FIRST NATIONAL VAN LINES INC

EREricDUS•12 reviewsAug 27, 2025I wouldn't touch them with a 10-foot poleNVL moved me from the Bay Area to Colorado. They were about 50% more than any other mover quoted me, but I was encouraged by, among other things, their commitment to quality work and prompt resolution of claims. Ha! I grossly overpaid and they refuse to make good on the items they broke or lost.They delivered +/- 60 boxes to my apartment. Other than setting up the furniture, they did not unpack any boxes. Over the next coup

CJC. J. F.US•9 reviewsAug 24, 2025Terrible Terrible Terrible!!Terrible Terrible Terrible!!! Don't let National Van Lines do an online visual inventory for your move. After the online process is finished assurances are given that if you need to make any changes to let them know. I did! And received no return email or phone call after my two attempts to contact the inventory scheduler. On moving day, last minute revisions were made but there weren't enough boxes or shipping materials. We were t

Patty DirksmeyerUS•1 reviewJul 14, 2025Very Bad Experience. Do not recommend this companyAfter my load was picked up, I could not reach anyone to get a delivery date. The movers called me to let me know they were 7 minutes away on the delivery day, so no advanced warning. The load was cross docked (transferred to another truck) and many of our items were disassembled and not packed correctly, so they were damaged. When the truck door was opened at the drop off location, items actually fell o

Patty D

Jon LightfootUS•2 reviewsJul 3, 2025Warning - Read before booking and explore other optionsWarning, this was an awful experience. The date of the move changed the day-of the move, which caused a ripple in our entire departure causing us to lose booking on hotels and as you can imagine having to shift the entire support on the other side of the move. Then the same exact thing happened the day of delivery, changed at the last minute after calling me to give me a "100% guarantee" of the delivery da

Jon L

Ivan BliminseUS•1 reviewJul 31, 2026They talk the talk, but...My wife reached out to National Van Lines as we prepared for a move from South Carolina to Michigan. We had a very bad experience with another moving company for the move to SC, which my wife explained to the scheduling consultant. My wife was assured things would be very different with National Van Lines and that it would be a much better experience than our previous multi-state move.Things went sideways as we got close to the moving

Ivan B

Marchelle VianeseUS•1 reviewApr 17, 2025Sister got screwedLast June, my sister had this company in Erie move her house belongings to storage there in Erie till she found a place to live. Cost was terrible. She paid alot monthly for storage. She found a place in Erie, a week into this month. They delivered her furniture, and discovered her large tv was broken on the corner. When Direct tv did her hook up, the TV didn't work properly. It worked great at her last home. My sister called them about

Marchelle V

brian bigleyUS•1 reviewDec 21, 2024Poor moving experience We’ve had good movers and poor movers, and the group we had from National Van Lines was absolutely in the poor camp. They aren’t the worst movers ever (North American Van Lines, you still own that title in my book), but they are in the running for second place. The promises and lies:“You’ll be the only load on our truck.” “You’re big, so you’ll be the first and only load.” “Only load.” Multiple times said by the driver. A lie each and

DJDenise JohnsonUS•7 reviewsJul 20, 2026The gentlemen were very nice and…The gentlemen were very nice and helpful. They got things done in good time. I really appreciated all there helpJuly 20, 2026Unprompted reviewUsefulShare

Laura RobertsUS•1 reviewJun 15, 2026Excellent serviceOur moving coordinator, Fazal, was excellent. He explained the process to get an accurate quote and he was there for me when I had questions. The office staff was also very helpful. Our driver Kevin was especially excellent! He called to let us know exactly when he would be at each house and arrived right on time. The moving crew was very polite and rewrapped items that we had wrapped that they felt was not thorough. We had most of our things

Laura R

Mike CampbellUS•1 reviewMar 11, 2025FANTASTIC MOVE WITH NATIONALFrom the beginning with Sam Meredith the Coordinator to Ed the lead driver to our loading and unloading crews it was an EXCELLENT WELL EXECUTED EXPERIENCE! Sam was on his game through the whole process and made us feel comfortable enough to choose National over other competitors! His follow through was extremely professional and very much appreciated! Our move was from southern Indiana to Dallas Texas! Ed our driver was amazing and

Mike C