, and also fun too.
Caroline Nealey
Two of the movers were careless with my furniture throughout the move, hitting doors, walls, and even the chandelier in the apartment lobby. One of the movers even decided to use my toilet without flushing. I was asked to give credit card info over the phone via one of the movers' cell phones, in front of the movers.
Caleb Dorr
The owner called me and harassed me on the phone, blaming me for their errors to the point that I had to hang up. He then called me several more times in a row which I declined to pick up. This is unacceptable business behavior. Further update: I have also contacted Google. You did harass me on the phone, accusing me of being at fault. When I hung up because you were yelling at me, you called me several more times.
Heather C
Damaged my floors, did not do what we hired them to do. They didn't come with any tools and said they couldn't assemble. Kyle couldn't be bothered to call us back. Kyle called after this review was posted — left a voicemail that he hasn't charged us yet because he wants to work out a fair price. We were charged the full amount the next day before we had a chance to call back. He implied it was our fault because we asked them to remove plastic wrapping. I don't have a couch.
C D
Do not pay for them to pack your things. They'll break everything you care about and then say it's your fault for not paying them extra. My brand new bedframe rails had been ripped out, two vintage lamps (one 40+ years old, gifted by someone who had passed away) were broken because they were shoved into boxes with other items piled on top. Total ~$880 in damage. All they could offer was a few cents per pound since we didn't pay for insurance.
Vanessa G
Location
10 HUNTCLIFF WAY, ATHENS, GA 30606
(706)612-8308
Service Areas
L'Goff Moving Services
L'Goff Moving Services
★ 4.5 ATHENS, GA 30606