Coast Transfer & Storage

Some issues here. Ive completed four interstate moves in the past 10 years and have used professional movers each time, so I know what a competent operation looks like. Coast Transfer fell short of that standard. The process was unnecessarily challenging from start to finish. Communication was unreliable, and the company struggled with basic administrative tasks like scheduling delivery and issuing an invoice for payment. Emails went unanswered, and nearly every step required repeated follow-up calls. Our Move Manager, Suzie F., was disorganized and scattered, and was dismissive and defensive when asked for basic accountability. The packing crew was efficient with space, which saved us money, but the inventory and labeling of our goods was a hot mess. We still have no idea where many things are. Edit to add: Mayflower has not responded to us. Also, as weve unpacked, weve found damage to irreplaceable heirlooms. Framed family pictures were packed in the same box as garden tools, for example.

BURP

We would not use Coast Transfer again. This wasnt our first move, and were familiar with how professional moving services operate. Coast Transfer made a straightforward process far more difficult than necessary. Communication was consistently poor, and our move manager was inefficient and uncoordinated. Emails were not answered, and routine steps like scheduling and billing required multiple follow-ups. When we raised concerns, the move manager was curt and indifferent. A professional moving service should simplify a move and minimize the burden on customers. That was not our experience with Coast Transfer.

BAR33 RANCH

Really disappointed with the cost for value here. 1 bedroom apartment 1 person, moving 9 miles down the road. Perhaps because of this easy move they assigned me their C team, who showed up ready to complain that there were 8 flights of stairs and no elevator at my apartment complex. One showed up apparently hungover or sick. The move took all day with 4.5 people whereas when I did a similar move the year ago, it took half the time with 2 people. They managed to drop my new desk down a flight of stairs, completely ruined that. I paid nearly $2000 for a same city, 1 bedroom pack and move. What I got was the most unprofessional, sloppy move Ive ever experienced.

Molly Visa

Coast Transfer & Storage was responsible for handling our military move. The movers were unprofessional and their household goods inventory was inadequate and wrong. It was their errors that have left us unable to file claims that will allow us to see any compensation for the items that went missing under their supervision. Their lackluster effort when it comes to moving military members just shows that they are counting on your claims officer to pick up the slack. In the end, we just cut our losses.

Jake Court

WORST MILITARY MOVE OF MY LIFE! Our stuff was packed out in July and now its November and I still havent received it! They almost never answer the phone and when she does she has no answers at all. Oh and to top it all off I was just contacted by a young man who received MY couch in his household goods shipment! This company doesnt care about the customers at all.

Aly Pastorella

We ordered a large shed on Wayfair and Coast Transfer and Storage delivered the shed without having me sign the paperwork. I wasnt home that day and asked them to please call me when they arrive. They didnt call, they just dropped the huge and heavy shed in front of our garage door. I called to complain and the office said the delivery people would be back later in the day to move it for me but they didnt come back. Very unprofessional.

MTG INC

unreliable, slow to respond, and clueless.

Mr Alan Paroma