trunk

BR Movers

Flagged to Avoid
BR Movers is a 10-year-old moving company based in Washington, DC metro area. Rated 3.2/5 from 22 Google reviews. BBB rated None. 10 red flags documented. Key strengths: Some positive reviews cite on-time delivery and professional packing; Owner responds to reviews (though responses are generic).
Google3.2(22)
BBBNone
Est.10+ yrs
LocalLong DistancePackingStorage

Strengths

  • Some positive reviews cite on-time delivery and professional packing
  • Owner responds to reviews (though responses are generic)

Red Flags

  • Bait-and-switch pricing — multiple reviewers report final price 2-5x the original quote after belongings are loaded
  • Held customer belongings hostage until additional payment made — multiple independent reports
  • Threatened to auction customer possessions if payment not received within 20 days
  • No FMCSA registration found for DC-area operations — may operate without federal authority
  • No BBB profile
  • Subcontracts under American Moving and Storage — unclear who is actually responsible
  • Reviewer reports being told to buy 45 extra boxes at additional cost, then charged $800 'shuttle fee' at delivery
  • Multiple reviewers report property damage with no resolution
  • Reviewer alleges fake 5-star reviews: 'they hired a company to boost their google rating'
  • 3.2/5 Google rating — lowest in the DMV area for movers with 20+ reviews

How BR Movers Compares

Google Rating

BR Movers3.2
Market average~4.5

People

Owner: Prosper

Reviews

7 reviews across Google. 1 positive (14%). 6 negative (86%). Average: 3.2/5 from 22 Google reviews.

5/5Google

Great experience with br movers. The best movers in dc !!! They came and delivered on time that they said. Pack everything perfect !!! Nothing got damage and they unpack everything and cleaned after. Highly recommended.

Adi

1/5Google

Worst moving company ever. First they pulled the old bait and switch with my stuff. They quoted me 1200 originally for my move based on the stuff that I had. However, when my stuff got loaded they required me for 1500. Being not so wealthy I could not pay that, so they held my stuff in an undisclosed location till I could get the money. I fought over the price for weeks but they just said that if I didn't pay they would auction off my stuff after a month. Shady. Shady people.

Matthew Shepper

1/5Google

Bait and Switch Movers, for sure. The operations manager's name is 'Prosper' — his billing was hardly adequate and it caused me to be charged double over what I anticipated. They told me to go buy 45 extra boxes that they loaded. And here's the sad switch — although they know my new address when I botched the move — right before delivery they said '10 wheelers are not allowed in your city — you'll need to pay an additional $800 cash for a shuttle.' In the end the budgeted $5,000 move ended up costing $10,000. Stay away. Prosper is a criminal.

Fernando Pomblero

1/5Google

DON'T USE THIS COMPANY! We were quoted at 1100 and then on moving day they packed up our belongings, and then the driver came back with and estimate 5 times that!!! Rip off much!! We did not pay it cause that is not the binding quote we had agreed before. Then we panicked on card to prevent them from stealing the money, and the next day they called and said our card was declined. They tried to take us 1100!! We didn't even have that much on that card! And now we are trying to negotiate with these terrorists cause they are holding our stuff hostage and threatened us that they are going to sell our stuff in 20 days if we don't pay up! Just so you know that is illegal!

Kelsie Shryer

1/5Google

WARNING!!!!!! DO NOT USE THIS MOVER!!!!! They are a fraudulent company and will over charge you with made up expenses that were never agreed upon or even mentioned, we are in the process of suing them for breaking federal laws pertaining to the laws of moving companies.

Angelica Hernandez

1/5Google

Stay AWAY from them: Please reach Department of transportation page for trust alert (red flags). They are exactly match with the majority of those red flags. They will charge you at least 1000 extra to estimate and bring half of your item, mostly broken. Also, They recommend to not buying insurance that allow them to take anything they want from your items.

name last_name

1/5Google

Never ever use this company! They charged 2 times the estimate, and didn't tell me until after they loaded up my stuff and held it until I paid them. They were subcontracted under American moving and storage. Dont use either company.

Shawn Stone

Location

Washington, DC metro area

(866) 693-7430

brmovers.com

Service Areas

Had a bad experience?

Report a Mover