Bellhop
Bellhop is a moving company based in CA (dispatched from Chattanooga, TN HQ). Rated 4.6/5 from 1,661 Google reviews. BBB rated A+ (accredited). 7 red flags documented.
Google4.6(1,661)
BBBA+
LocalLong DistanceCommercialPackingStorageLast Minute
Strengths
- 4.6/5 from 1,600+ Google reviews nationally
- National brand with app-based booking and transparent online pricing
- BBB A+ accredited
- When the right crew shows up, reviews praise speed and professionalism
Red Flags
- FMCSA-licensed moving broker, not a mover. You are not hiring movers, you are hiring a middleman that dispatches third-party crews.
- 10+ BBB complaints across locations, many unanswered. Complaints include no-shows, property damage, items held in possession
- Damage compensation at industry minimum: 60 cents per pound
- Bills doubling without notice
- AI-only customer service. No human reachable by phone.
- Movers confirmed they are independent contractors, not employees
- Inexperienced replacement crews sent when original team calls out
Insurance Coverage
No active insurance filings on record with FMCSA
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
10
How Bellhop Compares
Google Rating
Bellhop4.6
Market average~4.5
Location
San Diego, CA (dispatched from Chattanooga, TN HQ)
Service Areas
Bellhop
4.6(1,661 reviews)
Bellhop
★ 4.6 CA (dispatched from Chattanooga, TN HQ)