Budget Movers

Case Timeline

Stephani A. . Unknown to Unknown . 2023

Consumer clicked ad for Budget Movers, thought she was working with them for weeks. Had never moved before. Quoted for 400 cubic feet. Movers arrived saying she actually had 620 cubic feet, demanded additional $950. Beds would not fit. After half her belongings loaded, movers refused to return items. Forced to discard beds. Carrier was Edens Moving Company. After paying extra money plus $700 already owed, movers said they did not have space and would need to arrange separate delivery. Day before delivery, mover demanded additional $530 for shuttle service to smaller truck, contradicting contract which stated $350 for shuttle under 500 cubic feet. Carrier changed signed contract pricing after all parties agreed. Belongings still held, no one answering phones.

Insurance & Bond