trunk
Lambert Transfer & Storage North American Van Lines truck

Lambert Transfer & Storage

Opelika, AL 36801 . 38+ years in business

4.4

92 Google reviews

BBBA+

Lambert Moving Systems has been around for over 100 years! I think that says it all. From the top down, their leadership genuinely cares about their customers and it shows in every detail of the exper...

Evan Crawford

Lambert Transfer & Storage is a 38-year-old moving company based in Opelika, AL 36801. Rated 4.4/5 from 92 Google reviews. BBB rated A+. 7 red flags documented.

Authority

Not Authorized

Crashes (24mo)

0

BBB

A+

902 Fox St, Opelika, AL 36801

(334) 745-5706

Verify on FMCSA SAFER

At a Glance

Strengths

  • 4.4/5 from 92 Google reviews
  • BBB A+ with only 1 complaint in 3 years
  • 38 years in business (since 1987)
  • North American Van Lines agent, cross-country capability
  • Multiple cross-country moves praised (CA to AL, AL to TX, FL to VA)
  • Some customers paid less than quoted due to under-weight loads
  • Carlton and Brittany praised by name for communication and coordination
  • Repeat customers documented

Red Flags

  • Not BBB accredited despite A+ rating
  • $3,000 cost overrun from estimate reported
  • Damage claims routed to North American national claims, Lambert does not handle directly
  • Missing items reported (video games, china cabinet glass) with no resolution
  • Packers smelled like marijuana during corporate move
Show 2 more red flags
  • Scheduling failures (day-late arrivals, 2-day pack crammed into 1 day)
  • Furniture damage with delayed and evasive resolution process

How Lambert Transfer & Storage Compares

Google Rating

Lambert Transfer & Storage4.4
Market average~4.5
LocalLong DistanceInternationalCommercialPackingStorage

Reviews

8 reviews across Google. 4 positive (50%). 4 negative (50%). Average: 4.4/5 from 92 Google reviews.

5/5
Google

Lambert Moving Systems has been around for over 100 years! I think that says it all. From the top down, their leadership genuinely cares about their customers and it shows in every detail of the experience. They operate with integrity, accountability, and a customer-first mindset that every other moving company should be striving for.

Evan Crawford

5/5
Google

Just one word describes our entire experience: OUTSTANDING! From initial communication to quote to follow through to the actual pack and move. I was confident in each step. Nothing broken. Handled with care. Professional.

Jean E M Shorter

5/5
Google

We move A LOT due to my husband's job, and this move was the BEST we have ever experienced. It was a cross country move from CA to Auburn, AL, with 6 weeks of storage. Carlton was amazing from start to finish. His team and workers are professional, courteous, and hard working. Highly recommend.

Marcy Crouch

5/5
Google

I had a great experience with John, Donald H, and his team. We moved from AL to TX and everything went very smoothly, we received our things in record time (3 days) and due to our things being under the weight quoted, we ended up paying less. 10/10 would recommend.

Betsy Corona Uterinohlen

2/5
Google

I moved from Auburn, AL to Williamsburg VA. The problems started when the trackers showed up a day late. When we arrived the delivery was satisfactory but there was damage. I sent a claim to Lambert and was told they would contact me. A month later I was told I had to contact North American national claims. Lambert never did anything with my claim.

James McDonald

1/5
Google

Absolutely horrible corporate move. Glad the company paid for it and not me. Packers smelled like marijuana. The guys who moved everything were quick and sloppy, 1600 square foot home, shouldn't have been as hard as it was made.

Katherine Walker

1/5
Google

Just got a call from them and my move is going to cost me $3,000 more than my estimate!! If you're that far off, why even give an estimate? They would have been more accurate drawing numbers from a hat.

Todd Carpenter

1/5
Google

After weeks of calling attempting to locate my child's missing games and after weeks of being told lies of they are lost or he will be back later I spoke with Chris and he stated that he does not have dishonest employees and due to lack of complaints it's nothing he could do.

Mercedes Landfair

Safety Record

No safety concerns or investigations on record.

Pricing

No pricing data available for this mover yet.

Company Details

Insurance & Bond

No active insurance filings on record with FMCSA

BBB Profile

Rating

A+

Accredited

No

Complaints (3yr)

1

People

Owner: Charles Hurley, Director

Service Areas

Discussion

Had an experience with this company? Share it here.

Lambert Transfer & Storage

4.4 Opelika, AL 36801