Georgia Pack and Load Moving & Storage
Strengths
- 4.7/5 from 543 Google reviews — strong volume
- USDOT 902005, MC-396014 — authorized for interstate household goods
- Satisfactory FMCSA safety rating (compliance review 01/25/2021)
- 12 power units, 18 drivers — mid-size fleet
- 0 crashes in 24 months
- 480,000 miles driven in 2025 — active operational volume
- General Manager Clifford praised for exceptional damage resolution
- Crew members praised by name — Will, Fred, Andrew, Deshawn, Pedro, Kenneth, Dee, Jesus, Saul
- Interstate and storage capability
- Owner responds to all Google reviews
- 5-time repeat customer
Red Flags
- Missing items from storage — reviewer lost thousands of dollars in possessions that never made it to new residence
- Urine on bathroom floor — movers missed the toilet
- Food waste left behind — apple core in pantry, melted yogurt in refrigerator removed with razor blade, Uber Eats left in fridge
- Muddy shoes tracked across carpet
- Items thrown unwrapped into boxes on day 2 when different crew arrived
- 15.4% driver out-of-service rate — above 6.67% national average
- 25% vehicle out-of-service rate — above 22.26% national average
- Owner asks customer to 'take down this false review' in public response — accuses customer of dishonesty
- No BBB profile despite mid-size fleet (12 trucks, 18 drivers)
- TrustDALE certification questioned by reviewer — email address not valid
- Customer had to substitute for missing 3rd mover — husband did the work to stay on budget
FMCSA Record
USDOT
902005
MC
396014
Status
Active
Crashes (24mo)
0
Fleet
12 trucks
Drivers
18
Insurance
On file
How Georgia Pack and Load Moving & Storage Compares
Google Rating
Independent in Suwanee. Phone 770-409-8890. As of 12/3/10 had 'A+' BBB with 2 complaints in 36 months. 6 trucks. One Hostage Load complaint dating from 2004 on protectyourmove.gov. 1152 intrastate moves in 2009. 'jphdasw2002' gave the company an excellent review for moving two apartments into a house.
2 complaint records on MovingScam:
Reviews
6 reviews across Google. 3 positive (50%). 3 negative (50%). Average: 4.7/5 from 555 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | If I could give more than five stars, I would. This company just moved my family and I into our dream house. Everything about this move was professional, clean, and efficient. Before we even committed to moving with them, they came over to do a quote and were very realistic and upfront, which made it really easy to pick them. Special shoutout to movers Will, Fred, Andrew, and Deshawn! | Jonathan Sandberg | |
| 5/5 | Amazing experience. From working with Real on the quote all the way to the last item moved in. We did an interstate move, originating in Atlanta. Pedro and his crew were amazing doing the packing. Our stuff was stored for nearly a month. Kenneth and Dee moved us in to our new home. They are the best movers I've ever had. | Michael McKinnon | |
| 5/5 | After expressing our concerns and providing pictures, we received exceptional customer service and support from Clifford, the General Manager. I consider Clifford's engagement and efforts to be above and beyond, as he really demonstrated that he genuinely valued our business and wanted to do right by us. | Alan Everett | |
| 3/5 | I've moved several times in my life and I have never experienced such a careless moving crew. They damaged several of my antiques, as well as other furniture. Didn't put the beds back together correctly, broke the power base for my bed. To make matters worse we had a representative from the company come out to look at the damage and instead of being honest he said when he returned from vacation he would send a person to repair the furniture. | A Dushane | |
| 1/5 | Horrible experience, when I moved to another state. Many things were broken, but that wasn't the worst of it. They put my things in storage at their place, and a lot of my possessions did not make it to my new residence. The foreman that moved me out of my house in Georgia told me he would be here for the full move, but he didn't. I am constantly finding things that are missing. I lost thousands of dollars in missing items. | Thomas | |
| 1/5 | They walked over his carpet with muddy shoes and made a sloppy mess in one of his bathrooms. They used one of my bathrooms primarily but missed the toilet as there was a lot of urine on the floor. Items not packed on the first day were just thrown in existing boxes in a wad with no wrapping. Your unpackers had food delivered to them and left items in my refrigerator — one item was yogurt which had melted and had to be removed with a razor blade. I found an apple core in the pantry eaten by one of the packers. | Steve Hammond |
If I could give more than five stars, I would. This company just moved my family and I into our dream house. Everything about this move was professional, clean, and efficient. Before we even committed to moving with them, they came over to do a quote and were very realistic and upfront, which made it really easy to pick them. Special shoutout to movers Will, Fred, Andrew, and Deshawn!
Jonathan Sandberg
Amazing experience. From working with Real on the quote all the way to the last item moved in. We did an interstate move, originating in Atlanta. Pedro and his crew were amazing doing the packing. Our stuff was stored for nearly a month. Kenneth and Dee moved us in to our new home. They are the best movers I've ever had.
Michael McKinnon
After expressing our concerns and providing pictures, we received exceptional customer service and support from Clifford, the General Manager. I consider Clifford's engagement and efforts to be above and beyond, as he really demonstrated that he genuinely valued our business and wanted to do right by us.
Alan Everett
I've moved several times in my life and I have never experienced such a careless moving crew. They damaged several of my antiques, as well as other furniture. Didn't put the beds back together correctly, broke the power base for my bed. To make matters worse we had a representative from the company come out to look at the damage and instead of being honest he said when he returned from vacation he would send a person to repair the furniture.
A Dushane
Horrible experience, when I moved to another state. Many things were broken, but that wasn't the worst of it. They put my things in storage at their place, and a lot of my possessions did not make it to my new residence. The foreman that moved me out of my house in Georgia told me he would be here for the full move, but he didn't. I am constantly finding things that are missing. I lost thousands of dollars in missing items.
Thomas
They walked over his carpet with muddy shoes and made a sloppy mess in one of his bathrooms. They used one of my bathrooms primarily but missed the toilet as there was a lot of urine on the floor. Items not packed on the first day were just thrown in existing boxes in a wad with no wrapping. Your unpackers had food delivered to them and left items in my refrigerator — one item was yogurt which had melted and had to be removed with a razor blade. I found an apple core in the pantry eaten by one of the packers.
Steve Hammond
Location
4103 TENCH RD SUITE 100, SUWANEE, GA 30024
(770)458-2510
Service Areas
Georgia Pack and Load Moving & Storage
Georgia Pack and Load Moving & Storage
★ 4.7 SUWANEE, GA 30024